What 46 owners told NHTSA about the 2022 Mercedes-benz S-class Phev

Subject: Report of Spontaneous Sunroof Explosion - Mercedes S580 2022 Model Dear National Highway Traffic Safety Administration, I am writing to report a concerning incident that occurred on [XXX] at approximately [XXX] while I was driving my 2022 Mercedes S580 to work on [XXX] N. During my drive, I experienced a sudden, loud explosion within the vehicle. Initially, I believed it was either a gunshot or that I had been rear-ended. In a state of confusion, I quickly pulled over to the shoulder to assess the situation. Upon closer inspection, I discovered that my sunroof had shattered spontaneously. I am certain that this was not caused by an external object, such as a falling stone. There were no overpasses, bridges, or surrounding traffic that could have contributed to the damage. This was an extremely frightening experience, and I believe it is important to bring this matter to your attention for safety considerations. I have also reported this incident to my local Mercedes-Benz dealership. Thank you for your attention to this serious safety concern. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11686338

We're on our fifth windshield, and I'm concerned that there is some sort of structural issue. We've lived in the same area for more than 10 years and have never had this problem with any of our other cars, SUVs, or trucks. Sometimes, it sounds like a piece of sand has hit the windshield, and BOOM...another cracked windshield, but it always cracks on the driver's side. This isn't normal. Also, settings don't save to our profiles, and the backup warning signal doesn't work dependably. We've had these things looked at several times by the dealership. They have no answers.

NHTSA ODI 11592292

This is absolully manufacture design error, it might causing accident day and night to anyone who drive Mercedes Benz S-class what I see it, I had really nightmare in New York city when rainy night, because I can not see side mirror when I need see it, only I can get a refection on side mirror, especially rainy dark night in the city when street lights is reflected from air vent to side mirror and sun lights hit air vent and reflect to side mirror, this is great dangerous for anyone who has Mercedes Benz S-class, when reflection on to side mirror, PS: I could not put correct speed on your system, only I took picture when stop the car,

NHTSA ODI 11543332

The contact owns a 2022 Mercedes-Benz S500. The contact stated that the passenger’s side headlamp was intermittently strobing while driving. The contact also stated that the front driver’s and passenger’s side doors were heavy. The contact stated that the driver’s and passenger’s side door stop features were inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 2,000. The VIN was not available.

NHTSA ODI 11455478