Home · 2022 Mercedes-benz GLS · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
3 of 15 complaints match · crash/fire/injury only · clear filters
The vehicle caught fire while parked and running in the driveway of my home. There were no modifications, no accident, and no external cause. The fire occurred without warning and posed a serious safety risk to occupants and property. The vehicle was under manufacturer warranty at the time of the incident. The fire caused damages to my house too. There were no warning lamps or messages. Benz has not done an investigation yet.
NHTSA ODI 11711487
Vehicle lost power while driving on a busy freeway and came to a complete stop and would not restart resulting in it being struck by a vehicle in the rear. More information available in the collision center pre estimate scan and full estimate.
NHTSA ODI 11632849
While backing out of steep driveway, the car computer screen blinked saying "updating" then screen went blank, lost power, I could not brake. We have a row of trees at the back of our driveway that stopped the car ( with damage) or else we would have rolled into our neighbors basement all. Tree limbs poked a hole in bumper, cracked left tail light, and damaged the back hatch. Mercedes is saying User fault. I have been driving for 45 years without a ticket, wreck or causing an accident, and I am not a liar. If this blanking of the computer screen happened on a highway , a whole family could be killed, or caused a MULTI-car accident. I am concerned about OTHERS welfare. sent 8/17/2024
NHTSA ODI 11609145
Working with the data? Download all 15 complaints as CSV · fetched from NHTSA July 20, 2026