What 36 owners told NHTSA about the 2022 Volvo XC40 T5

The contact owns a 2022 Volvo XC40. The contact stated while dropping off her niece at school, the vehicle was at a complete stop with the brake pedal depressed; however, the vehicle accelerated unintendedly and drove over the pavement. The brake pedal was depressed but failed to respond. The vehicle crashed into the wall of the school and crashed into the school fence. The curtain air bags were deployed; however, the front driver's side air bag failed to deploy. The contact sustained pain in the right shoulder. The contact received medical assistance the following day. A police report was filed. The vehicle was towed to a tow lot. The manufacturer was notified of the failure and referred the contact to a Volvo Collision Center. The Volvo Collision Center took the vehicle to their location and informed the contact that they were awaiting a Volvo engineer to diagnose the vehicle. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 7,000.

NHTSA ODI 11508568

When backing the vehicle out of a parking space on Wednesday, December 21, 2022, the vehicle lurched and moved very slowly. The center HUD displayed the message, "Slow Down. The Vehicle will reduce speed. Propulsion system failure." The vehicle was towed to the Volvo certified dealer in Roanoke VA. The technician "reset" the error code and released the vehicle to me. The dealership could not tell me if the vehicle was safe to drive. I called the dealership multiple times, and they stated the problem was being investigated by Volvo corporate. Still, no one can tell me if and the conditions the vehicle will begin its automatic deceleration protocol. I have a second report now from the dealership that the error must occur twice for them to investigate it more thoroughly. I feel fortunate that this occurred in a parking lot, and not while travelling at any speed in heavy traffic. Volvo online forums have been reporting this error since at least August 2022. https://www.xc40forum.com/threads/propulsion-system-failure.5150/ This is the second response from the dealership after I called today for progress: "–based on your DTC codes it appears you are referencing TJ-36309, CMA BEV IHFA Internal Processor Failure. At this time the concern has only occurred 1 time and has not returned after following the TJ. A software fix is still under development to prevent misdetection of these DTCs, as you stated. This TJ was only released last month, VCUSA is working towards a solution. However, if the codes return it signals further fault tracing is needed and we will have to evaluate the situation if it happens." This does not sound safe, and I thank you all for reading.

NHTSA ODI 11499437

The GPS continues to stop working, it states it is "searching for GPS". It has been to the dealership three different times for this software malfunction with no resolution.

NHTSA ODI 11495468

See accompanying letter.Cracked panoramic sun roof, with no evidence convincing stone damage, people with similar issues , involving same model.

NHTSA ODI 11489366

Right (passenger side) rear window failed at highway speeds. Window shattered spreading small pieces of glass throughout car interior. No projectiles found in the debris, and no other vehicles were around when window shattered.

NHTSA ODI 11477876

Blind Spot monitoring indicates a vehicle is in the blind spot area when no other vehicle is actually present. It has also failed to warn that a vehicle is actually in the blind spot when one was. On some occasions it just starts blinking erratically. I believe this is happening primarily on the driver side but I an not sure that it is not an issue on the passenger side as well. The date provided below of the incident represents the most recent time this event has happened but note it has happened multiple times. The photo provided shows the warning indicator lit but no vehicle in the area. I have additional phots if you would like them please just let me know.

NHTSA ODI 11471456

The contact owns a 2022 Volvo XC40. The contact stated that material used to manufacture the rear lift gate parcel shelf in the vehicle would fracture when touched, causing small fiberglass shards to become stuck in the skin. The cause of the failure was not yet determined. The manufacturer and local dealer were both notified of the failure but no assistance was provided. The failure mileage was 300.

NHTSA ODI 11459123

I was driving Westbound on a 2-lane tree-lined county road at around 9:00 AM with the sun behind me. Without any other vehicles, pedestrians or objects, the car came to a sudden hard-brake stop with the seatbelt clenching around me. I was alarmed by this "phantom braking" experience. I have an appointment with my local Volvo dealer, though I don't expect a resolution. Instead, I will request this so-called safety feature be disabled. I am extremely concerned if this would have happened on a busier street or highway.

NHTSA ODI 11450279

Problem with rearview backup camera when in dark the camera shows red that when backing up in the dark the tail lights are so bright that all as could be seen is red you cannot see any objects that are behind the vehicle

NHTSA ODI 11447487

The contact leased a 2022 Volvo XC40. The contact stated that while using the backup camera at night, the brightness of the taillights would obstruct his vision while reversing. The manufacturer was notified of the failure and provided him with a case number. The contact also notified the dealer of the failure and an inspection was performed. The inspection determined no fault with the camera system. The manufacturer then sent him an email that also informed him that there were no defects with the camera. The vehicle was not repaired. The failure mileage was 1,500.

NHTSA ODI 11446169

The contact was test driving a 2022 Volvo XC40 equipped with Pirelli tires. Tire Line: Pirelli, Tire Size:2255/40R20, DOT: Not available. The contact stated while driving at 3 MPH and making a turn in her driveway, the vehicle bumped the curve and the driver-side rear tire blew out. The contact stated it was the original tire. The dealer was notified of the failure. The manufacturer was notified of the failure and advised the contact that they will follow up on the failure. The tire was replaced. The vehicle failure mileage and the tire failure mileages were unknown. The VIN was not available.

NHTSA ODI 11434299