What 122 owners told NHTSA about the 2022 Tesla Model X P90d

On January 31, 2026, at 10:30 PM, I was driving from Fort Lauderdale to my home in Boca Raton, Florida. I was using FSD supervised mode. Close to my home, a big red image suddenly appeared, the car started accelerating fast, and I had no control over the car or its steering wheel. The car hit several electrical posts and only stopped after the airbags engaged. My wife was in the passenger seat. The front of the car was totally damaged, and I will have to total it.

NHTSA ODI 11714755

I had my two Teslas parked in the garage. The model X was charging at about 1:30 AM. We heard explosions coming out of the garage. Went to check only to see my model X in flames. We evacuated and called 911 eventually a fire investigation report was made Showing the fire started within the vehicle outward. The battery pack was on fire. We had lithium contamination all over the house and this fire endangered five lives. This incident has been two years ago and until now Tesla refuses to acknowledge the faulty battery and is refusing to do anything about it

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The wing-style door of the car closed while my 1-year-old daughter's leg was sticking out. It dragged her leg sideways as it closed, and he femur broke. None of the sensors worked, the door should have detected motion or pressure, but they did not and it resulted in my daughter's leg breaking.

NHTSA ODI 11694836

I was stopped at an intersection in the left turn lane heading southeast at a busy intersection. Left turn signal was on and within 3 minutes of getting to the intersection the vehicle experiences an uncommanded full power acceleration into a very busy intersection. To avoid oncoming traffic, I veered to the right while breaking which did not stop the vehicle. Avoiding a traffic pole and continuing into a business empty parking lot which usually is not empty due to loitering in the area, and avoiding the building the vehicle continued accelerating at a high rate of speed and was stopped only because it hit a metal pole which was hidden by a large bush on the side of the business. If the pole would have not stopped the vehicle it would have continued into oncoming traffic in the north bound lane. Air bags were deployed. The only visible injury I received was burns from the airbag on my right arm and sever busing on my abdomen which has taken 4 months to resolve. The police were on the scene immediately, my insurance company representatives have seen the videos produce by myself and Tesla sent to me via email. The insurance had put a hold on the vehicle which was towed to Carparts. Tesla has never contacted me or my insurance company that I know of besides my request by email for the additional data. I have driven a Tesla model S for 7 yrs prior to purchasing the Model X. The Model X had an incident once that it stopped on its own while I was driving on an interstate. I veered to the right to get off the highway and thankful no one was behind me. There wasn't any indication that anything was wrong and may have been something corrected by an automatic update which dealt with exiting right off a highway which I was not doing but this incident never happened again.

NHTSA ODI 11594682

Bran new Tesla Model X 2022 model went up in flames in my garage on it is own, burning my garage, and destroying my other tesla. the car melted completely and Tesla Warranty is no where to be found, they are not even talking to me after 8 weeks of the incident and as of this date filing this complaint. The Car was purchased directly from Tesla, Brand New, owned it less than 14 months and had less than 30,000 miles on it.

NHTSA ODI 11564918

at night, vehicle incorrectly identified a dog running alongside the vehicle as a human and engaged the automatic breaks causing 5 occupants to suffer minor injuries including whip lash. One occupant was a baby in a car seat. two weeks later also at night, the same event occurred. tesla has refused to provide a means to permanently disable the automatic breaking feature when a human is in control. The software incorrectly identifies a dog as a human, this is a serious software bug that has caused harm to my family. If a human is in control, I am responsible, if Tesla is in control then they should be responsible.

NHTSA ODI 11563209

As I was trying to make a turn into the parking lot of a convenient store, my Tesla Model X started accelerating suddenly and unintendedly without my foot being on the accelerator. I kept pressing on the brake to stop the car, but it would not stop. I had no control and while it accelerated for 15-20 yards eventually it hit two other cars that were parked there. This happened so quickly. We all were terrified and shocked as I could not stop it from accelerating. I kept yelling "it is not stopping" to the person seating on the passenger side. I am confident that I did NOT press the accelerator pedal. The car was not on autopilot. My initial speed was probably 5 miles/hour, but it accelerated so suddenly that four airbags deployed, and the car is not drivable. Insurance company is evaluating whether the car is repairable, but I am afraid of driving with this car again until the problem is found and fixed. This could have turned to a major tragedy.

