What 184 owners told NHTSA about the 2022 Ram 3500 Cab Chassis

This vehicle went back to the dealer numerous times and ultimately was surrendered to Chrysler under lemon law. It had ABS braking issues along with trailer brake problems. At about 8000 miles it started having ABS alarms which cause a bunch of other issues that I feel is a serious safety problem. When the ABS system malfunctions it causes the traction control,4 wheel drive, and trailer brake systems to fail as well. I never brought the vehicle home after the last incident in September 2022 as I felt it was totally unsafe to drive especially with the trailer attached.

NHTSA ODI 11499688

The vehicle had been parked in the street for several hours. I started the vehicle in order to back it into my driveway for the night and then turned it off (total run time for the operation was most likely under a minute from the time the engine was started until it was shut down). The temperature was relatively cool and I did have to wait for the grid heater to cycle before the engine started. I did not notice any signs, warnings, safety indicators, or dash lights to alert me to any possible problems. Upon exiting the truck I detected a very faint and quickly disipating odor of hot electrical components, similar to a fourescent light ballast that has gone bad. I looked around but didn't see anything. I began retrieving some tools from the rear passenger side of the truck and smelled the same odor but stronger. Over the next 30-40 seconds I began to search for the source and realized that white smoke was now pouring out from under the hood of the truck. I was able to get it to start and pulled it into the street just prior to flames coming from under the hood near the drivers windshield. 911 was contacted as I tried to remove any belongings from the cab. The truck is now a total loss due to fire most likely. The fire and police responded to put the vehicle out but it was almost completely engulfed on their arrival. My insurance company is attempting to gain possession of the vehicle to begin their investigation. The Vehicle has approx 16,900 miles and was Serviced for safety recall Y76 for risk of engine fire on September 21st of 2022. The vehicle had 14,192 miles when it was inspected and passed according to the recall standards at the time. The vehicle has no other history of repairs or service items and has had no other mechanical or electrical problems to date. This was a very close call that could have resulted in the loss of my home, all my possessions, and risked harm to myself and my family if I had not stopped to get tools from the cab.

NHTSA ODI 11497149

The transmission spontaneously slipped out of park and went into reverse. My safety was close to critically impacted. When it began to roll on its own, I was scooped by the driver door and dragged several yards until the truck impacted another vehicle and came to a stop. I very likely could have been killed. If anyone had been behind the truck they likely could have been killed. The incident resulted in significant damage to my vehicle and the vehicle that it ran into. I have not driven the truck since the incident to reproduce. Police did come out to inspect the accident. Has not gone to dealer yet. There were no warning light, buzzers, etc. completely spontaneous. Note: the vehicle was running when this happened. When I was able to get back in truck the stalk was still in park position

NHTSA ODI 11495346

Diesel Particulate Filter (DPF) Sensor never installed, digital gauge has never read anything but 0%. This can cause issues with regeneration of the DPF that will result in Limp mode.

NHTSA ODI 11477076

when using the automatic rain wipers with automatic headlights activated during the daytime the dash illumination is darken to night time values. Since the dash is digital along with the radio system, it is EXTREMELY difficult to see anything. It requires you take take your eyes off the road for a longer period to time to view any information on the dash or in the navigation/radio. The dash illumination should never darken during the daytime, unless the light value is decreased to what a nightime value would be.

NHTSA ODI 11474589

After vehicle is in reverse and you press the brake. When you move the shifter to park and then release your foot from the brake, the truck moves backwards about 5 inches. It acts like its still in reverse.

NHTSA ODI 11469088

My truck had around 230 miles on it and I experienced a thumping noise from the engine compartment. The thumping disappears once the truck reaches operating temperature and the EGR valve opens. Dodge claims they have no idea what the cause is. Additionally, there is an electrical draw. I have to jump start my truck every morning. The claim it is the amplifier. I pulled the fuse overnight and still had to jump start the following morning. I’m getting the run around.

NHTSA ODI 11456297

Uconnect 12” Screen Blinds Driver With Full Brightness in Reverse. There is a software issue with the Uconnect 12” screen in RAM trucks. The issue arises in dark unlit areas when the truck is put in reverse, the Uconnect 12” screen is automatically switched to full brightness, resulting in blinding the driver so the side rear view mirrors become useless. There is no way for the driver to override this max brightness when in reverse. The Uconnect 12” screen should maintain its current level of brightness when the driver places the truck in reverse and not default to max brightness. In urban areas this may not be as significant issue as it is in rural areas. Many times, I have had to throw a heavy blanket, jacket, or sweatshirt over the screen so I would not be blinded by its increase to max brightness when putting the truck in reverse. This issue is made significantly worse when trying to back a 30’ trailer in the dark and can no longer see anything from the side view mirrors due to the max brightness of the Uconnect 12” screen blinding me. This is similar to passing a car with their bright lights on, but they sit there until you take the truck out of reverse. This Uconnect 5 12” screen seems to be significantly brighter than the Uconnect 4 screen in my previous vehicle. This is a safety issue as it temporarily blinds the driver when in reverse and has already caused damage to one trailer. The Uconnect 12” should maintain the current level of brightness and not go to max brightness when the truck is put in reverse. Please make this a priority request for the next software release of the Uconnect 12”. Thank you!

NHTSA ODI 11453203

My vehicle came with 4X4 gear box shift on the floor. I could not get it to move into neutral or 4 low gear. I hardly drove in so it was no big deal so one day I pulled up the boot around the shift and there was a screw blocking the forward movement. It was the same screw that mount the plastic around the shift, after removing it I was able to get all the gears. The danger in that screw could have put me at risk by locking me into a gear and only staying there. The only reason I discovered this was I changed out my vinyl for carpet.

NHTSA ODI 11443717