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What 28 owners told NHTSA about the 2023 GMC Sierra 2500 Hd

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (28)Crash / fire / injury (2)Transmission & drivetrain (20)Electrical system (5)Brakes (3)Engine (3)Backup camera & sensors (1)Body & structure (1)Speed control (1)Visibility & wipers (1)

1 of 28 complaints match · Backup camera & sensors · clear filters

Oct 18, 2024Backup camera & sensors

The contact owns a 2023 GMC Sierra 2500. The contact stated that while the vehicle was in reverse(R), the split-screen view of the overhead of the vehicle and the rear of the vehicle were distorted or was not showing an image on the display screen. The contact stated that the failure was intermittent but was a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was no failure of the camera found. The contact stated that the dealer had removed and re-installed the camera. The vehicle was repaired; however, the failure reoccurred. The manufacturer was informed of the failure. The contact researched online and related the failure to TSB Number: 23-NA-169. The failure mileage was approximately 35,000.

NHTSA ODI 11620652

Working with the data? Download all 28 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 GMC Sierra 2500 Hd verdict →