What 135 owners told NHTSA about the 2022 Toyota RAV4 Hv

I was at stop position. i pressed the hold button and then took my foot off the break. when traffic started moving i pressed the hold button again with my foot still on floor the car started jumping and pressing the the two other car on my front. the two other cars got totaled.

NHTSA ODI 11527993

The contact owns a 2022 Toyota Rav4. The contact stated that while rolling down the driver's side window, the window made an abnormal sound. The vehicle was taken to the dealer, who removed plastic debris and tightened unknown screws on the driver's side door; however, the failure recurred. The manufacturer was made aware of the failure and informed the contact that it was a common failure in similar vehicles. The failure mileage was approximately 600.

NHTSA ODI 11527249

There seems to be an issue on these body styles on Toyota Rav4 where there is an opening in lower bumper and rocks and road debris come in and put a hole in the AC Condenser. Toyota is aware of these issues but will not address and the customer is out $1500 repairs. I consider this a safety issue because every time this happens Freon is released into the atmosphere and the government is very concerned with this as is evident by the license and safety mechanisms in place for technicians handling the freon and repairs.

NHTSA ODI 11525850

When I started my car there was an overwhelming smell of gas. I immediately turned it off and looked under the hood at which time I realized a hose was melted. When the engine is on, gas sprays from the melted hose. I have had regular maintenance which was just 1 month ago. No warning lights were on. I purchased this vehicle new in September 2022. I am extremely concerned that this happened in a new vehicle which has had regular maintenance. Luckily it did not catch fire. I have contacted the dealership who sent a tow truck; however, the vehicle needs to have the engine on to put it in neutral and release the parking brake. The tow truck operator was therefore unable to tow it until the hose is replaced but dealership maintenance is unavailable today due to it being a holiday.

NHTSA ODI 11524284

I was driving on I-91 in stop-and-go traffic when, all of a sudden, my RAV4 stalled. A warning chime sounded and the battery light, check engine light, and power steering light all illuminated. In the 4.2 inch screen in the gauge cluster, the following message displayed: "Steering Power Low"..."Shift to P". A second message displayed and said: "Engine Stopped"..."Shift to P". I attempted to restart the vehicle up to 8 times and it finally restarted. I quickly drove the car to the shoulder and out of the way of traffic. There were three of us in the car (myself and my two kids) and we almost got hit two times because visibility was poor due to rainy conditions and mist from passing cars. Throughout all this, I had the Auto Start/Stop feature disabled, so the car should not have shut off on its own. We had to get the car towed because we were worried that the problem would reoccur. We hope the problem could be rectified by our local Toyota dealer, because we do not want to drive it again in fear of the problem reoccurring while on the roadway. We are reporting this to bring awareness to this issue, and to make sure nobody else will have to face this situation and potentially be put in harm's way. (The attached photo is a general picture from somebody else, but my car had the same EXACT warning lights and messages. We could not take a picture because we were focusing on trying to get the car to turn on and move it to the shoulder by any means possible).

NHTSA ODI 11523074

I purchased the car last July. Up to December, the car performed fine. Starting in December when I used the car heater repeatedly due to subzero temperatures, I noticed a burning smell coming from the vents. I was afraid that the engine or car would catch fire. I called the Tansky Toyota dealership and was told to bring the car in. They checked the car and I was told the smell was identified as engine coating which is burning off and it may take up to 4-6 month for the smell to go away. When I asked about the effects of the burning smell on my health, the assigned service adviser told me that “if Toyota put it there, it is fine’. In February, the smell in the enclosed car cabin got so bad that I felt nauseous, my eyes were burning, and I had metallic after taste in my mouth. When I took my car to the Tansky dealership, I was told that what I am smelling is a new car smell. Just to prove it, the assigned service advisor asked random dealership employees to sit in my car and to confirm that the car has a so called “new car smell”. When I asked if they could do something about the smell I was told to take the car to an independent car shop. The dealership was dismissive of my concerns. I had new cars before and none of them produced the so called “new car smell” when I used the heater. I contacted Toyota and requested an independent inspection. The inspection was scheduled at the same dealership and when I received the report, it basically said that the inspector could not duplicate the problem so my concern was dismissed. Unfortunately, during independent inspection, my car was not tested in subzero temperature to replicate the problem. My main concern is the effect of the burning chemicals on my health and possibly ability to operate the car safely. No one was able to tell me what kind of chemicals are in the engine coating. At the time of purchase, I was not told that the car has engine coating which will gradually burn off via heater vent into the cabin.

