What 80 owners told NHTSA about the 2022 Nissan Sentra

On August 21, 2024, my daughter was driving the car and was in the drive thru to get breakfast. As she turn the corner and was in the line to pick up her meal, the car wouldn’t move. She tapped on the gas once more, upon doing so the car veered to the left ( she had no control in the steering) and the tire rod broke causing her to crash into the small cement barrier. I call the dealership where I purchased the vehicle and I was advised to contact Nissan Consumer. The vehicle is not drivable and I was advised to have it towed to a dealership, where it has been for a month now. The inspector went to the dealership over two weeks ago. I was told I would receive an a call regarding the results to determine if Nissan was at fault ( this makes no sense since there’s an open recall and the tie rod is bent/broken). I’ve yet to hear from Nissan Consumer with the results. I’ve left 2 messages and no one has returned my call. The dealership is charging a daily storage fee, car/insurance payments are being made on a vehicle that’s not in my possession. My daughter has to pay for Uber rides for her classes at the school where she has to do observations for her degree. She has to pay for grocery delivery. Additionally, my daughter is a recent kidney transplant recipient. She has doctors appointments she must attend. Without a vehicle, I have to go to a different city to pick her up, take her to the appointment and bring her back. Which means I have to take off from work ( loss wages/ or use vacation time) which I shouldn’t have to, until this issue is rectified. I understand the protocol and we’re not the only consumers with issue, but over a month is ridiculous.

NHTSA ODI 11615839

At approximately 1400 on 08/07/2022 just past the intersection on ayers and the SPID access road, I was driving at about 30 MPH with my grandfather in the front passenger seat and my younger sister in the rear driver's seat in my 2022 Nissan Sentra. When passing the turn-around in the left lane of the access road, I suddenly felt the car lean towards the driver's side and then the airbags deployed on the driver's side, pushing my vehicle into oncoming traffic, towards a truck passing in the right lane of the access road, and I also felt the car drifting towards oncoming traffic as well; at the time I felt the drift of the vehicle, I had not hit any objects or debris in the road and I did not collide with the curb. To avoid getting hit by the truck, I forced the wheel against the airbag and drift of the vehicle, scraping the front-driver's side tire on the curb while the truck passed. I then turned the wheel towards the right lane in an attempt to get put of the road and avoid getting hit or causing an accident. During the maneuver to the right lane, I pulled the vehicle as far onto the curb as I could because there was no marked breakdown lane, and the vehicle would not move anymore. I then assessed to ensure that my passengers were unharmed, but my grandfather complained of pain to his abdomen, my sister complained of a burn injury to her L upper arm and I was suffering from tinnitus. After confirming no one was severely injured, I called my parents and asked them to come and pick up my sister and my grandpa while I tried to figure out what I needed to do about the vehicle. While on the phone with my parents, a bystander came up to my car and asked if we were alright and told us that he had already called 911. We told him no one was badly injured. I also verified with this witness that I did not come into contact with anything; he stated that he heard a loud pop and then saw me swerving and then come to a stop.

NHTSA ODI 11481279