What 10 owners told NHTSA about the 2022 Lexus ES 350

All 4 tires showed the belts/cords in several places. Tire size: 235/45R18 . We took our car to our Lexus dealer for the 30,000 mile inspection and service. This car had the original manufacturer installed tires, with the tread wear showed that all 4 tires had more mileage remaining. The Lexus mechanic took photos of all is work, which included photos of the belts/cords actually visible in multiple spots on all 4 tires. We took one of these tires to show the Firestone dealer, but could not take all four. The Lexus dealer said it was not safe to drive this car on I95 at high speeds because a blow-out was quite possible, and our lives (and possible others)were in danger. So we bought and had installed four new tires in order to drive about 40 miles to our home. There were no warning messages about this (or any) problem. This problem can be confirmed by our dealer, Lexus of Warwick, Rhode Island. We called Bridgestone when we got safely home and were told that we had to drive the car to show the tire problem to a Firestone Service Center, but this was impossible since driving the car with unsafe tires was not reasonable. We have one bad tire we can show anyone, and the Lexus Service people can confirm that the same visible belt issue was bad on all four tires.

NHTSA ODI 11669591

The contact owns a 2022 Lexus ES350. The contact stated that while driving at undisclosed speeds, the TPMS warning light illuminated. The contact stated that when the vehicle was taken to add air to the tire with the required 35 PSI, the TPMS warning light was turned off independently. The contact stated that the TPMS warning light illuminated again and when the required 35 PSI was in the tires the warning light illuminated, stating that the tire pressure was low. The vehicle was taken to the dealer, where the failure with the sensors or tires was not determined. The failure recurred several times. The vehicle was taken to the same dealer several times, where the cause of the failure was not determined; however, the dealer replaced the tire pressure sensors to indicate the tire was low at 29 PSI instead of the required 35 PSI. The manufacturer was made aware of the failure. The failure mileage was approximately 13,615.

NHTSA ODI 11580659