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What 122 owners told NHTSA about the 2022 Tesla Model X (all Variants 7psgr)

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (122)Crash / fire / injury (15)Steering (41)Driver assistance (21)Electrical system (15)Speed control (12)Airbags (10)Brakes (9)Suspension (9)Body & structure (8)Lane Departure (8)Seat belts (7)

3 of 122 complaints match · Electrical system · crash/fire/injury only · clear filters

Nov 19, 2025Electrical systemAirbagsBody & structureFire

I had my two Teslas parked in the garage. The model X was charging at about 1:30 AM. We heard explosions coming out of the garage. Went to check only to see my model X in flames. We evacuated and called 911 eventually a fire investigation report was made Showing the fire started within the vehicle outward. The battery pack was on fire. We had lithium contamination all over the house and this fire endangered five lives. This incident has been two years ago and until now Tesla refuses to acknowledge the faulty battery and is refusing to do anything about it

NHTSA ODI 11700457

Jan 11, 2024Electrical systemFuel systemFire

Bran new Tesla Model X 2022 model went up in flames in my garage on it is own, burning my garage, and destroying my other tesla. the car melted completely and Tesla Warranty is no where to be found, they are not even talking to me after 8 weeks of the incident and as of this date filing this complaint. The Car was purchased directly from Tesla, Brand New, owned it less than 14 months and had less than 30,000 miles on it.

NHTSA ODI 11564918

Jul 23, 2023Electrical systemSpeed controlDriver assistanceCrash

As I was trying to make a turn into the parking lot of a convenient store, my Tesla Model X started accelerating suddenly and unintendedly without my foot being on the accelerator. I kept pressing on the brake to stop the car, but it would not stop. I had no control and while it accelerated for 15-20 yards eventually it hit two other cars that were parked there. This happened so quickly. We all were terrified and shocked as I could not stop it from accelerating. I kept yelling "it is not stopping" to the person seating on the passenger side. I am confident that I did NOT press the accelerator pedal. The car was not on autopilot. My initial speed was probably 5 miles/hour, but it accelerated so suddenly that four airbags deployed, and the car is not drivable. Insurance company is evaluating whether the car is repairable, but I am afraid of driving with this car again until the problem is found and fixed. This could have turned to a major tragedy.

NHTSA ODI 11533941

Working with the data? Download all 122 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2022 Tesla Model X (all Variants 7psgr) verdict →