NHTSA ODI 11518482

Toyota (and Toyota of Boardman) is purposely overstating fuel capacity on their vehicles. So this is unsafe as drivers don’t the actual amount of gas before the run out and could lead to unexpected stops. This makes it impossible to determine the actual amount of gasoline used, which would also then make it impossible to know the total amount of air pollutants their cars omit. This could easily mean that Toyota is over stating their EPA estimated miles per gallon, the document attach shows that Toyota is aware that their gas tanks have known engineering defects however, they will only address the issue if a user owns a 2019 through 2021 model (RAV4 Hybrid). Also, they said they will only address the problem if the person cannot put more than 9.8 gallons that would mean that they will only address this issue if over 32% of the gas tank is unusable. If I would of known the truth I would have reconsidered buying my 2022 Toyota RAV4 XSE Hybrid.

NHTSA ODI 11516722

Tire size:225 65/17 While driving the side of a brand new tire blew out. We had three passengers in the vehicle that could have been in danger if we were going at a greater speed. We took the new tire in and was told by the auto shop that it could not be repaired. We had to purchase a new one and I have the invoice. I try to resolve this with Firestone but according to them, the tire was not under warranty. The new tire only had 5000 miles and it is a tread of at least 60,000 miles.

NHTSA ODI 11514777

At 2:05 pm on March 21, 2023 my car suddenly lurched forward and to the left as I was pulling into a parallel parking place. The vehicle was operating in electric mode on "ECO" with the the gearshift in "D" at the time, but I heard the starter motor kick in and the engine rev up simultaneous with the sudden lurching. The lurching was so fast that it threw my head against the head rest. The vehicle jumped an 8 inch concrete curb leaving a skid mark on the right side and traveled 10-12 feet across a side walk and into dirt landscaping. Upon slamming on the brake, the car came to rest and the engine died. There were no prior incidents. The odometer read 4648 at time of incident. The vehicle has not been inspected by the dealer or police. No injury to the driver or pedestrians occurred.The incident has not recurred since yesterday's incident. After the incident, the tire pressure indicator light appeared on the dashboard. The weather at time of the incident was 72 degrees and cloudy. The vehicle had just completed a short 1 mile drive at low speed. There were no electrical transformers nearby but a ReSound GN hearing aid recharge battery case was sitting on the passenger seat at the time of the incident.

NHTSA ODI 11513187

No incident occurred. Received Customer Notification . Not sure if this should be a recall and how big of a problem it could cause

NHTSA ODI 11512774

The contact owned a 2022 Toyota RAV4. The contact stated that when he was making a left turn at a light, he was involved in a front-end collision. No warning lights were illuminated. The air bags failed to deploy, and the contact stated that he required medical attention for a fractured sternum. A police report was filed. The vehicle was towed to an independent mechanic and was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The approximate failure mileage was 2,800.

NHTSA ODI 11507203

Audio system is dead

NHTSA ODI 11505477

The moonroof glass shattered unexpectedly with no impact or previous damage while driving on the Highway. The vehicle is only 3 months old has not been involved in any accidents or incidents. If the interior moonroof shade was not closed the glass would have dropped all over the interior potentially harming myself and any other passengers in the vehicle.

NHTSA ODI 11501631

I just want it in writing that my windshield just randomly cracked. It was parked and nothing hit it and it just cracked.

NHTSA ODI 11499826

On 11-9 the vehicle had an unintended acceleration that resulted in a collision. The vehicle was brand new. On 11-8 the vehicle had another unintended acceleration with a different driver where no collision was involved. Toyota is ignoring the problem.

