What 748 owners told NHTSA about the 2022 Tesla Model 3

My wife had a collission on June 25th at 2 30PM CST while she was parking her vehicle in her office parking spot. The car suddenty sped and hit a tree. We suspect it be a misfire in Tesla.

NHTSA ODI 11747194

Tesla Full Self-Driving (FSD) drove the vehicle onto a curb inadvertently, a few days after a software update. The incident caused a scratch to the wheel and a cut in the tire. Tesla has refused to cover the repair, stating that FSD requires driver attention. The issue is that the vehicle had never driven into a curb on a 90-degree turn before. I had my hands on the wheel and did not anticipate the software making an incorrect decision and striking the curb. Full Self-Driving was engaged at the time, and the software made an incorrect calculation that resulted in the impact. Tesla should replace the damaged tire and repair the wheel. I have the 1 min recording of the incident but could not upload the video due ot its size being more than 10 MB.

NHTSA ODI 11716577

Submitted Under 49 CFR §552.3 Request for Defect Investigation & Safety Recall Tesla Model 3 / Model Y: Interior High-Voltage Heater Fire Hazard, Missing Firewall, and Entrapment Due to Electronic Door Failures. My 2022 Tesla Model 3 experienced an interior flash fire caused by a design defect. Tesla placed the high-voltage PTC cabin heater and HV wiring inside the dashboard with no firewall. After a crash, I saw a straight “strip flame” shoot out of the HVAC dash vent, exactly like a gas heater. The fire began INSIDE the dash/HVAC ducting within seconds of impact, not from the battery. This shows an arc-flash failure of the HV heater or wiring inside the cabin. The flame entered the cabin instantly because there is no firewall separating HV components from occupants. During the fire, all electronic door releases failed. Tesla hides the manual front releases and provides NO rear mechanical releases. I was trapped inside a burning cabin and suffered major injuries trying to escape by kicking the rear passenger window before bystander helped me brake out the rear passenger window to get me out. Most people cannot escape this design. This is a dangerous combination of defects: (1) HV heater and wiring located inside the cabin with no firewall; (2) HVAC ducting becomes a flame pathway; (3) Electronic door releases fail during fire/crash; (4) No labeled manual rear-door exits; (5) No backup 12-V actuator power to open doors. Tesla must: relocate the HV heater outside the cabin (frunk), add a real firewall, add fire-retardant HVAC materials, add labeled manual releases on all doors, and include a 12-V backup to door actuators. Please open a defect investigation. This design nearly killed me and will kill others.

NHTSA ODI 11701894

During a head-on collision on [XXX] in Georgia, the electrical system in my 2022 Tesla Model 3 lost power and the electric door releases stopped functioning. The vehicle interior caught fire and I was trapped inside. I was unaware of the location of the hidden mechanical emergency door release because it is not visibly labeled, not explained upon delivery, and not intuitive in an emergency. I was forced to climb to the back seat and break the rear passenger window with my legs to escape while the interior was burning. I suffered a broken hip, broken arm, and later required a full hip replacement. The mechanical emergency door release was concealed and unlabeled, resulting in entrapment during a fire, which is a violation of FMVSS 206 and presents a continuing and life-threatening safety hazard to all drivers and passengers. Tesla has not provided warnings, recall guidance, labeling, or owner education regarding how to exit the vehicle during a power-loss emergency. This defect can result in deaths. I am requesting a formal investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11698174

While driving home, my Tesla was operating in Full Self-Driving (FSD) mode and initially performed normally, stopping at a red light and proceeding smoothly when it turned green. Moments later, the vehicle suddenly accelerated on its own, lost control, and began spinning uncontrollably before sideswiping a parked car and coming to a stop on the wrong side of the street in oncoming traffic. I was fully awake, alert, and did not manually steer or accelerate at any point. The incident appears to have resulted from a malfunction in the vehicle’s FSD system and/or its steering and acceleration control mechanisms. There were no warning lights, error messages, or alerts before or during the event—it occurred without warning. This malfunction created an immediate safety hazard that endangered my life and posed a serious risk to other drivers, pedestrians, and surrounding property. The situation could have easily resulted in a fatal collision or injury. I promptly notified the police, and the incident was reported to Tesla Insurance, which serves as my coverage provider. Despite my repeated efforts to have the issue inspected and addressed, Tesla Insurance has refused to acknowledge fault, open a claim, or cover related damages. As a result, the malfunction has not been reproduced or confirmed by Tesla or any authorized service center. The vehicle has since been inspected by Collision Works, a Certified Tesla Collision Center in Long Beach, California (500 E. Anaheim St, Long Beach, CA 90813), which provided a preliminary repair estimate. I am currently responsible for repair costs out of pocket pending resolution with Tesla Insurance. The vehicle remains in my possession and is available for inspection by Tesla, investigators, or safety authorities upon request. The complete and unexpected failure of the FSD system to regulate acceleration and steering represents a serious safety defect that warrants immediate investigation to prevent future harm.

