What 748 owners told NHTSA about the 2022 Tesla Model 3 (all Variants)

I pulled up to a red light in a protected left turn lane. My car is set to use regenerative braking and hold/not roll once stopped. I felt my car roll forward a bit, which shouldn't happen when these settings are on. I quickly checked my rearview mirror, assuming someone had hit me from behind to cause me to roll forward. No one was behind me. I hit my brake and the car suddenly accelerated at full throttle speed, I would guess, into the intersection, despite the light being red for me. I quickly glanced down at my foot to confirm that it was on the brake pedal and it definitely was. I continued to repeatedly push the brake pedal down to no avail. I was steering and tried to navigate my way through 4 lanes of moving traffic because they had a green light. I hit the front end of a car, which didn't slow my car at all. I went on to hit another car's front end, which didn't slow my car at all either. My car then charged out of control to hit the curb on the opposite side of the street facing traffic. Hitting the curb stopped my car finally. I noticed that the airbags on the right side of my car were deployed. Components that failed/malfunctioned: brakes, fuel/propulsion system, speed control, automatic emergency braking, collision warning/avoidance, traffic signal detection Tesla Insurance has deemed the car a total loss. I also reported the malfunction to their Vehicle Support but haven't gotten the report or the data report from the car that I requested yet. I was told that the report would be complete by 8/7/25. The car was placed on a hold for the investigation, so it should be available for inspection. I do have the dashcam videos and photos of my car, if needed. This incident was terrifying because I had zero control of my vehicle due to the sudden unintended acceleration (SUA). I see on the internet that SUA is a problem with Tesla that has been reported repeatedly. It is a miracle that no one was hurt or killed. Tesla needs to address this immediately!

NHTSA ODI 11679584

Wy wife and I drove our Tesla Model 3 from Palo Alto, CA to San Francisco downtown, to meet friends. I was the driver, and my wife sat on the passenger seat. The weather was clear, and the pavement was dry. I did not engage auto-pilot features during the entire trip. The car condition was normal with no signs of error or warning. I made a right turn onto [XXX] from [XXX] Shortly after I completed the turn, the car unexpectedly lost control. Without any prior warnings, it suddenly veered into the center divider, snapped a tree, dashed towards oncoming traffic on the other side of [XXX] , and finally stopped on [XXX] , labelled as location A on the attached drawing. Everything happened so quickly: I could not control the steering wheel, and I applied the brakes in vain. The vehicle seized control, no matter how hard I tried to stop it. I regained control of the vehicle at the intersection of [XXX] and [XXX] , and was able to park the car at location A. We were very fortunate and blessed that we did not hit people at the bus stop, that there were no cars in front of us, that the opposite traffic on [XXX] was stopped by a red light, and that the traffic was light on [XXX] Without such luck, my wife and I, and probably others, would have been seriously injured, if not worse. Because [XXX] is one-way, we decided to move the vehicle to [XXX] , and parked at location B in the drawing. I called 911 and spoke to a female dispatcher. She asked us to remain at location B and wait for police officers to arrive. We waited there for almost 3 hours, but no police arrived. The dashboard display indicated that we had a flat tire(s). We called mobile tire services. After their inspection, most of our tires were alright, except the rim of the front-left wheel was badly bent, as you can see in the attached photo. The mobile tire service staff was skilled enough to carefully patch the damage and said it should be OK to drive back to Palo Alto. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11658826

NHTSA Vehicle Safety Complaint •Vehicle Information: •Make: Tesla •Model: Model 3 •Year: 2022 •Summary of Incident: On November 28,2024, I experienced an incident involving my 2022 Tesla Model 3 while it was stationary just outside my garage. I accidentally pressed the accelerator pedal instead of the brake. The car surged forward and crashed into the back wall of my garage. Despite Tesla’s advertised safety features, such as Collision Avoidance Assist and Automatic Emergency Braking (AEB), none of these systems intervened or activated during the incident. I expected the safety systems to detect the garage wall and mitigate the collision, but they failed to respond. Additionally, Tesla’s Obstacle-Aware Acceleration system did not seem to function as intended to limit acceleration in this scenario. •Injuries or Property Damage: There were minor injuries to passenger, but the vehicle and the garage sustained significant damage. •Steps Taken Post-Incident: I have contacted Tesla to request an analysis of the vehicle’s event data logs to determine why the safety features did not activate. I am waiting for their response. •Concern: I am filing this report because I believe this may indicate a potential safety issue with Tesla’s collision prevention systems in low-speed scenarios involving stationary obstacles. This raises concerns about the reliability of these features in real-world situations, particularly for drivers who may accidentally press the accelerator. •Supporting Information: If needed, I can provide photographs of the damage, repair estimates, and additional details.

