What 113 owners told NHTSA about the 2023 Ford Mustang Mach-e Bev Bev

I was backing out of a parking spot in a strip mall, when I changed the gear to Drive, and moved forward by a foot. I felt a bump, as I appeared to have hit some obstruction on the left underside of the vehicle (likely a low curb/island). After that, I lost control of the vehicle - the car accelerated very hard, and I tried to stop the car, but it was not responding to my brake input. I crashed into a stationary vehicle, which deflected my car to a storefront wall. The total distance travelled from when the sudden acceleration started to the crash against the wall, was probably 20 - 30 feet (and not in a straight line). But the impact was severe enough to have deployed the air bags and the car is considered totalled. Besides the sudden acceleration which did not happen on my input, and the inability of the car to stop based on my brake input, neither did the Forward Collision Warning go off, nor did the Automatic Emergency Braking turn on, to prevent the crash.

NHTSA ODI 11725399

While driving the 2023 Ford MachE in 1 Peddle mode Friday 12 July 2024. I had to suddenly brake due to a car cutting of the car in front of me to make an illegal turn. I applied the brakes (HARD) and my car came to a complete stop. Just as I was breathing a sigh of relief, and waiting for the still parked car in front of me to move. On I released my foot of the brake (the car should have held in place). However, warning lights sensors started beeping going crazy as the car lunged forward. It caused me to hit the car in front of me. The lunge was so forceful that for a moment I thought another car had rear-ended me and pushed me into the stopped car in front of me. I did not have time to see all of the alerts flashing on the dash as they were flashing as the car was propelled forward. The other car did not sustain any damage. However my car car did. While waiting on the Police to come make a report I did use the in car engineer feedback and recorded a message notifying Ford that my car had lunged forward. On Monday 15 July I called the Ford BEV team to tell them what happened. Was advised to take it to a dealership to be checked out. The dealership ran diagnostics and updated the car via a technical service bulletin. 24-2187 issued on 07 June 2024. Prior to me taking my car to the dealership I also came to your website and there were no active recalls and no mention of this bulletin. The bulletin address the 1 pedal drive fault. I was not aware of this TSB. I have documented over 50 posts related to this error and fail.

NHTSA ODI 11602754