What 184 owners told NHTSA about the 2022 Ram 3500

The contact owns a 2022 Ram 3500. The contact stated while driving 40-45 MPH and hauling a 14-ft loaded trailer, the engine made an abnormally loud knocking sound. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the residence, where a mobile independent mechanic diagnosed that the grid heater nut had melted and entered cylinder #6. The vehicle was then towed to the dealer, where it was diagnosed that the grid heater nut failure had caused catastrophic failure of the pistons, turbo charger, and engine. The dealer determined that the engine assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the repair could not be covered under warranty due to the mileage on the vehicle. The failure mileage was approximately 112,700.

NHTSA ODI 11657841

Trailer brake controler will report not connected when it is connected correctly. Systemm was tested and everything on the trailer is working properly. system was working corretly and suddenly stopped when on the interstate. Have had multiple shops look at the issue and no one can locate the issue. The radio/infotanment system will also disconnect radomly. Both act like a wire is lose. disconnect then reconnect and disconnect and reconnect, over and over. The radio disconnecting from the phone is an issue however not a safety concern like the trailer brake issue is. When I am pulling a 16,000 pound camper and the trailer brake stops that means I no longer have traler brakes and that can be an issue when stopping.

NHTSA ODI 11649162

The contact owns a 2022 Ram 3500. The contact stated that while driving on a main street at 10 MPH and attempting to make a turn, the vehicle experienced a loss of steering. The contact stated that the steering linkage had disconnected. The contact stated there was a clunking sound underneath the vehicle. There was no warning light illuminated. Upon inspection, the contact noticed that a bolt securing the steering rod to the steering linkage had detached. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the steering linkage had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 42,000.

NHTSA ODI 11647720

Driving on highway 02/24/2025 approximately 07:15 pm EST at 65 mph, vehicle began Diesel DPF automatic regeneration cycle. Strong smell of "burning trash" and fuel vapor entered cabin with windows up. this happens frequently

NHTSA ODI 11645431

The contact owns a 2022 Ram 3500. The contact stated that while driving at an undisclosed speed with the heated steering wheel feature activated, the steering wheel became extremely hot; making the vehicle difficult to maneuver because the contact was only able to hold the steering for several seconds while driving. The contact stated that the steering wheel was replaced a year prior due to a separate failure. No warning lights were illuminated. The vehicle was taken to the dealer, who observed that the steering wheel reached temperatures of more than 120-145 degrees. However, after consulting with the manufacturer, the dealer informed the contact that the feature was operating as intended and within specifications. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.

NHTSA ODI 11643701

Emission system failure. Code P2459 Regeneration Frequency. Overheating of the DPF while stuck in regen cycle causes burning smell and diesel fumes in the cabin while driving. Suspected vehicle on fire. Date of incident 01/25/2025. Vehicle at dealership for repair 01/28/2025. Dealership repair unsuccessful following STAR approved process of elimination. Vehicle returned to dealer 02/18/2025 for same issue. Many customers with 2019-2022 diesel engines having same issue. No known fix according to dealership.

NHTSA ODI 11643337

Intermittent fault causing ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, cruise control, to disable while driving.

NHTSA ODI 11643037

Firestone trans force Ht. 275/70R18 These tires came from factory on my Dodge Ram. The truck is around two years old and only with 13,500 miles on it. All four tires are failing and cracking on the side walls. I know earlier models of the same exact tire was recalled for the same issue.

NHTSA ODI 11636173

Intermittent abs and traction control alarm. Very random and can come on without notice. Similar issue to the recall issued in September for the 1500 ram.

NHTSA ODI 11629425

Started getting an alarm for abs and traction control alarm with 15000 miles, it would come and go every few thousand miles. Truck now has 44000 miles and the alarm has appeared twice in the past 4000 miles. This almost caused an accident as it disables the abs at any given time. The dealer says it is the Hydraulic Control Unit.

NHTSA ODI 11627002

ABS LIGHT IS ON I HAVE A PROBLEM WHIT THE ABS MODULE

NHTSA ODI 11625823

On 9 September, while driving, I got an emergency dashboard notice that stated Throttle System Malfunction contact dealer. It went out and then another immediately flashed that stated Exhaust System Malfunction contact dealer. The vehicle lost power within seconds after the second notice. I coasted to a stop on the side of the road. Once stopped, smoke quickly started coming out of the engine compartment and then flames. I contacted 911, an engine arrived but the truck was fully engaged and completely burnt.

NHTSA ODI 11624859

The UCONNECT digital center display occasionally goes completely dark or shuts off. Sometimes displays an error message like "uconnect box requires service". This display is essential for managing everything from air conditioning to music and navigation. When the windshield fogs up and you need to adjust airflow while driving for visibility, this malfunction can be distracting and pose a safety hazard. Additionally, the rear backup camera fails to function when the screen is blank, which is particularly concerning in this long-bed truck when reversing in parking lots. This issue has been presented to the dealer, and the vehicle has been dropped off for service. Initially, the problems were minor, such as difficulties with CarPlay connectivity and the screen rebooting, but I could not replicate the issue. However, it has since escalated, occurring with every trip, and the dealer is now able to observe the problem firsthand.