NHTSA ODI 11634158

Driving on the freeway, husband driving, myself in passenger front seat and 1yr and 3yrs in back. Just touched a 70 zone when the car, without warning/prompt started to deviate from left lane to right lane, at same speed, my husband tried to control car at which point he realized that the steering wheel and brakes were locked and he had no control of the direction or speed and could do nothing to stop the car. The car continued at high speed to drag us to the left side of the road, we smashed at full force into a display maintenance board first, the airbags deployed, and we continued to smash through a barrier and finally into a tree in a field about 100yards+ from freeway. We managed to escape the vehicle and get our screaming kids to safety where we then were picked up by ambulance and police. The car, of course, was unsalvageable. We, by some unknown miracle, made it out alive of this horrific, beyond imaginable experience. This was not normal behavior for a car. We had this car for 2.5yrs, we had no automatic driving capabilities turned on (we didn't have self-drive) and were driving home midday from a grocery store trip on a road we drive frequently. The brakes wouldn't push down, the steering wheel wouldn't move, we were totally at the mercy of the car.

NHTSA ODI 11592116

My wife driving our Tesla Model 3. From her report, the car was accelerating on its own and would not stop despite her pressing on the brake pedal. She was unable to stop at the traffic light and crashed into another car at an intersection.

NHTSA ODI 11576904

the car started to abruptly accelerate when slowing down the car at a stop light and would not brake. the anti collision functions did not work. the car went into a truck.

NHTSA ODI 11564754

It was a raining day. When I turned 90 degree to my right into the parking lot from local road, I hit the brake and the car slowed down for turning. FSD or autopilot were off for sure. Then I felt the car was moving down suddenly and made a big noise due to the a slightly slope down when I turned. I saw a parking slot right in front of me. I hit the accelerator a fraction of second to prevent the car to stop. In a fraction of second, the car accelerated like crazy. I immediately hit the brake very hard (95% of my force on brake). I have 30 years of driving experience. I knew that I hit the brake tightly, but the car still kept accelerate like crazy. I could forever remember the feel and moment of my foot was in the brake. Even after the accident, I went to test the Tesla car. I could feel the difference of brake and accelerator since the accelerator is much easier to push down and I needed to push much deeper in the right of my right foot for accelerator. And the brake is hard, and close to my foot. I thought the car would stop like what I had been driving this car for one year and about 20,000 miles. However, the car was stopping at all, but keeping accelerating for 2 seconds. No warning lights and AEB were on at working. The car hit the short of concrete wall and steel fence and then dropped and hit the tree in right front of me. Finally the car dropped into the short cliff. The airbags were off and warning lights were on. My son and me could use the manual door opener to go out.

NHTSA ODI 11558300

On October 20th, 2023 around 3:00 pm I was driving eastbound on the highway 69 in Michigan. A friend of mine was seated on the front passenger side (no more other passenger). Autopilot was not installed on the car and the driver had both hands on the steering wheel. I was driving on the most left lane at speed about 75 mph. At about Exit#131, Suddenly, I felt the steering wheel turned right a little by itself and the car slowly drifted to the right a little, then the steering wheel quickly turned to left by itself and the car quick turned to the left. I tried to control the steering wheel but couldn't. The car zig-zagged forward and hit the center guardrail at about 45 degree angle. The car was pushed away from the guardrail and stopped in the middle lane. After the crush, the left side of the car tilted to the ground. The left side airbag was deployed and my head hit on the airbag (not injured). The bottom of the drivers side was steaming. At this point I thought the car was going to explode or catch a fire since EV's are known for doing that. My friend and I exited the car immediately and we called the police. No other car was involved and no people get injured. The wheel axle on the front left side collapsed and the wheel fell down on the ground but the tire did not blow up. There were severe damages on the left side of the vehicle: the lamp, the mirror, doors and charging port. The accident report can be retrieved at www.flinttownshippolice.org, report # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11551204

I was in the carpool lane when traffic came to a complete stop. I pressed on the brakes but they were heavy as if I was not able to press it down all the way. There was no information prior to the accident from the Tesla trying to warn me about an incoming collision. It wasn’t until after the accident the Tesla acknowledged that there was damage done to the car. Prior to the accident there was a service required for the front passenger safety restraints. This accident could have been much worse as I tried to swerve out of the way to avoid traffic but wasn’t able to make it back in time.

