What 39 owners told NHTSA about the 2022 Toyota 4RUNNER Hybrid

Neither the curtain airbags or steering wheel Air bags deployed after a very bad car accident. Super upset because this is the reason parents spend so much money to keep their kid safe. She banged her head on steering wheel and on window which should have been prevent by air bags on 2022 4Runner bought brand new

NHTSA ODI 11627454

The contact owns a 2022 Toyota 4Runner. The contact stated while driving at an undisclosed speed, the contact's vehicle was involved in a head-on collision. The contact stated that the air bags did not deploy. Additionally, the contact stated that several unknown warning lights illuminated. The contact's service dog accompanied the contact in the vehicle and was seated in the front passenger's seat. The contact sustained injuries and was transported to the local hospital. The contact received treatment for headaches, whiplash, and back pain. A Police report was filed, however, the information was unavailable. The contact stated that the service dog sustained injuries and was later treated for muscle tightness. The vehicle was towed to an independent mechanic for the physical damage to be repaired. The contact was advised to take the vehicle to the dealer regarding the air bag failure. The vehicle was towed to the dealer where it was diagnosed with sensory failure. The manufacturer was made aware of the failure. The contact was informed that the failure was not due to a manufacturer defect. The failure mileage was approximately 50,000.

NHTSA ODI 11603756

The contact owns a 2022 Toyota 4 Runner. The contact stated that while driving at an undisclosed speed, the contact was in a single-car head-on collision. The contact stated during the collision there was an odor of the air bag deployment, however, the air bags did not deploy. The contact was transported to the hospital due to their head hitting the steering wheel. The contact stated no other parties were involved. A police report was filed. The vehicle was towed to a dealer who confirmed the air bags had failed and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 76,000.

NHTSA ODI 11592851

I was slowing down with traffic going about 30mph and was rear ended by a small suv going about 50-60mph. I was then hit on the right side by car who was originally behind us. I was thrown forward and then to the left. The emergency assist call was activated but not one of the airbags went off. I ended up with back and neck pain and injury. My passengers all suffered whiplash and one hit her head on the dashboard causing a concussion.

NHTSA ODI 11527724

The contact owns a 2022 Toyota 4Runner. The contact stated that while driving at an undisclosed speed on the freeway, the vehicle lost motive power. The 4WD error and various other unknown warning lights and messages were illuminated. The contact managed to pull over and stated that smoke was seen coming from underneath the hood and that once he opened the hood, there were flames coming from the airbox, and he pulled out the air filter. The contact stated that he managed to extinguish the fire. The fire department arrived after the fire was extinguished, and there was no report completed. The vehicle was then towed to a local dealer; however, the mechanic made the contact aware that the manufacturer would send out an inspector. The inspector made the contact aware of a faulty unknown sensor; however, the vehicle remained at the dealer awaiting further diagnosis and repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 47,000.

NHTSA ODI 11509914

I was hit in drivers side by a vehicle that ran a red light, going approx 40 mph. The force of the collision pushed me into another vehicle. My car was new in March, had 7100 miles on it, and none of the airbags deployed, sidecurtain or steering wheel. I suffered a concussion and severe bruising.

NHTSA ODI 11482373