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What 15 owners told NHTSA about the 2023 Ford Mustang Convertible

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (15)Crash / fire / injury (5)Electrical system (5)Steering (5)Brakes (4)Driver assistance (2)Engine (2)Fuel system (2)Airbags (1)Lane Departure (1)Speed control (1)Transmission & drivetrain (1)

2 of 15 complaints match · Driver assistance · clear filters

Oct 21, 2025Transmission & drivetrainDriver assistance

While driving up hill in low gear, the vehicle suddenly will jerk, a service light will come on, and a powertrain warning will occur. When this happens, it warns that the pre-collision assist is unavailable, as well as the exhaust mode selection. Once this occurs, the vehicle becomes much more difficult to drive as the rev match no longer occurs, the vehicle no longer increases revs as you start releasing the clutch, and when in gear it becomes more jerky as you are driving along. I don't have the experience but I suspect it is essentially in a low power mode with minimal computer aid. After being able to pull off and turn the car off for a number of minutes (not off and on as that does not resolve it), the vehicle returns to normal. This has happened twice now while driving on the same section of roadway in almost the exact same spot. I previously called the dealer after the first time and they told me if it happens again to bring it in. They did not seem interested in looking at it. I will be hopefully doing that tomorrow. I am not sure if it is related, but the vehicle did seem like it was running rich earlier in the day (a slight smell of gas when driving by).

NHTSA ODI 11694848

Dec 29, 2023BrakesDriver assistanceCrash

On Nov 22nd, I met with an accident. I have a safety recall notice from Ford. NHTSA Recall number is 23V727. Because of this, the brakes were faulty leading to the accident.

NHTSA ODI 11562605

Working with the data? Download all 15 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Ford Mustang Convertible verdict →