Dec 28, 2024Transmission & drivetrainEngineFuel systemCrash
Vehicle lost power while driving on a busy freeway and came to a complete stop and would not restart resulting in it being struck by a vehicle in the rear. More information available in the collision center pre estimate scan and full estimate.
NHTSA ODI 11632849
Aug 17, 2024Transmission & drivetrainElectrical systemBrakesCrash
While backing out of steep driveway, the car computer screen blinked saying "updating" then screen went blank, lost power, I could not brake. We have a row of trees at the back of our driveway that stopped the car ( with damage) or else we would have rolled into our neighbors basement all. Tree limbs poked a hole in bumper, cracked left tail light, and damaged the back hatch. Mercedes is saying User fault. I have been driving for 45 years without a ticket, wreck or causing an accident, and I am not a liar. If this blanking of the computer screen happened on a highway , a whole family could be killed, or caused a MULTI-car accident. I am concerned about OTHERS welfare. sent 8/17/2024
NHTSA ODI 11609145
May 19, 2024Transmission & drivetrain
While driving it goes to neutral by it self
NHTSA ODI 11589530