NHTSA ODI 11623124

Transmission failed in heavy interstate traffic while towing 35 ft 15,000 lbs RV. My RAM 3500 only has 19,000 miles and is still under new vehicle warranty. The event: While travelling on Washington DC beltway in lane 3 of 4 without warning my transmission starting slipping. No abnormal noise, no dash lamps warning of an issue. As I pressed on accelerator my speed continued to decrease. I quickly signaled to right lane in an attempt to get off the road. I was slowing at a rate I was concerned I may be stopped on highway with vehicles traveling 55 mph approaching. I did make the shoulder in between an exit and entrance ramp with barely enough room for a tow truck to be in front. I had 3 ft on my left with 55mph traffic passing constantly. The vehicle was towed to a local RAM dealer as my wife and I waited on the highway with RV for second tow service. This all could have been avoided. Why was a TSB or recall already in place? RAM has many transmission failures on the 2022 Aisin transmission noted on RAM truck forums. I had read about it but considered myself lucky as I was almost 2 years driving truck without any problems. My safety, my wife and tow truck drivers safety were put at considerable risk due to Stellantis not alerting RAM dealers of a potential transmission failure. Research Noah Leotta Police Officer Montgomery County Maryland. The circumstances we experienced were exactly how he lost his life. I have not received work ticket from dealership, I will follow up with documentation when requested.

NHTSA ODI 11618321

The contact owns a 2022 Ram 3500. The contact stated that the vehicle experienced the death wobble while driving. There were no warning lights illuminated. The vehicle was taken to the dealer, but the vehicle was not diagnosed. The vehicle was not repaired because the VIN was not under recall. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 34,000.

NHTSA ODI 11617318

The contact owns a 2022 Ram 3500. The contact received notifications of NHTSA Campaign Numbers: 22V835000 (Power Train) and 23V060000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11614795

While driving around 20 mph, suddenly heard a clunk, then several dashboard warning lights came on. Truck suddenly had no torque- would only move forward if the engine was revved at much more than normal amount. Nearly complete loss of ability to accelerate from a stop/low speeds. Took to an independent service center who ran the ODB codes, showing the now well-known issue of "transmission failure gears 1-4" Warning lamps include the lane sense and check engine lights, and a message on the dash that reads ACC not available, Automatic high beams not available. Prior to this, no problems with the truck at all. I am trying to arrange getting it towed to a dealership.

NHTSA ODI 11614891

22 Ram 3500 Cummins diesel with Aisin transmission. Transmission output shaft seal leaking in between transmission and transfer case.

NHTSA ODI 11613650

The engine stopped while driving with no warning and provided no opportunity to exit the travel lane of the road. No warning lights were illuminated on the dashboard and all gauges appeared normal leading up to the event. This event is extremely frustrating, but I am thankful that it didn't happen on the interstate as there is no telling what the outcome may have been......... Leading up to the event, I had been driving on the interstate around 70mph for about 180 miles since the last restart. I exited the interstate and made it about 3/4 miles on a secondary road and the engine died without warning and the truck came to a quick stop in the lane of travel. No abnormal sounds were observed, just a sudden unwelcome deacceleration that did not provide enough time to exit the lane of travel. It was like stepping on the brakes. I attempted to restart the truck and the starter would not crank the engine and briefly pulled enough voltage to kill all the electronics. I attempted starting it again with a jump box attached and met the same result. The computers freaking out from the low voltage during the starting attempts wouldn't allow me to put the truck in neutral to move it out of the lane of travel. A police officer called for the tow truck on rotation since I was stuck in a live travel lane. The truck was towed to the Dealer on 8/19/2024 after the service department had closed and still would not turn over when removed from the tow truck. There were no signs of any fluids leaking from the truck after the event........ The next day the Service Advisor called and advised there were only 3 codes stored related to low voltage. Truck is waiting for a tech to become available to further investigate.

NHTSA ODI 11609700

The contact owns a 2022 Ram 3500. The contact stated while driving 70 MPH, the hood was raising up and down. The vehicle was taken to the dealer; however, the contact was informed that it was a design flaw by the manufacturer. The contact was informed that there was no fix for the issue. The contact stated that the vehicle was not driven often; however, when the vehicle was driven it was normally a 600-mile trip. The contact was concerned that the hood would unlatch while driving. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 27,000.

NHTSA ODI 11609383

My truck experienced a total transmission failure while at Highway Speed towing a 5th wheel camper on Interstate I95. This transmission failure is a known issue and has a TSB 21-002-23. A k1 clutch clip becomes dislodged and the transmission will not function. Being stranded and unable to move on a busy highway is unsafe and terrifying. Aisin Transmission and RAM are well aware of this failure however I was never notified about the potential failure nor has a recall been issued. The failure occurred instantly with no warning in a vehicle with 16,000 miles and less than 2 years old. My vehicle has been repaired and the failure was confirmed as the K1 clutch clip failure. There should be an immediate recall for this known failure to be repaired prior to being stranded on the side of the highway, 400 miles from home with my wife and kids. It's shameful RAM has ignored this problem!

NHTSA ODI 11607616

The transmission wont shift gears. We were stranded at a campsite. The problem has been confirmed by Santa Rosa Ram. Inspection by RAM directly is unknown. Loud clanking noises were heard many days before the final failure.

NHTSA ODI 11606866

While towing a camper 5 hours from home. Traveling approx 5-10 MPH in slow moving traffic the 2022 Ram 3500 HO with Aisin Transmission made a loud and sudden pop. It lost all forward power as if it went into neutral. Barely using momentum to limp the truck off the side of a busy highway during rush hour with my family on board.

NHTSA ODI 11605128

Transmission had 2 loud clunk, while stopped, and shifting into drive, lost all forward gears. Reverse works. Truck has 17000 miles.

NHTSA ODI 11601315

On June 5th, 2024 while pulling a travel trailer on vacation, we stopped for a short break and left the truck running. When we went to get back on the highway, I put the truck in gear and nothing happened. Truck would only shift into reverse with a violent bang. Would not go forward. Unhooked my trailer and shifted into REVERSE a few times and finally got the truck to inch forward at HIGH RPM. Towed to a Ram dealer and they confirmed a snap ring failure caused the forward clutches to go out. Truck is still awaiting repairs 445 miles from home.

NHTSA ODI 11596982