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What 122 owners told NHTSA about the 2022 Tesla Model X (all Variants 7psgr)

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (122)Crash / fire / injury (15)Steering (41)Driver assistance (21)Electrical system (15)Speed control (12)Airbags (10)Brakes (9)Suspension (9)Body & structure (8)Lane Departure (8)Seat belts (7)

2 of 122 complaints match · Driver assistance · crash/fire/injury only · clear filters

Jan 3, 2024Driver assistance1 injury

at night, vehicle incorrectly identified a dog running alongside the vehicle as a human and engaged the automatic breaks causing 5 occupants to suffer minor injuries including whip lash. One occupant was a baby in a car seat. two weeks later also at night, the same event occurred. tesla has refused to provide a means to permanently disable the automatic breaking feature when a human is in control. The software incorrectly identifies a dog as a human, this is a serious software bug that has caused harm to my family. If a human is in control, I am responsible, if Tesla is in control then they should be responsible.

NHTSA ODI 11563209

Jul 23, 2023Electrical systemSpeed controlDriver assistanceCrash

As I was trying to make a turn into the parking lot of a convenient store, my Tesla Model X started accelerating suddenly and unintendedly without my foot being on the accelerator. I kept pressing on the brake to stop the car, but it would not stop. I had no control and while it accelerated for 15-20 yards eventually it hit two other cars that were parked there. This happened so quickly. We all were terrified and shocked as I could not stop it from accelerating. I kept yelling "it is not stopping" to the person seating on the passenger side. I am confident that I did NOT press the accelerator pedal. The car was not on autopilot. My initial speed was probably 5 miles/hour, but it accelerated so suddenly that four airbags deployed, and the car is not drivable. Insurance company is evaluating whether the car is repairable, but I am afraid of driving with this car again until the problem is found and fixed. This could have turned to a major tragedy.

NHTSA ODI 11533941

Working with the data? Download all 122 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2022 Tesla Model X (all Variants 7psgr) verdict →