What 131 owners told NHTSA about the 2022 Kia Carnival

On [XXX], my kids were getting into the vehicle to go to a playdate. My [XXX] got in the car and into his seat. I was on the driver's side buckling my [XXX] in her car seat and my [XXX] was climbing into the door/her seat on the passenger side. The passenger side sliding door shut on my [XXX] 's hand. I immediately tried to open the door with the button next to the steering column and it would not respond. I then ran around to the other side of the car and used the button on the handle, but the door did not respond to open. I had to manually pull on the handle to force it open off of her hand. No fingers were broken, but the door was shut on her hand completely and she had bruising. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11663748

The passenger side sliding door would not respond to any button pushed to open the door. Once I get it manually opened, it will not latch upon closure resulting in a beeping and warning in my dash. I can turn off power doors and manually force it to shut and most of the time that works but this specific incident it was not working. I ensured that there was nothing blocking the door from shutting and finally got it to shut and latch. I drove out of the location I was at and the sliding door flew open at about 20mph.

NHTSA ODI 11663751

The sensor on the sliding doors failed to detect that my daughter’s hand was in the way. She hit the button to close the door, carefully was getting herself down, and did not get her tiny hand out of the way in time. The door slid closed and latched on my daughter’s thumb. It was stuck in between the drivers door and the sliding door. Attached you will find a photo of her hand and the instant bruising that it caused. It was not just a finger tip. It was her entire thumb that was stuck. I took her to the emergency dept at Children’s Hospital in Pittsburgh, to where she received X-rays. Thankfully her hand was as not fractured or broken. I posted this in my KIA carnival Facebook group and multiple families said that this is happening to their children as well.

NHTSA ODI 11656630

I was driving down the highway, and I heard what sounded like a seal breaking. I thought that someone had put one of the windows down on accident. After pulling up on all the buttons, I determined no window was open. When I got out of the car, the plastic molding on the driver side A pillar had flown off. I don’t know if this would have caused damage to another vehicle. I didn’t know until I was several miles down the road what had caused that sound. It does affect my car in that the wind catches in those holes and will push my car around.

NHTSA ODI 11650731

The back tailgate door, when opened, will go up to desired height set in car settings, then slam back down 1/4 to 1/2 of the total height. Turning off auto open and close it continues to do so. When manually pushing the door to the open position, it will continue the problem. We have had numerous incidents of heads being hit by the door, arms and hands have also been hit. We took the car to the dealership and they said the door actuator would be over $2000 to fix. It seems like this is a similar issue to the side door actuators that had to be replaced via recall.

NHTSA ODI 11648679

While driving spare tired became detached causing vehicle to have major damage to undercarriage. If speed was higher it would have caused a major accident with injury to passengers in vehicle and other vehicles.

NHTSA ODI 11644271

En lo que vade compra me ha dañado 2 baterías las que he tenido que comprar. También daño la bomba de la gasolina. Tuve que pagar la limpieza de las líneas. Casi alrededor de $ 1,000.00 dólares he tenido que pagar de mi bolsillo para un vehículo que lo tengo desde nuevo y que aún pago. También quemó los fusibles y ahora tampoco le funciona la bocina. Es obvio que el problema es eléctrico . Tampoco me han llamado para revisión de las puertas corredizas que no retroceden en muchos de estos vehículos.

NHTSA ODI 11644274

air condition system was putting refrigerant into cab over the summer making us sick. We could not tell ,because there was no smell. I was in car with a/c on and got a blast of refrigerant in my face were in I almost pasted out. I turned of a/c and opened windows. My being a retired mechanic helped me to control the situation, but average person probably would have passed out and recked the car. I was treated for exposer to a chemical and my wife was too. I can not tell if a/c is fixed, as there is no smell or visibale way to tell.08

NHTSA ODI 11638495

We have been having an acceleration issue for over a year now. The vehicle will be running fine and the randomly not go over 30 MPH. You could have your foot the floor and the vehicle will not shift or go above 3 rpm’s. This has caused us to be in many dangerous scenarios getting onto an interstate. This has almost caused us to be rear ended multiple times. Problem has be reproduced at the dealer and “repaired” though the problem continues to happen. Sometimes the engine warning light is on when it happens, others times it is not and happens with zero warning.

NHTSA ODI 11619545

The sliding doors do not reverse like they should. The sensors are not good. Yes Kia added the warning sounds but it isn’t good enough. My LO’s entire hand was shut in the door.

NHTSA ODI 11611930

Sometimes my passenger side door will slam shut if I am parked on the hill and the sliding door lock is on, I have noticed that it only slams shut if that lock is on. If the lock is not on, it closes on its own without pressing the door close button on the door, on the driver side, or on the key fob.It will close quickly and not normal.

