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What 53 owners told NHTSA about the 2023 Ford Transit Van - Gas

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (53)Crash / fire / injury (2)Transmission & drivetrain (13)Electrical system (12)Backup camera & sensors (9)Engine (5)Steering (4)Wheels (4)Body & structure (3)Fuel system (3)Lane Departure (3)Tires (3)

4 of 53 complaints match · Wheels · clear filters

Feb 17, 2025SteeringWheels

Campaign/NHTSA# 24S21/24V226 No remedy provided by Ford; Issue Date 2024-03-22 Campaign/NHTSA# 24S46/24V542 AND Campaign/NHTSA# 24S48/24V591 Ford notified me that the recall is ready for repair, however the parts are not available; my dealer has been waiting for 4 weeks now to receive the parts

NHTSA ODI 11643128

Jul 11, 2024Wheels

I have been waiting for the Transit Trail tire rub recall fix to be announced and Ford is taking FOREVER. Pretty much all of us are building out our vans and this really throws a wrench (no pun intended) into things. Ford is effectively neutering our special off-road vans by putting stock transit tires on them. It's extremely frustrating. But I would at least prefer to have them do what they are going to do then move on. Instead I am stuck, waiting. And waiting. And waiting. The recall was submitted on MARCH 22ND. It's been 3 and a half months.

NHTSA ODI 11601047

Jul 11, 2024Wheels

Tire rub

NHTSA ODI 11601081

Jul 10, 2024Wheels

Regarding safety recall - I do not feel this has been handled in a reasonable amount of time. Today is July 10th and no remedy has been determined. I have NOT taken possession of my van that was purchased on April 3, 2024. At the time I was unaware of the safety recall, until the day of training at the upfitters. To date, I have not received any notification from Ford on this recall. I have made 3 payments, have registered, paid insurance on a van that I have never driven off the lot. This is beyond frustrating because a tire rub with tires such as the ones sold in the TRAIL package are known for rubbing if modifications are not made. Ford has been negligent in testing the Trail package that we paid approximately 10K for.

NHTSA ODI 11600847

Working with the data? Download all 53 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Ford Transit Van - Gas verdict →