What 53 owners told NHTSA about the 2023 Hyundai Elantra Hev

1. What component or system failed or malfunctioned, and is it available for inspection upon request? Ans: The Forward Collision Warning didn't detect any vehicle ahead of me at the time of collision which caused the crash. 2. How was your safety or the safety of others put at risk? Ans: Me and my co passenger were luckily not injured but got almost killed during the collision. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Ans: The dealership or the Hyundai Motor America couldn't replicate this issue. They didn't answer the question to why the detection didnt happen during the crash and why my Automatic Emergency Braking failed. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Ans: Yes, Hyundai Motor America had a 3rd party company named Bosch inspect the vehicle to check for any fault during the time of cash. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Ans: No there was no warning signs displayed during the time of collision and no signs after the collision as well. Funny part after the collision my front bumper came off, my headlights broke, and many other components were damaged like my air conditioning and my seat heater and stuff but none of those issues showed in my blue link report(a report that shows any signs of warnings or crash detection's) that came to me the next business day in my email from Hyundai.

NHTSA ODI 11585829

On December 24 2023, the vehicle's forward collision warning failed. My son has a learner's permit. He was driving the car under my supervision. He pulled into a parking lot and hit a light post. We did not receive a warning, nor did the automobile automatically apply the brakes to avert the collision. There were no injuries. There was no property damage, except for our vehicle. I did not notify the police. In retrospect, we never hear alarms or warning when pulling into our narrow garage. Our other vehicles with the same safety feature do offer an alert in that context. I think the forward collision warning system is defective on this Hyundai Elantra. I have filed an insurance claim and notified the dealership by email. Next steps are pending after we hear back from our auto insurance claims adjuster.

NHTSA ODI 11561751