What 371 owners told NHTSA about the 2022 Jeep Wrangler 4-door 392

My instrument control panel went completely black without any prior glitches. I couldn't see my speed, cruise control lights, engine temp, gas gauge...nothing on my panel displayed.

NHTSA ODI 11629621

Wife was going to work. Started to notice difference in the feel of the drive. Then the check engine light came on. When she started to accelerate the vehicle jerks. When the vehicle is at a stop then accelerates the it takes about 5 seconds for the car to start moving. Today the vehicle turns on but can’t switch gears to put it in reverse or drive. Vehicle is a paper wait and the earliest time I can take in to a certified mechanic is 1 month. I’ve had multiple issues with this car. Death wobble, electric recalls. And a recall that stated part not available park your car not in your garage and don’t charge your hybrid…. How can this car be allowed on the streets with this many issues under 2 years

NHTSA ODI 11629398

Jeep wrangler has 46k miles, 2 years, but battery died while car was running. Would not start once car engine shut down. I was stuck in the middle of a busy intersection and was out ant risk of an collision. Upon running diagnostics, battery is fully drained and alternator is not starting. Online forms suggest it could be the alternative battery, charging the start/stop function, that died and drained the charge from the main battery. Prior to the incident, there was a low voltage warning which got worse over 2 days, until ultimately it died completely.

NHTSA ODI 11629338

The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11628961

The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11628567

On Nov 16, 2024 I was driving and turned a corner as soon as I did the engine light and another light came on with a message saying do not shift or turn off. I had it towed to Capital Jeep and they said it was my main and aux battery, a week later which was yesterday 11-29-24 the same lights and message came on, I pulled into the dealership and they said it was the green bus connecter behind the glove box, then today 11-30-24 I was driving same lights and message again, however this time I could not go passed 5 miles an hour. So now it’s towed again and sitting at the dealership

NHTSA ODI 11628083

Received a notice in October that there is a chance for the battery in the vehicle I currently own could start on fire. They stated they have no resolution for this at the time. I was informed not to fully charge it, not to park near buildings, and not to park near other vehicles. This is impossible for me to do at this time. I have HOA’s where I am renting that I cannot park in the street. I also have children that I do not want in this vehicle or driving this vehicle if there is such a serious malfunction that could happen. I am a special education teacher, and there’s no place for me to park where I work that is away from buildings, other vehicles and children. I called the dealership and had text messages with them. I have called the manufacturing number and was told I was put on another list and a person would call me in a day or two. Two weeks went by. I called again. I still have not had a case manager call me to let me know what my options are. I would like my money back and want to return this vehicle. I do not feel safe driving it. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11627108

This recall has no resolution which is absolutely unacceptable. There is a fire risk for my primary vehicle, and I am unable to charge it - the entire reason I purchased this vehicle at a premium.

NHTSA ODI 11626408

The contact owns a 2022 Jeep Wrangler. The contact received notification NHTSA Campaign Number: 24V720000 (Electrical System). The contact stated that while stopped at a red light the accelerator was depressed; however, the vehicle lost power for 4-5 seconds. The contact stated that the vehicle failed to accelerate as intended and drove very sluggishly afterward. The check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the high-voltage battery needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 22,716.VIN tool confirms parts not available.

NHTSA ODI 11626156

My 2022 Jeep has an open recall and Not enough is being done to remedy the situation. I bought a “hybrid jeep” to save on gas money and now I’m spending more money on gas than ever. I want compensation!

NHTSA ODI 11625822

The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11625953

Complete loss of dashboard functionality while driving in hybrid mode. Dash suddenly went black, all warning lights started flashing and tachometer and charging gauge dials bouncing. Drove to Suburban Jeep Ann Arbor with problem still occurring. Showed dash display to service representative. Service technician unable to replicate problem. Service representative communicated vehicle is operating as intended and is ready for pick up.

NHTSA ODI 11625083

I received a recall that the battery may catch on fire, I do not feel safe driving the car

