What 134 owners told NHTSA about the 2022 Toyota RAV4 Phev

Our 3 yrs old + Toyota RAV4 Hybrid SUV with barely over 30,000 miles on it had 2 safety issues within 2 months of each other! First was the driver's side mirror- it was rattling, feeling like it might fall off! Seems common issue, perhaps due to cheap plastic parts inside. We had it fixed- Toyota Brand Engagement Center gave a 'Goodwill' gesture to cover us replacing it at Dealership, though it should never have happened on such a newer vehicle in the first place! Then not even 2 months later, a Warning flashed- "Pre Collision System Malfunction!" Also "Headlights" with same warning- "SEE DEALER NOW!" Toyota Dealer. They said Forward Recognition Camera had 'INTERNAL MALFUNCTION' and needed to be replaced. It was going to be quite expensive, but the camera part is not even available in foreseeable future as there's back order for hundreds and they're still in production! It seems this too is a common safety problem~ We can't understand why there's not a RECALL on this. Toyota took no responsibility for this issue, which is APPALLING as, like the first 'side driver's side mirror failure' was also a safety issue! The whole reason we bought this vehicle was for its safety features! Without the front facing camera that comes with the car in same compartment as rear view mirror resides, we now have NO Pre-Collision Warnings, NO Headlight safety feature, NO RSA (Road Sign Assist System). It's infuriating that Toyota, who obviously is making inferior safety products, does not offer to help out in any way. We're both [XXX] and entitled to these safety features as we bought the car both new and paid top dollar! Our service advisor at the Toyota Dealership agrees this is 'not normal', the car is too young to have this happen! He will attest to this & we have paperwork. It stated 'No immediate remedy'. (replacement camera not available) I believe this is happening to hundreds of other RAV4 owners. It's outrageous! Please help! These electronics for safety should not fail! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11746585

Truck hits a car that car lose control and drive in front of my wife wile driving she crash and the only messege apear on dash panel was air bag system malfunction my car is a Rav4 2022, before the crash lights like tps control come on and off

NHTSA ODI 11692322

During a heavy rain period , the vehicle's forward collision warming sensor came on momentarily and after a few seconds it went off. This happen while driving on local roads and road was wet from the rain. And there were no cars ahead or behind me. Spoke about this with the service department at toyota dealer and they mentioned this was likely from from the rain blocking the sensor.

NHTSA ODI 11683492

I am filing this urgent complaint regarding a life-threatening defect in my 2022 Toyota RAV4 SUV that gravely endangers my family and the public. This is a desperate plea for intervention. For over a year, my vehicle has repeatedly displayed a terrifying, unreadable red alert and piercing buzzer, occurring 3-4 times without warning and not real collision threat. These incidents are terrifying precursors to catastrophic failure. The Toyota dealership dismissed my concerns, stating they "cannot do anything" without replicating the intermittent problem. This dangerous negligence compounds my frustration, especially after prior unaddressed issues like radio malfunctions and door water infiltration. Crucially, the dealer's own CAR DTC logs confirmed C14FE14: "steering angle sensor supply voltage circuit short to ground or open." This documented electrical failure directly impacts the steering system. Toyota's own webpage [XXX] ) also details similar warnings, confirming my fear of brake system activation. My paramount fear is a false Pre-Collision System activation. Imagine driving at high speed when the brakes violently engage or steering falters due to this electrical short. The unthinkable consequences could be a devastating collision, causing severe injury or death to my family and others. This is a documented defect, met with manufacturer and dealer refusal to act. I cannot feel secure driving this car, nor can I responsibly sell this ticking time bomb to another family. I implore the NHTSA to launch an immediate, comprehensive investigation into this critical safety defect. This is a public safety matter demanding urgent attention. Force Toyota to rectify this profound flaw before lives are lost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11682683

While driving in stop-and-go traffic on a major highway, the auto braking system engaged and the brake would not release. The car came to an abrupt halt and the brake would not release, the gas pedal would not depress. I had to turn the car off, place the car in park and restart the car, the car then continued driving. There was a message on the dash about EPB.

NHTSA ODI 11619738

My wife and I were traveling down SR74 mp 12 and rear ended a cow at 68 miles per hour. The airbags did not deploy from impact and yet the car is totaled the hood started through the safety glass of the windshield.

NHTSA ODI 11577399

Problemas con el sistema de precolosion falla del sensor el carro es inseguro e tenido 2 incidentes donde el sistema no responde ni se activa antes del impacto problemas con el motor, estabilidad del carro, conteo de velocidad, frenos, llantas, cruze de carriles, puntos ciegos

NHTSA ODI 11561028

Above checked ADAS items don't work appropriately, and can't relay on them all the time. Apart from that My Toyota RAV4 Moon Roof shield couldn't be able to withstand for the wind during raining when the vehicle speed was at 75mph on Highway i-35 in Oklahoma. The glass busted completely, and those glass particles causes inconvenience to the other vehicle on the high way. I reported this incident to the car dealer but they were so rude to me, and said that car is not designed for the 75mph speed. Ended up convincing myself that RAV4 is not safe to drive anymore.

NHTSA ODI 11495151

The Cruise Control has issues. On 3 long rides so far, I have experienced that it suddenly loses speed and gives the message radar ready now. Furtunately i was maintaining very safe driving distance with other cars on the highway, which has helped me accelerate in time to continue driving and avoid collision. I dont know of any pattern which triggers this. This could lead to a serious problem if it fails in a tricky spot on highway. I am afraid to use it as its not 100 percent reliable.

NHTSA ODI 11472948

My Car is Toyota Rav4 2022 Premium XLE have many safety issues -During i'm braking/ hold button and standing on the light i find the car is jumping to front many times it was going to hit some one of pedsterian and car front of me ( it was like Starting engine with jumping) - Precollsion system doesn't work while doen't see any cars front of me while going to traffice light - Keep lane assistant doesn't work and is not senstive sometime my car get out of the lane during i'm driving - Sometime keep lane assistant system pushing the car to get out of the lane

NHTSA ODI 11470826