Infotainment system freezing, screen shaking, touch screen not working, disconnecting from android auto, unable to connect to phone.
NHTSA ODI 11726886
Home · 2023 GMC Acadia Denali · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
2 of 38 complaints match · Backup camera & sensors · clear filters
Infotainment system freezing, screen shaking, touch screen not working, disconnecting from android auto, unable to connect to phone.
NHTSA ODI 11726886
Car's back up camera screen has gone black on several occasions. The vehicle has been in the repair shop , this is my fourth time trying to get it repaired. The screen goes black with a red circle and triangle on the screen when the car is put in reverse. This makes backing up difficult because of the vehicle size and blind spot . This problem developed in the first month of having the vehicle and again the vehicle is back in for repair the fourth time for the same issue I've had the vehicle in service for eleven months.
NHTSA ODI 11608665
Working with the data? Download all 38 complaints as CSV · fetched from NHTSA July 25, 2026