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What 53 owners told NHTSA about the 2023 Ford Transit High Roof 15 Pass

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (53)Crash / fire / injury (2)Transmission & drivetrain (13)Electrical system (12)Backup camera & sensors (9)Engine (5)Steering (4)Wheels (4)Body & structure (3)Fuel system (3)Lane Departure (3)Tires (3)

3 of 53 complaints match · Fuel system · clear filters

Jul 6, 2024EngineFuel system

A very strong gas smell was detected on the vehicle cabin. It lingers for a long time when it seems to be going away, it comes back strong again. This began July 2nd 2024. I have not taken my vehicle to get checked out because I cannot afford it, but i did ask around and everyone including some that know about cars said the car is too new and it is not normal, it is bad for our health since we are inhaling those nasty fumes everyday. This vehicle has never been hit or has had any type of damage to it in any way. It has been driven 85k miles and it is still in perfect condition. Honestly since I purchased this vehicle it has been nothing but problems. This is not the only issue this vehicle came with since day 1. I reached out to dealer at first but had no luck. Please help with this vehicle, I really believe this vehicle was not made correctly in so many ways.

NHTSA ODI 11599583

Feb 19, 2024Fuel system

Rodent chewed on fuel line and gas sprayed all over engine bay and under car on start-up.

NHTSA ODI 11572814

Nov 6, 2023Fuel system

The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 23V071000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11553815

Working with the data? Download all 53 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Ford Transit High Roof 15 Pass verdict →