NHTSA ODI 11533941

On Tesla's site, it says to report safety concerns to you vs to Tesla so that's what I'm doing since Tesla doesn't have any options to write to them about these problems. 1) I got into a parking lot accident on 7/7/2023 because of the "slide bar" on the Tesla Model X. I have had problems with it and complained to people about it before. If your hand has lotion on it, when you "scroll" up with your finger, it doesn't always "take". That's what happened earlier on 7/7 as well as in the parking lot. I scrolled to go forward, but it didn't scroll so when I hit the "gas" (its electric), it went backwards into the car in back of me. What if the car behind me was a person instead - that would have been awful. Tesla should fix this. 2) Tesla's horn is a small button on the right side of the 1/2 steering wheel. You can't even reach it with your right fingers when you are driving. If your right hand is not available, it is almost impossible to use your left finger to push exactly that small button for the horn. I also complained to Tesla about this safety issue when I had another problem with the car. Previously, someone cut me off and I couldn't even warn them because my right finger couldn't push exactly that small button. Another time, my right hand was occupied and I was just jabbing at the right side of the steering wheel to try to get the horn to sound, which it didn't. Thank you for listening.

NHTSA ODI 11531644

I think the rear passenger suspension failed causing the car to veer right and hit two parked cars

NHTSA ODI 11531721

In April, 10 2023 approximately 6:10 PM I had an traffic accident. My vehicle was parked at paid parking spot next to the pedestrian road (street parking) and I was approached from the back of the car and I recognized the bus approached from my backside of the road. I have no idea somehow, the front driver side door suddenly opened when I approached to my car about 4-5 feet away from the trunk, even though I did not pressed any door open button in my Tesla smartphone app. As a result, the opened door had collided to the LA Metro bus backdoor. I would like to NHTSA will investigate this faulty safety issue. Thank you.

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UNKNOWN

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The contact owns a 2022 Tesla Model X. The contact stated that after his wife had entered the parked vehicle and the driver's door was still open, the vehicle experienced unintended acceleration, causing the vehicle to drive over a curb, into a ravine, and then crash into a tree. No warning lights were illuminated. A police report was not filed due to the contact's wife not sustaining injuries. The vehicle was towed to a local dealer; however, the vehicle was not diagnosed or repaired and was then towed to an independent mechanic, where it remained awaiting diagnosis and repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 200. The contact noted that the actual failure mileage was 1,646.

NHTSA ODI 11502198

This happened with my new Tesla Model X Plaid with installed Self Drive software. The AUTOPILOT or SELF DRIVE mode was NOT enabled when the incident happened. Turning into a parking spot at a Target superstore, (next to a damaged at the rear end car, parked to the left of the spot I was pulling into), the car went out of control with unintended acceleration as if the car's Emergency Evasion system got activated unintentionally. It went over the curb and made a turn on it's own on the grassed divider and came to a stop on it's own, while I was trying to apply breaks all along. It caused damage to other cars but fortunately no people were harmed. This incident happened end of July of 2022 and I have since repeatedly tried to get answers from Tesla. There have been multiple other incidents of unintended acceleration reported by other drivers of Tesla with two incidents resulting in loss of lives. My car finally got repaired and has been released to me saying they have tested and found it safe to drive although I was told with regards to my incident "the engineering case is still open with no resolution at this point". I had requested a master technician to check my car but that has not been arranged yet. I have repeatedly contacted the local Tesla service center manager who has not been able to get an answer from her team with regards to the cause of the problem but at the same time was told that the current issues do not warrant repurchase of the car like I had requested.

NHTSA ODI 11498648

New Tesla model s/x gear shifter(shift on screen) is unintuitive and dangerous. In a traditional car, or even model 3/Y. Gear shift is intuitive, can be confirmed by visual, muscle memory, sometimes audible as well. In the new Tesla model x/s, the shift happens on the side of the center screen. A thin but very long slide , going up from middle point vertically all the way goes to drive, going down to reverse. The problem is, sitting in driver’s position with your elbow sweeping up and down , especially such a long sweep perfectly needs extra attention. And it needs to be vertical, which is hard to do since the natural elbow motion make your hand movement curved. But in order to get engaged with gear successfully it needs to be perfectly straight. The worst part is, there is no redundancy to confirm your gear engagement except visual — by confirming a tiny text showing gear , on a different screen(cluster) , sometimes laggy response . While the traditional gear shift that people used to can be done by muscle memory , then confirmed by touch/feel, like crisp stalk click or shifter lever steady stuck in new gear , and audibles. You can always confirm by visual as well but it’s not always the case. This makes back and forth maneuvers in a time critical situation ( like parking parallels in a busy street) more stressful and much more room for fail to engage the gear you want. I had an minor incident due to fail to shift to drive , stuck at reverse then hit a parked vehicle in a parking lot at a low speed. Had I been in a traditional car, this kind of mis-shift would never happen, I had been driving for over a decade and never had a collision before, this is the first time. not to mention such a ‘stupid mistKe’ This design is unsafe for seasoned drivers, and needs to be improved.

NHTSA ODI 11464695

While driving my 2022 model x in full self driving beta the vehicle suddenly took a sharp right into another vehicle causing damage to both no one was severely injured. At the time of the incident I was traveling at 40mph which was the designated speed for that area. I had a passenger in the vehicle that can verify the incident.

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