Dec 2, 2024Lane DepartureBackup camera & sensors
When starting vehicle, center screen of vehicle was completely off and dark. Moreover, with this screen being off, you are not able to control any of the vehicle functions such as AC, Maps, Radio, Rear Camera, etc. On the other hand, on the digital speedometer screen, a warning message states "Blind Spot Assist Inoperative" and when putting the vehicle in gear, a loud beep sounds within the car and then the next warning message appears that states, "PARKTRONIC" inoperative see owners manual"
NHTSA ODI 11628347
May 23, 2023Electrical systemLane DepartureDriver assistance
Upon starting my vehicle today the center screen did not power on. The vehicle displayed several messages indicating various safety features were unavailable, including blind spot assist, lane keeping assist, parking assist, etc. Additionally, the exterior cameras (e.g., reverse camera) were inoperable as well. Since the center screen controls the sound system and climate control system, those systems were also unavailable. I restarted the car several times but the screen remained off. I purchased this car in August 2022 and have driven it approx. 3,600 miles - this is the second time this issue has occurred. The first time happened in Sept 2022 and it resolved by itself the following day. However, I believe this problem presents a safety concern since most, if not all, of the vehicle's various safety systems are disabled when it occurs.
NHTSA ODI 11523571
Aug 8, 2022Electrical systemLane Departure
There have been two complete failures of the control module /screen in the center dash of the vehicle which operates all vehicle features and some key safety features. The screen simply ceases operation and shuts down all controls for the vehicle. The first incident occurred shortly after purchasing the vehicle new in June 2022 and then again on 8/7/22
NHTSA ODI 11478169