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What 8 owners told NHTSA about the 2023 BMW 5 Series Hybrid Sedan

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (8)Crash / fire / injury (3)Backup camera & sensors (2)Body & structure (2)Brakes (2)Engine (2)Speed control (2)Airbags (1)Electrical system (1)Fuel system (1)Tires (1)

1 of 8 complaints match · Body & structure · crash/fire/injury only · clear filters

Sep 26, 2024Body & structureSpeed controlBrakesCrash

About June 2024 when I was driving downslope at about 30 MPH, when I hit break the car accelerated. Fortunately, nobody and no car were around and I gained control of the car by pumping the break. I did not think much about this issue to report it. On August 23, 2024, I was driving home. I was very close to my home at very low speed (about 1-2 MPH). I hit the break and the car accelerated for the second time crashing into my next door neighbor's house damaging his bushes, steps, spriklers and the gate. My car sustained considerable amount of damages. It was in the BMW Authorized body shop about a month. I received the car on 9/25/2024.

NHTSA ODI 11616727

Working with the data? Download all 8 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 BMW 5 Series Hybrid Sedan verdict →