Jun 30, 2025Electrical system1 injury
On April 14, 2025, I suffered an electric shock injury while using the Porsche Mobile Charger Plus (Part No. 9J1.971.675.AC; Model PMCPU96A) that came with my 2022 Porsche Taycan, purchased as a Certified Pre-Owned (CPO) vehicle on April 5, 2025, from Braman Porsche in Florida. The injury required emergency medical care and hospitalization. I continue to experience symptoms and am undergoing physical therapy and cardiology follow-up. After the incident, I learned that multiple NHTSA safety recalls and technical bulletins (e.g., 23V-841, APB6, ARB5, ARB7) were already active at the time of sale, affecting both the vehicle and charger. These bulletins cite overheating and internal defects that may cause safety hazards during charging. Despite the vehicle being sold under the Porsche CPO program, no recall was disclosed to me at the time of purchase. The dealership later returned a different charger than the one originally supplied, but I retained the original unit that caused the shock. I am preserving it for potential forensic examination. I am filing this complaint to request that NHTSA investigate the Porsche Mobile Charger Plus and the dealership’s sale of vehicles with open safety recalls. This appears to be a serious and ongoing risk to consumer safety.
NHTSA ODI 11670321
Jun 25, 2024Electrical systemFire
The Porsche EV Charger started an electrical fire in the wall of my garage while charging on May 21st 2024. The charger melted as a result. On the way to take my car to the dealership the dash became very hot to the touch as well. Fast forward to today, my car is still at the dealership. They have contacted me and asked me to pick it up and return my loaner car. They cannot however provide me with a new charger for my car. Porsche has sent out new chargers as part of this recall but they don't have the software in place so the chargers are useless right now. Porsche will give $500 toward the purchase of a 3rd party charger but they told me that they will not accept any responsibility if the third party charger damages my vehicle in any way and they acknowledge that using the suggested 3rd party charger may void my vehicle warranty. They refuse to provide me with a loaner car until my car can safely be charged with a Porsche charger that wouldn't void my current warranty.
NHTSA ODI 11596570
May 24, 2024Electrical systemEngineFuel systemFire
On 3/26/23 my 2022 Porsche Taycan Turbo self-ignited in our garage and created a lithium fire literally incinerating itself and completely destroying 3 other cars, the garage and approximately 35% of our home. The resulting fire filled the home with smoke, soot and required us to leave the house immediately and we have yet to return. The car was not being charged at the time of the fire; the charging unit was stored in the truck anticipating the dealership's promise to pick up the car for repair (again) the very next day. It was a four alarm fire supervised by the Bloomfield Township Fire Department and Oakland County Sheriff's Department. My wife and daughter personally witnessed the origin of the fire. The flames came from the bottom of the driver's side wrapping over the top of the Porsche and igniting the garage and the other cars. All cars were a complete loss. The Porsche Taycan was originally purchased new on 9/30/22 and was in and out of the dealership starting 2/9/23. The Service History is attached herein.
NHTSA ODI 11590645
Apr 29, 2024Electrical systemCrash
In September 2023 this Porsche Taycan 4S accelerated suddenly while going very slowly in reverse after displaying a red warning message on the dashboard "Electrical System Error." The brakes did not work and the car crashed into a house. No one was injured, but the car was declared a total loss. I see a recent safety recall (April 19) on your website for issues with the lithium battery and I believe that this may have caused my accident. I did report this as a safety issue to you in 2023 and confirmed tracking number assigned by NHTSA for this issue is 11556555.
NHTSA ODI 11585957
Nov 23, 2023Crash
I was backing my Porsche out of my garage with my foot on the brake. The car backed slowly as expected for a few seconds, then flashed a red display on the dashboard (see attachment) warning of an electric system error. It immediately self-accelerated in reverse at a high rate of speed across the street. The brakes did not work. Within 4-5 seconds it hit my neighbor's house and crashed into a room. I was trapped in the car and had to have the fire department get me out. The video police downloaded from the camera over my garage confirmed my account to them (as written above). I can provide the video if you would like to have it. A DMV examiner told me that about a year prior, around June 2022 an exactly similar accident was referred to him involving a Porsche Taycan accelerating out of control in reverse (see attachment).
NHTSA ODI 11556555