Jun 18, 2026Transmission & drivetrainDriver assistanceCrash1 injury
2 issues contributed to accident: 1st - Vehicle did not go into Park when button on gear shift was pushed. Driver did not notice that vehicle remained in Drive and exited the vehicle. 2nd - Vehicle did not automatically engage the emergency brake/park mode it is designed to do when Vehicle is in drive and driver door opens. As a result, Vehicle began to roll forward. Driver was knocked down and fell to ground and Vehicle ran over her legs, coming to a stop with the rear Driver side tire on her leg.
NHTSA ODI 11744928
Aug 13, 2025Electrical systemBackup camera & sensorsCrash
I was backing out of my driveway and my camera froze and I ran into a truck that was parked behind my car. The form would not let me continue until I checked the air bags box. But I do not know if that pertains to this situation
NHTSA ODI 11680364
Jun 20, 2025AirbagsCrash1 injury
Driver side airbag deployed with over power at the time of low speed front collision with flying from opposite direction of the parkway car wheel. Caused neck and back spinal cord disc herniation, damaged shoulder, torn muscle, concussion. Still going for PT every day for over a year. Car taken by insurance - total loss.
NHTSA ODI 11668226
Jan 15, 2025SeatsFire
On January 12 at 9:54am I was driving less than a 1/4 of a mile. I stopped at a stop sign and my cabin was filled with smoke. I thought it was coming from the engine so i turned the heat off for the car. I proceeded to the next stop sign and I then realized that my driver side seat was on fire and the smoke was coming out from between my legs for the seat was burning from the inside. I have taken the car to the dealership and it is reported that there is a faulty heating element in the seat. The car can not be started for each time the car is started the fire reignites. Due to the air bags being attached to this same control panel I can not drive the car off the lot. This car is a huge safety issue.
NHTSA ODI 11636010
Jan 3, 2025AirbagsCrash1 injury
Unaware of the airbags under the steering wheel until I was in an accident, the airbags deployed causing traumatic injury to both legs. Accident happened November 26. Still numb on part of my left leg currently still healing.
NHTSA ODI 11634000
Nov 13, 2024Fuel system4 injuries
Apparently the fuel system (fuel canister, fuel dispender, fuel vapor valves). It caused fuel, gasoline, odor to enter inside the vehicle cabin, causing dizziness and nausea to me, my wife and two kids. The problem was confirmed by the dealer. They try to fix it on 3 different occasions without sucess. As of today they requested the vehicle as they recognized is a safety issue and handed my a temporary vehicle. They told me that the repair date is indefinite as the parts doesn't exist in the US, and was order directly to the manufacturer (outside of US). I have knowledge about other persons that are experimenting the same problem.
NHTSA ODI 11624964
Jul 8, 2024Driver assistanceCrash
The warning light starts flashing to alert me it is not active, this happened periodically but the dealer was unable to see it happen. Saw it happening so I went to take it to the dealer but didn’t notice the car in front of me due to the flashing light taking my attention and hit the car in front of me.
NHTSA ODI 11600297
May 13, 2024BrakesBackup camera & sensorsDriver assistanceCrash
As I was parking the parking sensors didn’t engage to say I was too close to another vehicle causing me to side swipe the other vehicle! I thought it was just me but still 4 days later anytime I park the sensors don’t alert me as being too close! The forward and reverse emergency brake system is not engaging as it used to do!
NHTSA ODI 11588588
Dec 22, 2023Speed controlDriver assistanceCrash1 injury
I had a wreck 12/05/2023 the rear ended a commercial truck it didn’t give me any indication ahead it didn’t not slow my vehicle down or brake I just slammed right into the vehicle 23 feet in front with no warning so now the truck is saying crash malfunction it just abs and lane change in dictation nothing
NHTSA ODI 11561490
Jul 3, 2023Visibility & wipersBackup camera & sensorsCrash
While backing out of my driveway, the rearview camera did not function properly and there was a collision with a dumpster in the neighbor's driveway. This resulted in the shattering of the back glass and the reordering of the entire back lift gate of the vehicle.
NHTSA ODI 11530091
Jun 12, 2023Crash
I WAS IN CRASH IN MARCH SPEED MAYBE 25MPH LADY HIT ME RIGHT CORER PANEL DAMAGEM TIRE BENT ALL KINDS OF STUFF UNDERNEATH LIGHTS MIRROR OUT TOOK 2MONTHS TO REPAIR DUE TO PARTS LIES AFTER DONE AL MOST 15 K IN DAMAGE WHY SUV WORTH NOTHING NOW JUST THINK IF SHE WAS GOING 50 I WOULD NOT BE WRITING THIS LETTER THE SUV IS A TIN CAN ON WHEELS ANY SUGGESTION TELLME I DONT FEEL SAFE IN THIS SUV
NHTSA ODI 11526651
Jan 30, 2023Airbags1 injury
The defect is reported by the air bag on the driver's side. This defect caused emotional and physical damage in which a doctor certified trauma to the head and legs due to the malfunction of the air bag. The vehicle is currently in the workshop to be fixed, so it has not been evaluated by a dealer. on the other hand, if it was inspected by shop personnel and the insurance representative. Before the accident, the vehicle did not turn on warning lights or any other signal that would notify the defect.
NHTSA ODI 11504391
Oct 20, 2022AirbagsCrash
Hit a deer doing 70mph. 2022 Outlander was totaled. No airbags deployed.
NHTSA ODI 11490242
Jul 10, 2022AirbagsCrash
Front end collision, destroyed front quarter panels. Air bags failed to deploy
NHTSA ODI 11473177
Jun 17, 2022AirbagsDriver assistanceCrash
Front Collision Mitigation System, FCM, failed on frontal impact and airbags did not deploy. Vehicle did not activate audible or display emergency warning signals prior to frontal impact. We filed a complaint with Mitsubishi Motors national CR, and Director of Service with many calls, voicemails and emails just fell on deaf ears. Their response documented in the case report on the last call we made to Mitsubishi Motors on 6/17/22 the CR rep said the decision is final and that they would not do anything, and we should contact our insurance. Mitsubishi's not only "Did not inspect the vehicle" but also never inquired with any intelligent questions as to why the airbags and FCM system failed to operate. Vehicle has not been inspected by anyone and is currently in my garage with less then 400 miles on it and is available for inspection. No prior warning lights were displayed. The dashboard currently displays crash signal and forward warning lights.
NHTSA ODI 11469815
Jun 10, 2022Driver assistanceCrash
My wife was parked and inadvertently put the Outlander in gear while turned around to get something from the back seat. By the time she noticed the Outlander was moving they ran into the front end of a SUV about 20 feet away. No warning alerts went off nor did the imminent crash braking engage.
NHTSA ODI 11468621
Mar 28, 2022Driver assistanceCrash1 injury
bought new 2022 Outlander for daughter because of Safety features. She wasn't paying attention and got into a very standard rear end collision with air bags going off. The Frontal collision system did not give a warning signal and did not do any emergency braking. The system was not turned off by us.
NHTSA ODI 11458600