What 10 owners told NHTSA about the 2023 BMW 3 Series Hybrid Sedan

The dash board becomes so hot that it is too hot to touch the dash board and when this happens all the safety equipment stops working and shows warning on dash that has to be acknowledged and close message. The warning says that some or all safety equipment may or may not be working properly and shows a picture of all sensors with an X through them. This happens on a daily basses

NHTSA ODI 11609474

Subject: Concern Regarding Daytime Brightness Levels in BMW 330e Instrument Cluster I am reaching out to express a concern I've encountered with the instrument cluster in my 2023 BMW 330e. It has come to my attention that, unlike many other vehicles, the instrument cluster in my BMW does not maintain full brightness during the day. The absence of manual brightness control, combined with the behavior of the ambient brightness sensor, seems to result in an excessively dim display, especially in bright daylight conditions. I understand that different vehicles may have varying features, but the contrast in brightness levels during the day has been a noticeable and somewhat inconvenient aspect of my driving experience. It has led to difficulty in reading critical information such as speed, fuel levels, and other essential data. I wanted to bring this to your attention not just as an individual driver but with the hope that you can consider the feedback in the broader context of user experience. Full brightness during the day is a common expectation among drivers, and I believe addressing this concern could enhance the satisfaction of BMW customers.

NHTSA ODI 11567091

:**Complaint Regarding 2023 330e Instrument Cluster Brightness Issue** - I wish to report a safety concern regarding the instrument cluster brightness in my 2023 BMW 330e. The instrument cluster features an auto-dimming screen with no brightness control during the day. The ambient brightness sensor does not accurately detect daylight conditions unless the sunshade on the sunroof is open. This results in an excessively dim instrument cluster that is challenging to read in bright daylight. **Safety Implications:** This issue poses a safety concern as it hinders the driver's ability to access critical information such as speed, fuel levels, and other essential data. It may lead to distractions and decreased situational awareness. **Requested Action:** I kindly request that the National Highway Traffic Safety Administration (NHTSA) investigates this issue and collaborates with the manufacturer, BMW, to find a solution promptly. This could involve a software update or a hardware adjustment to the ambient brightness sensor to ensure the instrument cluster remains readable in all lighting conditions.

NHTSA ODI 11551742