NHTSA ODI 11693997

My family and I were in my Tesla Model 3 2022 and heading from Charlotte to Orlando on [XXX]. The car was in Full Self-Drive (FSD) mode while commuting through Daytona Beach. The rain was heavy in the area. While driving in Daytona Beach, FSD caused the car to change lanes and go to a lane that had standing rain puddles on [XXX]. After FSD caused the lane change, the car immediately hydroplaned out of control. The car's short clearance from it's bottom and the ground which traps water that exacerbates hydroplaning, along with its generative breaking feature made matters worse and uncontrollable. The car spun into the median three times and settled in the middle of danger interstate. The car is totalled. My family and I require medical attention and counseling due to the trauma. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11693098

While at a red light, my car was stopped with Tesla Full Self-Driving (FSD) on. When the car in front of me nudged forward, my car, still in FSD , accelerated and drove into the car in front. Looking at the event report of my car, the automatic emergency break did engage but too late. This means the sensors in front failed to recognize the vehicle ahead.

NHTSA ODI 11690432

I pulled up to a red light in a protected left turn lane. My car is set to use regenerative braking and hold/not roll once stopped. I felt my car roll forward a bit, which shouldn't happen when these settings are on. I quickly checked my rearview mirror, assuming someone had hit me from behind to cause me to roll forward. No one was behind me. I hit my brake and the car suddenly accelerated at full throttle speed, I would guess, into the intersection, despite the light being red for me. I quickly glanced down at my foot to confirm that it was on the brake pedal and it definitely was. I continued to repeatedly push the brake pedal down to no avail. I was steering and tried to navigate my way through 4 lanes of moving traffic because they had a green light. I hit the front end of a car, which didn't slow my car at all. I went on to hit another car's front end, which didn't slow my car at all either. My car then charged out of control to hit the curb on the opposite side of the street facing traffic. Hitting the curb stopped my car finally. I noticed that the airbags on the right side of my car were deployed. Components that failed/malfunctioned: brakes, fuel/propulsion system, speed control, automatic emergency braking, collision warning/avoidance, traffic signal detection Tesla Insurance has deemed the car a total loss. I also reported the malfunction to their Vehicle Support but haven't gotten the report or the data report from the car that I requested yet. I was told that the report would be complete by 8/7/25. The car was placed on a hold for the investigation, so it should be available for inspection. I do have the dashcam videos and photos of my car, if needed. This incident was terrifying because I had zero control of my vehicle due to the sudden unintended acceleration (SUA). I see on the internet that SUA is a problem with Tesla that has been reported repeatedly. It is a miracle that no one was hurt or killed. Tesla needs to address this immediately!

NHTSA ODI 11679584

I took my car to Tesla service to have 3 tires changed. On the drive home for the service, the car automatically pulled the to right several times with the final time pulling so hard, the car jumped the curb and damaged the car. Speaking with the Tesla service associate after the accident, they admitted that they did not complete alignment of the tires and that the automatic lane correction mechanism uses the alignment to gauge if it should correct or not. Tesla service will not take responsibility for causing the issue.

NHTSA ODI 11673159

The contact owns a 2022 Tesla Model 3. The contact stated that while attempting to reverse into a parking spot, the cameras failed to activate, along with the sensors, which included the backup sensors failed to alert that there was an object. As a result, the contact crashed in reverse into a cement pole on the front driver's side door and mirror. No property damage was reported, and the vehicle came to a stop upon the contact depressing the brake pedal. The air bags were not deployed. The vehicle was going 5 MPH at the time of the crash. The contact attempted to retrieve the recording of the crash, and there was no record. No warning lights were illuminated. A police report was not filed. The vehicle was not destroyed. No injuries were reported. The local dealer was contacted, however the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 17,290.

NHTSA ODI 11666026

The contact owns a 2022 Tesla Model 3. The contact stated that while the vehicle was in self-driving mode, the vehicle was supposed to merge into the right lane, however the vehicle accelerated into the left lane, and another vehicle collided into the front driver side of the vehicle. The contact stated that he did not sustain any injuries, however the passenger stated he sustained injuries, but the injuries were unknown. No medical attention was required. The contact stated that a police report was filed. The vehicle was taken to dealer where it was diagnosed that the software needs to be updated. The vehicle was not repaired. The vehicle was still drivable after the incident. The manufacturer was not notified of the failure. The approximate failure mileage was 104,547.

