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What 38 owners told NHTSA about the 2023 GMC Acadia Denali

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (38)Crash / fire / injury (5)Engine (11)Transmission & drivetrain (11)Electrical system (9)Fuel system (3)Steering (3)Airbags (2)Backup camera & sensors (2)Brakes (2)Visibility & wipers (2)Body & structure (1)

1 of 38 complaints match · Electrical system · crash/fire/injury only · clear filters

Jun 14, 2023Electrical systemFire

The contact’s daughter owned a 2023 GMC Acadia. The contact stated the seats were previously repaired at the local dealer. The contact stated that while the vehicle was parked unattended, the vehicle caught fire. The fire had extinguished on its own. There were no reported injuries, air bag deployment or police reports filed. The contact called the local dealer who referred her to the insurance company. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The insurance company informed her the failure was due to the electrical system and deemed it a total loss. The VIN was not available. The failure mileage was approximately 13,000.

NHTSA ODI 11526947

Working with the data? Download all 38 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 GMC Acadia Denali verdict →