What 54 owners told NHTSA about the 2023 Chevrolet Malibu Eco

The contact owns a 2023 Chevrolet Malibu. The contact stated that while attempting to start the vehicle, the rear-view camera displayed a blank screen. Additionally, the system vision failure warning light was illuminated. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair wa unavailable. The manufacturer was made aware of the failure. The failure mileage was approximately 71,510.

NHTSA ODI 11751502

The contact owns a 2023 Chevrolet Malibu. The contact stated that while reversing, the rearview camera intermittently flickered and later displayed a blank image. The message "Service Vision System" was displayed. The contact later received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and a second dealer, Chevyland (7500 Youree Dr, Shreveport, LA 71105), were made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 81,000.

NHTSA ODI 11749299

The contact owns a 2023 Chevrolet Malibu. The contact stated that while reversing, the rear-view camera malfunctioned and displayed a black screen with the message "Backup Camera Unavailable" displayed. The contact stated that the failure created a hazard while reversing. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The contact was informed that the VIN was included in NHTSA Campaign Number: 26V212000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The failure mileage was 66,000.

NHTSA ODI 11747360

To Whom It May Concern, I am the owner of a 2023 Chevrolet Malibu that is affected by the ongoing backup camera safety recall. I am submitting this complaint because this defect is not a minor inconvenience—it is a serious safety issue that places me, my family, pedestrians, and other motorists at risk every time the vehicle is operatesThe rearview camera system is a federally required safety feature designed to help drivers detect people, vehicles, and obstacles behind the vehicle. When the camera fails, freezes, goes blank, displays a distorted image, or does not activate properly when the vehicle is shifted into reverse, I am left without a critical safety system that I relied upon when purchasing this vehicle This defect has significantly reduced my confidence in the safety and reliability of my Chevrolet Malibu. A vehicle with a known safety recall involving visibility and accident prevention creates constant concern, especially when backing out of parking spaces, residential driveways, crowded parking lots, and areas where children or pedestrians may be present. The possibility of striking a person, vehicle, or object because a manufacturer-installed safety system fails is unacceptable. I purchased this vehicle in good faith expecting Chevrolet to provide a safe and dependable product. Instead, I am driving a vehicle that has been identified as having a safety-related defect serious enough to warrant a recall. While recalls are intended to correct safety issues, owners should not be left dealing with uncertainty regarding when the problem will be fully resolved or whether additional failures may occur in the future. Because this defect directly impacts a critical safety system and has diminished my trust in the vehicle, I respectfully request that General Motors and Chevrolet review my case for additional relief beyond the standard recall repair. Specifically, I am requesting consideration for a vehicle replacement, manufacturer-assisted trade-in, buyout

NHTSA ODI 11745186

The contact owns a 2023 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11745037

The contact owns a 2023 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number 26V212000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the rearview camera displayed a

NHTSA ODI 11740663

The contact owns a 2023 Chevrolet Malibu. The contact stated that while attempting to reverse, the rearview camera became inoperable, and the rearview camera image appeared blank. The contact was informed during an inspection that the VIN was associated with NHTSA Campaign Number: 26V212000 (Back Over Prevention); however, the parts to complete the recall repair were not yet available. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide a remedy for the recall. The approximate failure mileage was 66,111.

NHTSA ODI 11739370

The contact owns a 2023 Chevrolet Malibu . The contact received notification of NHTSA Campaign Number: 26V212000 (BACK OVER PREVENTION) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11739382

The contact owns a 2023 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted. The dealer confirmed that the recall part was not yet available and referred the contact to the NHTSA Hotline for further assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11734663

The contact owns a 2023 Chevrolet Malibu. The contact stated that the camera screen was black. While reversing, the camera failed to engage and was flickering. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention). The local dealer was contacted, and was ordering parts for the recall repair, but requested that the owner show up in person to provide the demographics but declined once the contact was leaving a bad review. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer for assistance. The failure mileage was approximately 50,000.

NHTSA ODI 11731769