Jul 10, 2026Transmission & drivetrainElectrical system
The car has randomly on multiple occasions failed to accelerate then jump forward hitting the rev limiter. This has happened while merging back into traffic including 55 mph roads creating concern for being rear ended and also concerns for hitting vehicles in front when the car jumps forward as there is no control over it. It has been to 2 separate dealerships totaling almost a year with no resolution and has been communicated with Subaru of America. The car was bought new and has never been modified or tuned, and the issues started with no warning lamps or messages. The issue started somewhere between 60,000 to 80,000 miles and the car currently has 126,000 miles.
NHTSA ODI 11749460
Jul 4, 2023Transmission & drivetrainElectrical systemEngine
The electric pushbutton would not function. I have a standard transmission and I let the clutch out too soon by accident. It killed the engine but the electrical components stayed on, such as lights, interior dash gauge, air conditioning, radio, everything else functioned as if the car were on and running however, i couldn't start the vehicle and the push button did not generate any response from the vehicle. Opening and shutting the door did not work, getting out and locking the car did not do anything. It was just like when a desktop computer freezes with the screen still functioning. This is the third time it has happened, the first 2 times it was 1. In a store parking lot 2. In my garage. 3. Today it happened as I was trying to leave the house, in my garage again. Each time, letting off the clutch too soon is what caused the car to behave this way. The first time I sat in the parking lot for about 15 minutes, same with the second time. This time I made sure to look at a clock and it happened at 10:50 am CST, it is 11:21 am CST currently and still no response from the car, it will not turn on. My safety so far has not been a concern as I was in a parking lot or garage each time this has happened but if this happens in traffic or in an intersection, it will be deadly. It will kill people both myself and other motorists. I have slipped off of the clutch before in this vehicle and this malfunction does not happen each time. It is sporadic. I don't know why it happens only sometimes. The problem has not been reproduced or confirmed by a dealer or independent service center. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or any other people. The first occurrences have been in the month of June 2023. There were no other warning lamps on to indicate any problems. The dash lights, air, etc remain on after it happens just like when you switch the car to the "Accessories" position however the engine will not Crank.
NHTSA ODI 11530306
Feb 5, 2023Electrical systemDriver assistance
Infotaiment system goes to a blank screen periodicaly. Sound frm radio works but screen is balnk, no way to reset. Wifi updates are up to date. Whenthis happens it disables the eye sight camera causes a safety concern with automatic branking/collision. When the car sits overnight, then the next day it seems to go back to normal. This has happened 4 times already in the 2 months I have oened this vechicle.
NHTSA ODI 11505655