NHTSA ODI 11624514

My vehicle has been nearly underivable since purchased. Several times I have taken the car in for things like: No power. The car will drive, but slowly and with no "get up and go". It takes quite a bit of time to get to legal driving speed. This has happened on a highway at least once, and multiple times on regular roads. My electrical system has failed, and all components, including my battery, has shut down. This happened on the highway on my way to work. I lost time at work as well as my car for 34 days. (This is the second time it has happened). My gas tank cover refusing to open/my gas tank refusing to accept gas. My electric battery getting too hot and burning through wires, including my coolant tubes, which in turn, shut my car down. This happened on a major road. All of these things have caused immediate safety to myself and others that have been in my car when it stopped working. I have thankfully been able to get myself off the road in all of these instances without causing an accident. There have been several break downs where I had to have someone come get me, and I have had it towed several times to the dealership as well. I have broken down entirely on the highway several times, slowing to a stop and having people needing to drive around me, or stop to help. I have taken the vehicle in many, many times and have been without my car for over 40 days (if I counted, it would be over 60 days). The dealership has told me it's a 4xe problem, but then lists the problem on paper as various things (coolant leaks, high voltage battery problem). At this point, I am afraid to drive it, as I have 1 active recall with no remedy available and a few alerts. My check engine light came on again this morning with no reasoning behind it, and the Jeep says to check ABS braking system and electrical systems. It's my very expensive daily driver. It has been inspected by two dealerships, with me taking into one dealership at least 12 times for recalls and repairs.

NHTSA ODI 11624527

The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11623819

See attached document for complaint.

NHTSA ODI 11623612

Recall #95B one of many since I purchased my vehicle. Cannot use it for what it was purchased for which was to use electric and save gas money. Now recall states not to plug in vehicle and that it can catch fire and explode at any time running or not. I am scared to death to drive this vehicle and have my child anywhere near it. And it is our only vehicle which costs me over $1000 a month payment I can barely afford. Its causing us extreme stress and anxiety. I have been trying for months to get rid of this vehicle which has dropped over 50% in the value.

NHTSA ODI 11623479

I have received a recall notification 95B/NHTSA 24V-720 that advises I should not charge my PHEV, park away from structures or other vehicles until the remedy is obtained. However, no guidance has been provided on what to do if these precautions cannot be met. This situation is unacceptable. Receiving a recall advisory with such severe restrictions—without a solution or clear guidance on alternative safety measures—leaves customers in an impossible position. It is unreasonable to expect owners to manage these risks independently without adequate support or timely options to ensure safety and functionality. I have raised this concern with FCA and received no adequate response. I therefore would like to formerly lodge a complaint.

NHTSA ODI 11622648

History since I leased this vehicle: 1. Charging cord froze to vehicle when parked at a charging station outside and would not detach until it thawed. 2. Car was recalled for a battery issue and was allegedly fixed. 3. Car later died. The battery was completely dead for no apparent reason. I had to have the vehicle towed to the dealer for the battery to be replaced. They were not able to explain why the battery died. 4. Just received another recall for a High Voltage Battery fire risk issue that they have no remedy for as of yet. We are advised not to charge the vehicle or park it near any structures or other vehicles! 5. While driving home from work, the Jeep suddenly stopped moving. The console where the shift gear is began to flash and I had to put my foot on the brake, put the car into park and then put it back into drive to get it to move again. When it went back into drive it lurched forward. Luckily no one was behind me at the time or they likely would have smashed into me or I could have caused an accident. According to online research it is another on-going problem, one article reads there are hundreds of complaints on the Jeep forums with no fix saying: When customers take their Jeeps in, the service advisors have trouble diagnosing the issue. And while Jeep has issued some recalls, the problems remain and the electric Jeeps continue to fail.

NHTSA ODI 11622516

The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11621930

The contact owns a 2022 Jeep Wrangler. The contact stated while driving approximately 30 MPH, the instrument panel went black. The contact was unable to view any information displayed on the instrument panel. The contact stated that the mileage on the App showed the vehicle mileage at 1,000,000 miles. The contact became aware of NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 6,000.

NHTSA ODI 11621441

The contact owns a 2022 Jeep Wrangler. The contact stated that the vehicle was parked outside the residence for 5 days when a neighbor called to make him aware the vehicle was on fire. The contact was not at the residence at the time of the fire however 911 was called to arrive at the residence. Upon arrival at his residence, the fire department was present and had extinguished the fire. The fire department stated that the fire was not arson-related and the origin was electrical. A fire report was filed. The vehicle remained at the residence at the contact possession. The sidewalk and the street were damaged due to the fire. No injuries were reported. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 10,000.

NHTSA ODI 11621193

The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11621239

The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11621312

On February 14, 2023, as I was driving home from work at 4:30 pm, and luckily stopped at a traffic light, my Jeep shut down and showed a charging fault while I was nowhere near a charger. I was eventually able to restart the vehicle and make it the rest of the way home. We had the software updated, so hopefully that does not happen again. I was about halfway between my place of work and my home, which are about 8 mailes apart. My vehicle had 5373 miles on it at the time of the incident. Now my car is yet again under recall at risk of fire due to the battery and I am scared to drive it and have it near my home.

NHTSA ODI 11620764