Aug 15, 2024SteeringSuspension
The contact owns a 2022 Mercedes-Benz AMG GLE53. The contact stated while driving at various speeds, the vehicle started swaying from left to right. There were no warning lights illuminated. The contact stated that while her husband was driving, the vehicle was swaying from side to side. The contact stated that the tires were previously replaced; however, the failure recurred. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was test driven and the contact was informed that the vehicle seemed to be top-heavy. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 6,000.
NHTSA ODI 11608678
Jul 17, 2024SuspensionVisibility & wipersDriver assistance
The contact owns a 2022 Mercedes-Benz GLE350. The contact stated while driving in a rainstorm, the front windshield wipers would not properly clear the windshield, creating a visibility hazard for the driver. The vehicle was taken to the local dealer who replaced the wiper arms and wiper blades, but the failure persisted. Additionally, while driving at an undisclosed speed, the Forward Collision Avoidance feature malfunctioned, causing the vehicle to abruptly even though there were no other vehicles or objects nearby, and the audible alarm erroneously activated with no other vehicles nearby. The dealer reprogrammed the Forward Collision Avoidance sensors, but the failure persisted. Additionally, while driving at highway speeds, the vehicle was shaking and vibrating abnormally. The vehicle was taken to the local dealer who realigned the front suspension, but the failure continued to occur. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 2,731.
NHTSA ODI 11602879
May 29, 2023Suspension
On [XXX], at just 18,624 miles, on my 2022 Mercedes-Benz GLE450 4MATIC, the right rear tire was noted to be essentially bald on most of the tread. All other tires had much much more tread life still remaining and they all appeared to wearing evenly. A 4-wheel alignment was performed by the Mercedes-Benz dealer (M-B of Collierville, Tennessee) which found that the right rear wheel camber was out of spec and had to be adjusted to get it back in spec. I had the dealer replace both rear tires and the dealer kept the old tires. These tires were the original Pirelli P Zero tires. This vehicle came new with different tire sizes on the front and rear, thus no tire rotations have even been performed on this vehicle. I have owned this vehicle since I purchased it new on 1/28/2022. Only I have driven this vehicle and it has not hit any road hazard items. If I hadn't happened to have looked at all four tires for remaining tread life, this tire could have failed and caused an accident. There were no warnings lamps, messages, or other symptoms to indicate this tire was almost worn out. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11524333