What 346 owners told NHTSA about the 2023 Chevrolet Silverado 1500 Ltd

electrical fire in rear bumper. vehicle parked not running. point of origin in area of tmp sensor trailer light plug in'

NHTSA ODI 11742394

On 4/09/26, while visiting friends near the border in [XXX] from [XXX] and driving on a dry paved road we lost the ability to stop the truck and engage the brake system. To avoid a crash, I drove the truck up onto the sidewalk and closed my eyes. Fortunately we did not crash into stopped cars but the truck does not work and it has body damage to all sides. Now when the key is in forward collision system unavailable, service traction control and service ESC shows on dash. Truck is unsafe and a hazard on the road. A call to GM has been made waiting on a response. Gm case#XXX. Truck is 2023 with 62k miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11734700

On [XXX], my 2023 Chevrolet Silverado 1500 LT caught fire while parked in my residential driveway at [XXX] . The vehicle had been started approximately 10 minutes earlier using the factory-installed remote start system. The vehicle was unattended at the time. My neighbor noticed the vehicle on fire and called 911. The Andover Fire Department responded and extinguished the fire. The fire department indicated the fire appeared to be electrical in nature. The fire appeared to originate in the dashboard and steering column area based on visible damage and fire progression. The vehicle had approximately 60,000 miles and was properly maintained. There were no prior warning lights, messages, or symptoms before the fire. The remote start system was factory-installed and not aftermarket. The vehicle is currently available for inspection by insurance, manufacturer, or investigators at [XXX] . The vehicle is likely a total loss due to the extent of the fire damage. This incident posed a serious safety risk as the vehicle caught fire spontaneously while parked near my home. The fire could have spread to my residence or caused injury if someone had been inside or near the vehicle. The fire department responded, and an official fire report is pending. Insurance claim has been opened and inspection is pending. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11721174

The contact owns a 2023 Chevrolet Silverado 1500. The contact was driving at approximately 35 MPH, and the steering wheel was difficult to maneuver, causing the vehicle to veer off the road and crash into a tree and a steep ditch, where it came to a stop. The air bags did not deploy. The "Service Power Steering" message was displayed on the instrument panel. The contact sustained injuries, including arm lacerations. The contact did not seek medical attention. A police report was not filed. The vehicle was towed to an auto body repair shop to get a diagnosis; however, the vehicle was not diagnosed as of yet. A dealer was contacted and went to the auto body repair shop to diagnose the vehicle; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the dealer. The failure mileage was approximately 16,000.

NHTSA ODI 11716684

Please see attachment:

NHTSA ODI 11696353

Sometime between backing into my parking spot at work, then backing into a parking spot at the dentist, My Tailgate released/lowered. When I backed in at the dentist, my back up camera seemed to malfunction, so I just used my mirrors. Apparently, the camera was just pointing at the ground. Sine you can't see your tailgate in the mirrors; I could not see that it hit the retaining wall at the back of the space.

NHTSA ODI 11693604

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while pulling into a parking space and turning the steering wheel to the right, the vehicle surged forward going up onto the curb, and the contact depressed the brake pedal; however, the vehicle failed to stop. The contact continued to depress the brake pedal however, the vehicle continued driving approximately 5-10 MPH. The contact shifted into neutral(N); however, it was too late, and the vehicle crashed into another parked vehicle before coming to a stop. The contact stated that during the failure, the braking system had malfunctioned while depressing the brake pedal. No injuries were reported. A Police report was filed at the scene. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The contact stated that one week before the failure, at almost the same spot, while driving at an undisclosed speed, the Forward Collision Avoidance warning light illuminated and remained illuminated without another vehicle being nearby. The contact turned off the vehicle, exited the vehicle and inspected the vehicle before re-entering and restarting the vehicle, and the Forward Collision Avoidance warning light remained illuminated. The contact turned and restarted the vehicle and the warning light was no longer illuminated. The manufacturer was notified of the failure. The failure mileage was approximately 11,000.

NHTSA ODI 11692044

Fire in firewall dash possibly brake control, battery and electrical fuse box

NHTSA ODI 11659366

Unknown…Randomly started on fire after driving. Police report was filed under 25-000653/Altoona Police (I don’t have a copy)

NHTSA ODI 11658257

This weekend while traveling on I95N I got into a wreck with automatic cruise control on. I had been in stop and go traffic for about 20 minutes and was following behind a Gatormade hauling trailer for well over a mile with no issues. Suddenly, from a dead stop, the truck attempted to accelerate to its preset speed of 50 mph. I was only one car length away from the trailer and wasn't covering the break. By the time I got my foot on the break, I slammed in the back of the trailer. At no point did the emergency brake warning or any alerts pop up.

NHTSA ODI 11603690

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at 15 MPH, the brake pedal depressed to the floorboard and failed to stop as needed. No warning lights appeared on the instrument panel and the forward collision avoidance feature failed to operate as needed. Due to the failure, the contact crashed into another vehicle. The air bags did not deploy upon impact. Neither the contact nor the passenger sought immediate medical attention; however, the other driver did state they would be seeking an X-ray. A police report was filed. Due to the accident, the vehicle was towed to an independent mechanic where it remained in their possession. The dealer was notified of the failure but offered no assistance. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 11,000.

NHTSA ODI 11592190

Vehicle caught fire and burned up while idling at my babysitters

NHTSA ODI 11584460

I was driving Eastbound on highway 150 on my way to work. I have adaptive cruise control in my truck and have used it many times before on this exact road with no issues. Traffic was moving slow and the adaptive cruise control was following the car in front of me exactly how it is designed to do (ACC can be turned on at speeds as low as 5 mph in this vehicle and can come to a complete stop and restart movement from a complete stop). I drove through a section of this road right after the lake crossing where the morning sun was pretty bright directly facing us for a few seconds. During this time my foot was off of the accelerator and brake as instructed by the vehicle manual for safe operation of the ACC system. In these few seconds the truck unexpectedly accelerated aggressively with no warning and before I had a chance to react the truck rear ended another vehicle, pushing it into the car in front of them as well. I have been found liable so far by insurance. I am trying to argue on my behalf. I firmly believe I am not personally liable for this accident. The system in the truck is supposed to fail safe (meaning when meeting uncertain variables, such as low camera visibility, the vehicle should disengage the ACC instead of aggressively accelerating with no information of what is in front of it) and it did not in this circumstance. As stated, I had no input to the accelerator or the brake at the time of the accident according to the owners manual safe operation of this system. The vehicle FAILED to disengage the ACC system as it was supposed to and caused an accident I had NO TIME to react to by aggressively accelerating without any warning. The vehicle has been appraised for repair by the insurance company and was found to have $7000 in damages.

NHTSA ODI 11540577