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What 29 owners told NHTSA about the 2023 BMW X5

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (29)Crash / fire / injury (3)Electrical system (7)Transmission & drivetrain (7)Body & structure (4)Brakes (3)Engine (3)Backup camera & sensors (2)Driver assistance (2)Visibility & wipers (2)Airbags (1)Fuel system (1)

1 of 29 complaints match · Backup camera & sensors · crash/fire/injury only · clear filters

Aug 20, 2024Backup camera & sensorsDriver assistanceCrash

The car safety features should not allow the vehicle to move with an open door. It should also alert driver with warning if passenger door is ajar before and when in motion. The car did not register at any point (sound, dash light or otherwise) while the car door was moving that the rear driver side passenger door was ajar and door hit something. Even after collision, the vehicle still did not send any collision notice, signal driver door was open or stop automatically at any point.

NHTSA ODI 11609660

Working with the data? Download all 29 complaints as CSV · fetched from NHTSA July 11, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 BMW X5 verdict →