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What 8 owners told NHTSA about the 2023 BMW 5 Series Hybrid Sedan

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (8)Crash / fire / injury (3)Backup camera & sensors (2)Body & structure (2)Brakes (2)Engine (2)Speed control (2)Airbags (1)Electrical system (1)Fuel system (1)Tires (1)

1 of 8 complaints match · Airbags · clear filters

Apr 29, 2025Electrical systemAirbagsEngine

I am unknown of what system has failed but the issue is that while the car is in motion, it will completely shut off. All Electrical will disengage and there have been times where a pop up has come on my screen stating that air bags and seat belts are non functioning to get to a service station as soon as possible. It has happened multiple times while driving on a large highway. This is a severe safety issue and I am so thankful I have not suffered serious injuries due to a major accident. The vehicle is unsafe and I do not feel comfortable driving it with myself nor guest in the car.

NHTSA ODI 11657485

Working with the data? Download all 8 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 BMW 5 Series Hybrid Sedan verdict →