What 70 owners told NHTSA about the 2023 BMW X1

In November 2025, I was driving an errand on city streets in a neighborhood. Speed was approximately 30-35MPH. Two lane road. There were no hazards in the road and while I was descending down a hill, my forward collision/emergency braking system activating, causing my vehicle to come to a complete and full stop from road speed. This had happened several other times when reversing out of parking spots into traffic or driving position but since the speed was slow and I do have cross traffic/collision avoidance, I initially I assume it was related to surrounding vegetation and sensor sensitivity. The issue happened again in December 2025 but I was moving at a much slower pace. In May 2025, I had the BMW integrated braking system recall addressed (NHTS #24V1040034860200). However, per the NHTSAA website, it appears there was a subsequent recall/safety repair required for the exact same issue, NHTS Recall #24V739000. I was not aware of this; was not notified by the dealership nor BMW and it could correlate to this issue. On June 4, 2026, I took my BMW to the BMW of El Cajon dealership in order to investigate the issue, as well as to address a nail in a tire and a brake warning light. Prior to attending the appointment, I noted the second recall for the braking system. However, the dealership is not checking or simply stating that there is no open recall on my vehicle which does not correlate with the NHTSA website. I am pushing this issue up the administrative chain of command but am very concerned. The dealership is simply attempting to replicate the issue without further investigation and refused to check the computer system nor the equipment replaced in May 2025 to confirm that there are no mechanical/system failures. Had this issue occurred on a freeway, I would have been in HUGE danger. I request that the NHTSA look into BMW and, specifically, this dealerships handling of mandatory safety recalls.

NHTSA ODI 11742992

am writing to report a potential safety and fire hazard issue involving my BMW X1, along with ongoing electrical concerns I have experienced with this vehicle since purchase. Approximately two weeks ago, for the first time in three years, I needed to bring the vehicle in for an oil change. Due to my work commute of more than two hours each way, neither the BMW dealership near my home nor the one near my workplace was able to accommodate me within a reasonable timeframe. Because I could not continue driving without service, I brought the vehicle to Jiffy Lube for an oil change. During the visit, I agreed to replace the cabin/carbon air filter as recommended. Approximately three weeks later, while driving, I turned on the air conditioning and immediately noticed a strong burning smell coming from the vents. Concerned about a possible electrical or overheating issue, I turned the air off immediately. I contacted BMW service and the earliest available appointment was scheduled for May 20, 2026. During the scheduling call, the BMW service representative informed me that my vehicle also had an active recall that would be addressed during my appointment. When I asked for details, I was told it involved a “software update issue.” On May 18, 2026, I attempted to use the air conditioning again. This time, the burning smell became significantly worse and was combined with a musty odor. Shortly afterward, the ventilation system stopped blowing air entirely. When I arrived at BMW service, I explained the symptoms to my advisor. He responded that the issue “sounded familiar” and stepped away to speak with someone else. When he returned, he explained that another customer had recently reported a similar issue involving a recall on a BMW M5, but stated that the BMW X1 did not currently have the same recall. Given the burning odor, ventilation failure, and the similarity to another BMW recall-related complaint, I believe this issue should be investigated further as a potential hazar

NHTSA ODI 11739163

1 Brakes: The brakes seem to have excessive wear. The car was purchased new and started making loud squeaking noises after about 18k miles. The squeaking sometimes went away after regular maintenance, but usually reappeared withing a few hundred miles of driving. Two different BMW dealership service centers examined the car at different times and claimed the squeaking was a sensor, however there was never a dashboard light or computerized message stating the same. At about 29K, a dashboard light and computerized message displayed warning the brakes needed regular maintenance. Strangely, the loud squeaking went away as soon as the dashboard light displayed. 2 Lane Keeping Assistance: the car will attempt to swerve into other lanes, fighting my attempts to control the steering wheel. This happens when lane markings have been redrawn, but the vehicle is detecting the painted-over lines and tries to divert to there instead. It also happens when a lane has an option to split into different directions. If I am driving straight, the vehicle will try to swerve into the alternate direction, instead of proceeding in the direction the car is already traveling. This sometimes risks driving into a curbs or barriers that separate the directions and has occurred numerous times.

NHTSA ODI 11707927

Dealer says the needed parts are on back order. It has been over 1 year, and I have been unable to get the needed repairs.

NHTSA ODI 11702174

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at various speeds and attempting to slow down, the brake pedal was depressed; however, there was a slight resistance while depressing the brake pedal. There was no warning light illuminated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,000. VIN tool confirms parts not available.

NHTSA ODI 11667164

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11663995

I received notice on the recall for my vehicle in October 2024. Since then I have tried to make appointments with BMW of Ramsey to fix the recall issue and they have told me each time that the part is not available and they cannot fix the issue. We are now in May 2025 and this has not been attended to.

