My 2022 Lincoln Corsair has an open NHTSA recall (25V789 / Ford 25SC4) for a high-voltage battery cell internal short circuit that can cause sudden loss of motive power. There is currently NO remedy available. Before this recall was issued, my vehicle already lost power while I was driving on the highway, creating an immediate crash risk. This confirms the defect is active in my vehicle. In addition to the recall, the vehicle has experienced multiple major failures including: a long block engine replacement, HV battery program involvement, electrical system issues, axle/drivetrain repairs, and multiple CSP campaigns. These failures show a repeated pattern of serious defects. Lincoln Customer Relations and my dealership have stated they “cannot do anything” because there is no remedy, and told me I must continue driving the vehicle despite the documented highway shutdown. I am extremely concerned for my safety because the recall states that loss of power increases the risk of a crash, and I have already experienced this. I am filing this complaint because the vehicle is unsafe to operate, has an active safety defect with no available repair, and I have not been offered a safe resolution by Lincoln. I am requesting NHTSA review and investigation. VIN: [XXX] Mileage: ~57,200 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11702610