See attached document for complaint
NHTSA ODI 11570029
Home · 2023 Ford Escape Hev · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
2 of 22 complaints match · Driver assistance · crash/fire/injury only · clear filters
See attached document for complaint
NHTSA ODI 11570029
The contact owns a 2023 Ford Escape. The contact stated that while his wife was driving at 10 mph, she crashed into the rear of a Nissan Versa that abruptly stopped. The emergency braking system failed to engage. There were no reported injuries. A police report was filed. The air bags did not deploy. There was no reported fire. The vehicle was taken to the local dealer, who stated that the insurance adjuster would have to check the black box. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 4,850.
NHTSA ODI 11545259
Working with the data? Download all 22 complaints as CSV · fetched from NHTSA July 14, 2026