NHTSA ODI 11544619

I recently got into a car accident with a Tesla. I was injured and my car crashed against a residence’s entrance putting myself and others in danger. The components or systems that failed are the regenerative breaking on the Tesla, the torque or force that is distributed to each wheel, and the rear passenger tire shows more wearing than any of the other tires of the vehicle (not only on my car, but also on one of my friend’s Tesla.) It was raining. I was driving at a normal, slow speed, on a straight line on the road. I stopped pressing the gas pedal, the regenerative breaking activated, and my car glided and crashed. In the past, I have had some experiences where even on a dry road, sunny day and no rain, my car would slide and loose traction when letting go of the gas pedal therefore activating the regenerative breaking and making the car loose traction and slide. I have videos and pictures, filled a police report, and recently filed a claim with my insurance. The vehicles components have been inspected by the police. They have not been inspected by the insurance as of now. The only lights/car signals that turned on automatically after the incident occurred were the emergency lights. I do not recall any lights/signals showing up on the dashboard or screen while the incident was happening.

NHTSA ODI 11481757

The contact owned a 2022 Tesla Model 3. The contact stated while her husband was driving 35 mph on traffic aware/cruise control, he attempted to depress the brake pedal but it failed to stop the vehicle. The contact stated the brake warning light was illuminated. The driver purposely steered the vehicle into a tree to not hit a house. The air bags did deploy. The driver had bruising on both legs, lower abdomen, and pelvic areas. The driver sought medical attention with his primary care, four days later of the accident. The police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed to towing lot. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was 5,224.

NHTSA ODI 11477088

The contact owns a 2022 Tesla Model 3. The contact stated while driving at 40-60 MPH and making a turn using the self-driving mode, the brake pedal was depressed. However, the vehicle accelerated inadvertently at a higher speed. The contact depressed the brake pedal several times but the vehicle failed to respond. There was no warning light illuminated. The vehicle crashed into the front passenger's side door of another occupied vehicle. The air bags deployed. The contact briefly lost consciousness. The contact sustained soreness on the nose, the throat, the upper back shoulders, and increasingly on the back. Additionally, the contact sustained emotional trauma. The contact stated that she was in the process of seeking medical assistance. The two passengers occupying the front driver's seat and the front passenger's seat of the other vehicle sought medical assistance. There was no further information provided. A police report was filed. The vehicle was towed to a tow lot. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,500.

NHTSA ODI 11466129

There are two problems with our new 2022 Model 3. 1) The car randomly "phantom brakes". I counted on Monday-- 5 times in roughly 50 miles including twice from 75 MPH to under 40 MPH with maximum braking. All events were on a wide open freeway in a rural area with very light traffic and no movement or vehicles that would possibly explain it. The phantom braking is so bad that the car isn't safe to drive. 2) ABS malfunctioned resulting in a very slow speed impact. A car stopped abruptly in front of me, I hit the brakes where ABS kicked in, the car also automatically braked, but the deceleration was no more than just lifting my foot of the throttle. The ABS was chattering audibly and pulsing through the brake pedal so the ABS was definitely triggered but it appears it was falsely sensing wheel lockup when there was none. If I had been able to just lock the tires up or modulate the brakes myself to prevent lockup, the accident would not have happened. For ref, I'm 52, I've been driving since I was 15, and I have roughly 1,500,000 miles of driving experience. I ride motorcycles and am also a commercial pilot. This is the first accident involving another car I've ever had (never been hit or hit anyone). Tesla has refused to provide the crash data recorder info stating that they are not required to do so in Texas. Based on a conversation in person with a Tesla technician, it appears this is a very new policy with Tesla. At the risk of being accusatory, there are very few reasons Tesla would refuse to provide this data and most if not all of those reasons are to prevent owners from getting data that shows the car malfunctioned. I do have the camera video showing the accident and you can see at 20-25 MPH, I was in full ABS roughly 3 seconds before impact. This was on a dry, clean roadway. I'd guess I should've stopped in 1-2 seconds easily and my 8,000 truck can stop much shorter than what the Tesla stopped in.

NHTSA ODI 11452447