NHTSA ODI 11664877

Wy wife and I drove our Tesla Model 3 from Palo Alto, CA to San Francisco downtown, to meet friends. I was the driver, and my wife sat on the passenger seat. The weather was clear, and the pavement was dry. I did not engage auto-pilot features during the entire trip. The car condition was normal with no signs of error or warning. I made a right turn onto [XXX] from [XXX] Shortly after I completed the turn, the car unexpectedly lost control. Without any prior warnings, it suddenly veered into the center divider, snapped a tree, dashed towards oncoming traffic on the other side of [XXX] , and finally stopped on [XXX] , labelled as location A on the attached drawing. Everything happened so quickly: I could not control the steering wheel, and I applied the brakes in vain. The vehicle seized control, no matter how hard I tried to stop it. I regained control of the vehicle at the intersection of [XXX] and [XXX] , and was able to park the car at location A. We were very fortunate and blessed that we did not hit people at the bus stop, that there were no cars in front of us, that the opposite traffic on [XXX] was stopped by a red light, and that the traffic was light on [XXX] Without such luck, my wife and I, and probably others, would have been seriously injured, if not worse. Because [XXX] is one-way, we decided to move the vehicle to [XXX] , and parked at location B in the drawing. I called 911 and spoke to a female dispatcher. She asked us to remain at location B and wait for police officers to arrive. We waited there for almost 3 hours, but no police arrived. The dashboard display indicated that we had a flat tire(s). We called mobile tire services. After their inspection, most of our tires were alright, except the rim of the front-left wheel was badly bent, as you can see in the attached photo. The mobile tire service staff was skilled enough to carefully patch the damage and said it should be OK to drive back to Palo Alto. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11658826

The cars forward collision warning system is far too sensitive and braked extremely hard when there was nothing to collide with. This caused the car behind me to slam their brakes and they got rear ended. This needs to be forced on Tesla to be addressed

NHTSA ODI 11650616

Our car was parked in our garage for two days before August 25, 2024 not plugged in for charging and was clear of issues. On the morning of August 25, 2024 we woke up to the smell of smoke and evacuated our house as the source was coming from our Tesla in the garage. This incident burned our home and took 6 of our cats with it. We filed with insurance and they are reporting that they are not liable for the accident. They did not bother to show up to the joint investigation and paid the bare minimum for the market price of the vehicle. The company has been slow in responding and has shown zero remorse or care of the matter. Fire department pinned it as a 99.9% probability of cause that the front battery of the Tesla triggered the fire.

NHTSA ODI 11638815

NHTSA Vehicle Safety Complaint •Vehicle Information: •Make: Tesla •Model: Model 3 •Year: 2022 •Summary of Incident: On November 28,2024, I experienced an incident involving my 2022 Tesla Model 3 while it was stationary just outside my garage. I accidentally pressed the accelerator pedal instead of the brake. The car surged forward and crashed into the back wall of my garage. Despite Tesla’s advertised safety features, such as Collision Avoidance Assist and Automatic Emergency Braking (AEB), none of these systems intervened or activated during the incident. I expected the safety systems to detect the garage wall and mitigate the collision, but they failed to respond. Additionally, Tesla’s Obstacle-Aware Acceleration system did not seem to function as intended to limit acceleration in this scenario. •Injuries or Property Damage: There were minor injuries to passenger, but the vehicle and the garage sustained significant damage. •Steps Taken Post-Incident: I have contacted Tesla to request an analysis of the vehicle’s event data logs to determine why the safety features did not activate. I am waiting for their response. •Concern: I am filing this report because I believe this may indicate a potential safety issue with Tesla’s collision prevention systems in low-speed scenarios involving stationary obstacles. This raises concerns about the reliability of these features in real-world situations, particularly for drivers who may accidentally press the accelerator. •Supporting Information: If needed, I can provide photographs of the damage, repair estimates, and additional details.

NHTSA ODI 11634158

The contact owned a 2022 Tesla Model 3. The contact stated that while driving at approximately 35 MPH with the full self-driving mode activated and making a right turn off the highway, the vehicle collided with the wall of the exit ramp and spun out. The contact stated that there were no prior alerts and or warnings of the collision. The contact sustained a right shoulder injury. Medical attention was not needed. A police report was not filed. The vehicle was towed to a collision shop where it was deemed totalled. The manufacturer was not notified of the failure. The failure mileage was 27,669.