NHTSA ODI 11607924

The rear sliding doors are unsafe. The sensors do not stop and reverse under pressure of an object in its path. Under a recall "PE22-004" they slowed down the doors and added 2 beep sounds, but that doesn't help when a child has their hand or arm in the path of a closing sliding door. The pressure required to stop the door is extremely unsafe. There needs to be replaced safety pinch sensors added. I tested this as an adult, 200 lbs, and takes an extreme amount of force to stop the door motor from closing on your body parts and will cause injury.

NHTSA ODI 11607240

The contact owns a 2022 Kia Carnival. The contact stated that while opening the passenger-side sliding door, she placed mangos on the seat with the key fob and her cell phone in her hand. The contact stated that the doors closed and she was pinned to the door.  There were no warning lights illuminated. The contact was able to call her spouse and 911, and medical attention was provided at the emergency room. The contact was referred to her primary physician, where an MRI was provided, and it was determined that there was a rip in her shoulder. The vehicle was taken to the local dealer, where it was diagnosed. that the vehicle was operating as designed. The vehicle was not repaired. The manufacturer was notified of the failure and sent a field tech expert to inspect the vehicle. The expert determined that the vehicle was operating as designed. The approximate failure mileage was 42,581.

NHTSA ODI 11593932

When trying to alert a vehicle that was merging into my lane but did not see me, my horn did not work. It randomly does not work at times. Every once in a while it will. This poses as a danger and safety risk to drivers and passengers of my 2022 Kia Carnival for instances as such where another driver may need to be alerted if they don’t have safety features for blind spots, backing up, etc. I would have gotten struck by the other vehicle if I hadn’t slammed on my brakes and swerve towards the side of the road. I was lucky there was room on the side of the road to swerve to. If my horn would have worked, this could have been prevented. It’s still an ongoing issue with the horn randomly not working 90% of the time when needed. I can’t attach a video of my horn not working when the steering wheel horn is pressed or I would.

NHTSA ODI 11590758

The power sliding door does not reverse or stop closing if something is in the way. Our child closed his arm in the door and it would not stop.

NHTSA ODI 11584300

The rear turn signals are too low and small in the vehicle and people are unable to notice it. Almost ended up in crash few times.

NHTSA ODI 11578699

Front windshield cracked for no apparent reason.

NHTSA ODI 11578796

The contact owns a 2022 Kia Carnival. The contact stated that while operating the vehicle, the instrument cluster malfunctioned, and the screen failed to display as needed. During the failure, the driver was unable to view the speedometer, and fuel gauge, and check engine warning light. The contact stated that the failure was intermittent, but later the instrument cluster became permanently inoperable. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 80,000. The VIN was not available.

NHTSA ODI 11574392

The windshield cracked while driving. Nothing hit it, it just cracked. Was 8inches long and now covers half the windshield. Obvious defect in the windshield. It is availability to see or I can take a picture. Safety is compromised by a cracked windshield that could get worse and hurt us. It has not been inspected and no warning lights went off

NHTSA ODI 11569364

The contact owns a 2022 Kia Carnival. The contact stated that while the vehicle was parked, she noticed that the windshield was cracked from the passenger's side to the driver's side of the windshield. The vehicle was taken to an auto glass repair shop, where it was determined that the windshield needed to be replaced; however, the replacement windshield was not available. The windshield was replaced and was recalibrated after a month. The contact stated that after the repair, the Forward Collision Avoidance system was intermittently inoperable. Additionally, the contact stated that while the vehicle was parked on another occasion, she noticed that the windshield was cracked. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.

NHTSA ODI 11567490

The rear side passenger window busted from the bottom. Only top half of window remained while driving down the road. No warnings. I only knew this was possible with car due to Facebook group and others having this happen to them. Big bomb sound no one else on road car is 2022 bought September 2021. Handling its 3rd winter in the state we got it.

NHTSA ODI 11560389

Steering column leaking oil.

NHTSA ODI 11558610

The air conditioning system is leaking water in the trunk of the car. It has caused mold to grow on the trunk cloth lining and the air filter in the rear panel was completely covered in mold. There was a visible stream of water pouring out from this filter housing when I removed the wall panel where the tire jack is. I had always noticed puddles of water under the vehicle during the summer, but the leak is coming from inside the vehicle, not off an exhaust pipe like I expected.

NHTSA ODI 11546385

The right passenger sliding door failed to sense my daughter’s hand and it crushed her ring finger causing a cut, bleeding, and bruising. She is in a lot of pain from the injury and now terrified the door will malfunction again causing another injury. We don’t think this vehicle is safe to drive with our family anymore. Yes it’s available for inspection. Since it’s a holiday weekend I’ll have to wait until the nearest dealership is open to have it inspected. We were able to reproduce this failure ourselves. There was no warning.

NHTSA ODI 11542410

Door took waaaaayyy too much pressure to stop it from closing The recall before literally added beeping noises but it NEEDS more sensitive sensors this is ridiculous

NHTSA ODI 11541531