What 748 owners told NHTSA about the 2022 Tesla Model 3 Bev

Submitted Under 49 CFR §552.3 Request for Defect Investigation & Safety Recall Tesla Model 3 / Model Y: Interior High-Voltage Heater Fire Hazard, Missing Firewall, and Entrapment Due to Electronic Door Failures. My 2022 Tesla Model 3 experienced an interior flash fire caused by a design defect. Tesla placed the high-voltage PTC cabin heater and HV wiring inside the dashboard with no firewall. After a crash, I saw a straight “strip flame” shoot out of the HVAC dash vent, exactly like a gas heater. The fire began INSIDE the dash/HVAC ducting within seconds of impact, not from the battery. This shows an arc-flash failure of the HV heater or wiring inside the cabin. The flame entered the cabin instantly because there is no firewall separating HV components from occupants. During the fire, all electronic door releases failed. Tesla hides the manual front releases and provides NO rear mechanical releases. I was trapped inside a burning cabin and suffered major injuries trying to escape by kicking the rear passenger window before bystander helped me brake out the rear passenger window to get me out. Most people cannot escape this design. This is a dangerous combination of defects: (1) HV heater and wiring located inside the cabin with no firewall; (2) HVAC ducting becomes a flame pathway; (3) Electronic door releases fail during fire/crash; (4) No labeled manual rear-door exits; (5) No backup 12-V actuator power to open doors. Tesla must: relocate the HV heater outside the cabin (frunk), add a real firewall, add fire-retardant HVAC materials, add labeled manual releases on all doors, and include a 12-V backup to door actuators. Please open a defect investigation. This design nearly killed me and will kill others.

NHTSA ODI 11701894

During a head-on collision on [XXX] in Georgia, the electrical system in my 2022 Tesla Model 3 lost power and the electric door releases stopped functioning. The vehicle interior caught fire and I was trapped inside. I was unaware of the location of the hidden mechanical emergency door release because it is not visibly labeled, not explained upon delivery, and not intuitive in an emergency. I was forced to climb to the back seat and break the rear passenger window with my legs to escape while the interior was burning. I suffered a broken hip, broken arm, and later required a full hip replacement. The mechanical emergency door release was concealed and unlabeled, resulting in entrapment during a fire, which is a violation of FMVSS 206 and presents a continuing and life-threatening safety hazard to all drivers and passengers. Tesla has not provided warnings, recall guidance, labeling, or owner education regarding how to exit the vehicle during a power-loss emergency. This defect can result in deaths. I am requesting a formal investigation. DP25002 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11698174

The contact owns a 2022 Tesla Model 3. The contact stated that while the vehicle was in self-driving mode, the vehicle was supposed to merge into the right lane, however the vehicle accelerated into the left lane, and another vehicle collided into the front driver side of the vehicle. The contact stated that he did not sustain any injuries, however the passenger stated he sustained injuries, but the injuries were unknown. No medical attention was required. The contact stated that a police report was filed. The vehicle was taken to dealer where it was diagnosed that the software needs to be updated. The vehicle was not repaired. The vehicle was still drivable after the incident. The manufacturer was not notified of the failure. The approximate failure mileage was 104,547.

NHTSA ODI 11664877

Our car was parked in our garage for two days before August 25, 2024 not plugged in for charging and was clear of issues. On the morning of August 25, 2024 we woke up to the smell of smoke and evacuated our house as the source was coming from our Tesla in the garage. This incident burned our home and took 6 of our cats with it. We filed with insurance and they are reporting that they are not liable for the accident. They did not bother to show up to the joint investigation and paid the bare minimum for the market price of the vehicle. The company has been slow in responding and has shown zero remorse or care of the matter. Fire department pinned it as a 99.9% probability of cause that the front battery of the Tesla triggered the fire.

NHTSA ODI 11638815

The contact owned a 2022 Tesla Model 3. The contact stated that while driving at approximately 35 MPH with the full self-driving mode activated and making a right turn off the highway, the vehicle collided with the wall of the exit ramp and spun out. The contact stated that there were no prior alerts and or warnings of the collision. The contact sustained a right shoulder injury. Medical attention was not needed. A police report was not filed. The vehicle was towed to a collision shop where it was deemed totalled. The manufacturer was not notified of the failure. The failure mileage was 27,669.

NHTSA ODI 11632501

The contact owned a 2022 Telsa Model 3. The contact stated that while driving at 18 MPH, the vehicle veered to the right hitting an electrical pole. The contact stated neither the autopilot nor cruise control was set to on, and the vehicle failed to stop. The contact stated it happened so fast he was unable to depress the brake pedal in time. No warning lights were illuminated and the air bags in the vehicle failed to deploy. The contact sustained a knee injury and later received medical attention at an urgent care. However, the contact stated he was traumatized from the crash. The vehicle was towed and deemed destroyed. A police report was filed. The contact notified the manufacturer of the failure. The failure mileage was approximately 21,372.

NHTSA ODI 11571652

the car started to abruptly accelerate when slowing down the car at a stop light and would not brake. the anti collision functions did not work. the car went into a truck.

NHTSA ODI 11564754