Mar 31, 2022Electrical systemBackup camera & sensors
The infotainment system does not turn on on most occasions even after trying to reset it by long pressing the power button. Sometimes it takes about 15 minutes or so for the infotainment system to turn on. There is no way one can see the rear of the car without the rear camera feed on the infotainment screen. This is a serious safety issue. This problem has persisted even after the over the air software update. Also, this issue seems to be a widespread issue with multiple people complaining about this on many online forums.
NHTSA ODI 11459051
Mar 26, 2022Electrical systemBackup camera & sensors
The component that failed is the "Infotainment" system that controls the reverse camera, the hands free phone and other controls such as tire pressure warnings, etc., within the vehicle. The 2022 vehicle had 4000 miles on it and was in our possession for three months. It puts the safety of others at risk because the vehicle is very difficult to see out of manually to reverse and the camera is necessary for this vehicle for safety. This problem has been reported to Volkswagen and a case has been opened. The dealer has been notified and we are awaiting the part replacement and it has been over a month since it was reported and it is still not repaired. The day prior to the infotainment system going black we downloaded an update and installed it in our vehicle.
NHTSA ODI 11458407
Mar 2, 2022Electrical systemBrakesDriver assistance
While driving car gives error messages: Driver door contact switch, then drivers window and drivers side passengers window rolls down 2 inches. With in a few seconds get Error Start/Stop, and a few seconds later Fault: Electronic parking brake. When I slowed to a stop the parking break engaged and stopped the vehicle. The only way to move the vehicle is to turn off and restart. Upon restart you can disingage the parking break and move the vehicle from the roadway.
NHTSA ODI 11454875
Mar 2, 2022Transmission & drivetrainElectrical system
Radio rarely has volume. Engine acceleration at breaking. Shifting erratic.
NHTSA ODI 11454949
Jan 31, 2022Electrical systemBackup camera & sensors
The Infocenter system does not boot and prevents any rear camera or rear alerts to pop up while backing up. System can take 10 minutes to finally boot after starting car and in that time no stereo, backup camera or vehicle monitoring is available. System has been reprogrammed and display unit replaced with no change in symptoms. Dealership verified issues and has been identified on numerous 2022 Volkswagen Tiguans. Issue has been present since vehicle delivery with at least 3 trips to dealership to resolve issue.
NHTSA ODI 11449647
Dec 1, 2021Transmission & drivetrainElectrical system
My wife was driving our new 2022 VW Tiguan SEL. First incident was yesterday in which there was no audio from the car (radio, phone or otherwise). Second incident today, infotainment screen was blank (black) when put into reverse and no audio. After a little bit of driving the infotainment seemed to reset. During this drive, my wife reached a red light and came to a stop. When the light turned green and my wife attempted to accelerate, the acceleration was no longer working. There were several vehicles behind her that were stopped waiting for her to move. She had to turn the vehicle off and on again before it would work. At this point the infotainment and audio started working again too. I'm reporting this just as I received the information from my wife and will also report to VW. I have not had it inspected by the manufacturer or any other entity yet.
NHTSA ODI 11442320