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2023 Chrysler Pacifica Hybrid

Solid pick. The public record on this car is clean for its age. Inspect it, then negotiate with confidence.

Recalls, complaint breakdown & inspection checklist, all in a shareable PDF

40 owner complaints · 0 recalls · data verified July 14, 2026 · source: NHTSA

Buywillitcar.com

Why buy?

Engine problems dominate (45% of complaints, typically reported near 2k miles).

Very few owner complaints for its age and sales volume.

Complaints are overwhelmingly minor: almost none involve crashes, fires, or injuries.

Zero recalls, rare for a car this age.

The math, shown

Full methodology →
Complaint volume (40%)92
Severity (30%)89
Recall load (20%)100
Trend (10%)59

Complaints filed per year

Fading = early teething worked out. Climbing = problems aging in.

20232026 YTD

How it crashes

NHTSA’s own crash tests, separate from the reliability score above.

5/5 overall

NHTSA 5-Star Safety Rating · 2023 Chrysler Pacifica Hybrid PV FWD

Front crash
Side crash
Rollover

Rollover risk in a single-vehicle crash: 11%

Stability control: StandardForward collision warning: StandardLane departure warning: Standard

1 open NHTSA defect investigation on file, separate from the recalls above.

NHTSA crash-test photo, 2023 Chrysler Pacifica Hybrid PV FWD

Source: nhtsa.gov/ratings. Star ratings compare vehicles within the same class and size, not across every car on the road.

The road ahead

What breaks on a 2023 Chrysler Pacifica Hybrid, plotted where owners report it happening.

030k mi60k mi90k mi120k miEngine~2k mi · 18 reports

Also reported (mileage varies): Transmission & drivetrain (15) · Electrical system (14) · Fuel system (5) · Speed control (5)

Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint, a rough guide, not a schedule.

Engine

45%

18 complaints · typically near 2k mi · 9 in the last 2 years

Hybrid system will not run on battery. Hybrid system shows 100% battery charge on dash. Hybrid mode screen shows Engine at 12KW, Battery use at 0KW, and climate at 7KW. S

Transmission & drivetrain

38%

15 complaints · 8 in the last 2 years

Driving on highway in hybrid mode, van lost engine power and coasts to a stop in traffic. Dashboard light says Stop Safely Vehicle Will Shut Off Soon. The engine is ef…

Electrical system

35%

14 complaints · 5 in the last 2 years

Hybrid system will not run on battery. Hybrid system shows 100% battery charge on dash. Hybrid mode screen shows Engine at 12KW, Battery use at 0KW, and climate at 7KW. S

Fuel system

13%

5 complaints · 2 in the last 2 years

Hybrid system will not run on battery. Hybrid system shows 100% battery charge on dash. Hybrid mode screen shows Engine at 12KW, Battery use at 0KW, and climate at 7KW. S

Recalls (0)

No recall campaigns on file for this model year.

Before you hand over money

Check the VIN for open recalls

NHTSA’s free lookup shows whether this exact car had its recall remedies completed.

Free NHTSA VIN check

Get a pre-purchase inspection

A $150 to $250 independent inspection of this exact 2023 Chrysler PACIFICA HYBRID beats every score on the internet, including ours.

What to ask for

Not set on the 2023? See how every Pacifica Hybrid model year scores →

Cross-shopping? Compare the 2023 Chrysler Pacifica Hybrid against another car →

What owners say

Real owners of this exact model-year, shown separately from the NHTSA score. If they disagree, that’s worth knowing.

The fine print: this verdict is computed from public NHTSA complaint and recall records for the 2023 Chrysler Pacifica Hybrid as a model, not for any individual car. A well-maintained example of an “Avoid” can outlast a neglected “Buy”. Informational only, so always get a professional pre-purchase inspection.