NHTSA ODI 11495306

Above checked ADAS items don't work appropriately, and can't relay on them all the time. Apart from that My Toyota RAV4 Moon Roof shield couldn't be able to withstand for the wind during raining when the vehicle speed was at 75mph on Highway i-35 in Oklahoma. The glass busted completely, and those glass particles causes inconvenience to the other vehicle on the high way. I reported this incident to the car dealer but they were so rude to me, and said that car is not designed for the 75mph speed. Ended up convincing myself that RAV4 is not safe to drive anymore.

NHTSA ODI 11495151

The contact owns a 2022 Toyota Rav4. The contact stated that while driving at an undisclosed speed, she noticed that the front windshield started to form a crack from the front passenger’s side over to the driver’s side of the windshield. The contact stated that the crack had formed without an impact to the windshield. The vehicle was not diagnosed nor repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 2,963. The VIN was unavailable.

NHTSA ODI 11492960

The contact owns a 2022 Toyota Rav4. The contact stated while driving 50 MPH, the vehicle ESC became inoperable. The vehicle was taken to the dealer and the ESC system was updated but the failure reoccurred. The manufacturer was contacted, and a case was filed. The failure mileage was 4,800.

NHTSA ODI 11492580

Car automatically accelerated when slowing down to make a turn into parking lot. Car is only a few months old and has 7,000 miles on it.

NHTSA ODI 11491162

When driving at a speed of ~60 miles, I felt a brief loss of power steering. The wheels were heavy and difficult to control. It lasted for less than a second but occurred twice already in one week.

NHTSA ODI 11489690

I received from Toyota USA via USPS a "Safety Recall Notice" regarding my 2022 RAV4 hybrid. Both the local Toyota dealer and Toyota Brand Engagement Center told me there is no recall on my vehicle. Neither could tell me why I received the notice. When I searched NHTSA recall database for Recall No. 22V-519, it referenced an unrelated fire hazard on HYundai and Kia vehicles. Attached please find the notice and its envelope. Sending false information like this creates a perception of danger, when perhaps none exists

NHTSA ODI 11484880

Hello, I am concerned about the windshield on our new RAV4. It was chipped and the glass cracked from the passenger side to the drivers side of the car. Currently we are waiting for the car insurance to cover the cost of repair for the windshield. For safety reasons you cannot clearly see out of the windshield because of the crack. The problem cannot be reproduced currently. the problem was inspected by the insurance company representative (SAFELITE) and we are still waiting on the new windshield because apparently there is a hug backlog there was no warning when the windshield cracked. But seemingly cracked when there was no warning, my wife was driving the car when something hit the corner of the windshield (some rock or road debris)

NHTSA ODI 11484534

When breaking on dry roads no matter my speed, or how hard I press the breaks, the ABS system kicks in momentarily making my vehicle feel like it’s accelerating vs. stopping. This is very intermittent. Tends to happen more on rough city roads, however it really doesn’t matter. I understand ABS is really suppose to work for wet or snow roads in slippery conditions. In my experience ABS has always worked with a rapid pulse. This is certainly not happening. The breaks literally feel like one big skip.

NHTSA ODI 11482815

I purchased a brand new Toyota RAV4 Hybrid XLE on June 30, 2022 and on my first drive, 6.4 miles from the dealership to my home, the the windshield developed a crack on the driver's side. It is available for inspection. Both Toyota and Safelite say they are having supply issues with the windshield and of Sep 1, 2022 neither Toyota or Safelite have replacement windshields for the RAV4. The crack affects vision for both the driver and those outside the vehicle. The problem has been confirmed by the local dealer, Toyota of Cedar Park, TX and by Safelite of Austin Texas. The windshield has NOT been inspected by the manufacturer, police, Amica insurance, or any others There were no warning lamps, messages or symptoms of the problem prior to failure or after the failure.

NHTSA ODI 11482493

The breaks are failing to stop the car if there is any rough spots in the road it feels like I'm pushing against air, the car jerks, the break pedal will shudder. The car has no warning lights or sounds when this occurs. The car has recently been inspected by the dealership for this issue, they performed a resurfacing to the breaks. The issue has continued and 2 days after repair, car slipped into intersection due to a failure of the breaks and after going over a rough spot in the road.

NHTSA ODI 11481351