NHTSA ODI 11632501

This incident is the result of poor operation of safety warning and navigation systems in a Tesla Model 3 leading to an accident. I rented a Tesla Model 3 from Hertz at Seattle Tacoma airport. At a traffic light I followed navigation directions making a left turn into Southcenter Mall in Tukwila WA. This turn placed me in the direction of a Subaru which hit me in the driver side rear side. The Tesla safely warning visual and audible system did not activate as designed. I owned a similar Tesla Model 3 at the time and was very familiar with its operation. The navigation and collision warning systems in this rental vehicle did not in any way act or engage like my personal vehicle, and therefore I was placed in a dangerous situation causing an accident to occur. This was a low speed accident, as I was beginning to accelerate after the light turned green, with sufficient time for the systems to react and provide warning, which they did not. I was not cited in the accident. This may be a Hertz maintenance issue or a Tesla issue I'm not sure. I am loading both the Tukwila Police report and Hertz accident summary which contradict: Please note the Hertz report is correct in the Subaru hitting me and the damage on the left side

NHTSA ODI 11631508

Tesla FSD almost caused a serious accident. My car was at a stop sign at a t in the road with cross traffic going 40-50mph. The car did not see a white car driving toward from the left as it pulled out. Instead of stopping before getting in front of the car, it pulled slowly into the lane and then errored out, stopping right in front of a car that was about to T-bone me. I had to take back control of the car and quickly accelerate before they crashed into me. Luckily the combination of me taking over and accelerating and the other car also slowing down drastically saved us from having a serious accident. Unfortunately I had a fresh cup of hot coffee in my left hand and the acceleration caused it to spill allover the left side of my face, neck and chest causing burns. None of this would have happened if I wasn't testing the free trial of "Full Self-Driving." This was only a block from my home and it couldn't even work properly for more than 2 minutes. Software is so far from being ready to be safely used it is going to kill people. I have dashcam videos of the whole thing and can provide to you.

NHTSA ODI 11620771

When switch is pressed on the trunk to close and when as the trunk starting to come down but want to cancel closing it won't stop. Its so hard and it hit my head. Other cars like Mercedes if we want to cancel closing and if we just touch trunk it goes back and does not come down. But on this car trunk keeps coming down hard and hands can get crushed if trunk comes down like that.

NHTSA ODI 11605670

ISSUE BACK OF FRONT SEATS COLLAPSED BACKWARDS DURING A REAR END COLLISION. CAR TOTALED. On December 4. 2023 we were rear ended while stopped at red. The van that hit us was doing 40 MPH, when it hit the Tesla we were driving. The two front seat backs collapsed backwards. As the driver and because of the seat collapsing backwards I suffered a fractured BACK and have spent the last six plus months in a cervical thoracic brace which we are still in.

NHTSA ODI 11595793

Driving on the freeway, husband driving, myself in passenger front seat and 1yr and 3yrs in back. Just touched a 70 zone when the car, without warning/prompt started to deviate from left lane to right lane, at same speed, my husband tried to control car at which point he realized that the steering wheel and brakes were locked and he had no control of the direction or speed and could do nothing to stop the car. The car continued at high speed to drag us to the left side of the road, we smashed at full force into a display maintenance board first, the airbags deployed, and we continued to smash through a barrier and finally into a tree in a field about 100yards+ from freeway. We managed to escape the vehicle and get our screaming kids to safety where we then were picked up by ambulance and police. The car, of course, was unsalvageable. We, by some unknown miracle, made it out alive of this horrific, beyond imaginable experience. This was not normal behavior for a car. We had this car for 2.5yrs, we had no automatic driving capabilities turned on (we didn't have self-drive) and were driving home midday from a grocery store trip on a road we drive frequently. The brakes wouldn't push down, the steering wheel wouldn't move, we were totally at the mercy of the car.

NHTSA ODI 11592116

Tesla summons was used to summons the car. Vehicle drove forward as directed and failed to clear car on left when pulling out of the parking space to go left. Vision systems and ultrasonic sensors failed to detect and perform safety measures resulting in vehicle collision.

NHTSA ODI 11588595

At 7:50 this morning I had my first drive with Tesla FSD 12.3.4. It had been going very close to curbs on the passenger side on 12.3.3, but this is the first time it hit the curb and damages the tire rim. The current version of the software puts the car much too close to the curb, something not present in prior versions.

NHTSA ODI 11583129

The contact owned a 2022 Tesla Model 3. The contact stated that while driving at an undisclosed speed and merging into the right direction of the highway, the vehicle lost control, swerved from left to right, and spun. As a result, the contact crashed into the concrete divider where the vehicle came to a stop. No warning lights were illuminated at the time of the failure. No injuries were sustained. The police were at the scene however a police report was not filed. The vehicle was totaled by the insurance company. The contact mentioned an unknown recall being related to the safety failure experienced. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ODI 11582246

My wife driving our Tesla Model 3. From her report, the car was accelerating on its own and would not stop despite her pressing on the brake pedal. She was unable to stop at the traffic light and crashed into another car at an intersection.

NHTSA ODI 11576904