NHTSA ODI 11661178

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11660616

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11660692

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available .

NHTSA ODI 11660414

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11659278

This recall (24V104) is more than 14 months old, and my BMW dealership (BMW Cleveland) has not contacted me about fixing the recall.

NHTSA ODI 11656444

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11655991

The contact owns a 2023 BMW X1. The contact stated while driving 45 MPH, the contact felt an abnormal thud coming from the vehicle. The contact stated that the brake pedal depressed all the way to the floorboard before the vehicle was able to come to a complete stop. The contact stated that several unknown warning lights were illuminated. The vehicle functioned as intended while driving to the residence. The vehicle was towed to a dealer where it was diagnosed that the ESC had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact stated that the vehicle was repaired three times in a year under NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic). The failure mileage was 21,730.

NHTSA ODI 11649116

Recall Campaign No. 24V-104 Status Remedy not available Issued FEB 12, 2024 Last Updated Mar 14, 2025 It has been over a year since this recall came out and they have yet to have a fix for all of them. I asked the BMW dealerships near me, they are only fixing: cars that are currently sitting on the lot so they can sell them and cars that are actually experiencing the issue. My car does not have the issue and BMW will not fix it. They told me to wait until maybe Summer or Fall this year but no exact date.

NHTSA ODI 11648396

The contact owns a 2023 BMW X1. The contact stated while driving approximately 65 MPH, the message "Braking may Require Additional Force" was displayed. The contact stated that while depressing the brake pedal, the vehicle jerked forward. The vehicle was towed to the local dealer. The contact stated that the vehicle was repaired under an unknown recall. The contact stated that later while driving at an undisclosed speed, the messages "Chassis Stabilization", "4-WD", "Vehicle may Roll" were displayed and the check engine warning light illuminated. The cause of the failure was not yet determined. The failure mileage was 13,000.

NHTSA ODI 11646494

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11645591

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11644510

Recall has been going on for a year and still no remedy. I have no been able to work with this vehicle since BMW put out this recall and there has been no fix for it. I am stuck with this vehicle

NHTSA ODI 11640135

There is an outstanding recall on this 2023 vehicle that has been unavailable for two more generations. The car is now in its 2025 version. It appears BMW is making no attempt to remedy this recall.

NHTSA ODI 11634182

I am filing this complaint regarding the unresolved safety recall for the Integrated Brake System (IBS) on my 2023 BMW X1. The recall, issued in February 2024, addresses critical safety issues, including the potential loss of power brake assist, Antilock Brake System (ABS) failure, and compromised Dynamic Stability Control (DSC). These defects increase the risk of accidents, particularly in emergency braking situations or poor driving conditions. Since the recall’s announcement, BMW Corporate has repeatedly confirmed that no official remedy is available, most recently in December 2024. However, my original dealership, BMW of Norwood, recently contacted me and claimed they could perform the repair immediately. This is contradictory and suspicious, as I had escalated the issue to BMW Corporate earlier in the week and mentioned my intent to seek legal counsel. Additionally, I have attempted to appraise or trade my vehicle multiple times since August 2024, but the recall has made this impossible, leaving me with financial and safety concerns. The dealership’s sudden claim that parts are available, without issuing a formal notice or providing documentation, raises concerns about improper recall handling or miscommunication between BMW Corporate and its dealerships. This delay, coupled with inconsistent information, leaves me and other affected customers at ongoing risk. I respectfully request that NHTSA investigate BMW’s handling of this recall, ensure a consistent remedy is made available to all affected vehicles, and confirm that proper communication and compliance protocols are followed. Desired Outcome: 1.Investigate BMW’s recall handling and determine if a remedy exists. 2.Ensure consistent and accurate communication about recall remedies. 3.Require BMW to provide official documentation to affected customers when the recall is resolved.

NHTSA ODI 11630635

The contact owns a 2023 BMW X1. The contact stated while driving 60 MPH in the middle lane of a freeway, the electronic parking brake engaged unintendedly, causing to vehicle to jerk to a stop. The electronic parking brake warning light was illuminated. The contact depressed the accelerator pedal and resumed normal driving; however, the failure recurred intermittently while driving. The contact was able to pull over to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle operated as needed while driving to the residence. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); and the vehicle was taken to the dealer, where it was determined that the failure was related to the recall. The vehicle was repaired; however, the contact was concerned about the safety of the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 11,000.

NHTSA ODI 11629064

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11627519

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Service Brakes, Hydraulic, Electronic Stability Control - (ESC); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11626633

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number:  24V104000 ( ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

NHTSA ODI 11625076