What 292 owners told NHTSA about the 2022 Hyundai Palisade Hybrid Hev

The contact owns a 2022 Hyundai Palisade. The contact stated that the vehicle was parked for nine hours unattended in the middle of the night; it caught fire. No warning lights were illuminated before the fire. The vehicle was taken to an unknown local dealer two weeks prior for a recall repair and oil change. While her husband was extinguishing the fire, he sustained burns to his arms and face, but medical attention was not provided. Additionally, part of the home was burned. The fire department was able to extinguish the fire. There was no police report filed, no air bag deployment, or crash. The vehicle was towed to a storage facility by the insurance company. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 82,000.

NHTSA ODI 11724536

The contact owns a 2022 Hyundai Palisade. The contact stated that while in a parking lot, the brake pedal was depressed, and the vehicle inadvertently accelerated with no warning lights illuminated. The contact stated that while attempting to lightly engage the brake pedal, the vehicle accelerated unexpectedly, causing the contact to collide with another vehicle. The two vehicle in front where crashd into and had cosmetic damage. No injuries were sustained, and no medical attention was required. The air bags did not deploy during the incident. A police report was filed. The vehicle was towed. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 30,200.

NHTSA ODI 11724161

Vehicle randomly burst into flames while parked and shut off in our driveway beside our home.vehicle is total loss. Fire department determined fire started driver side rear of vehicle in wiring. Diehl Hyundai of Sharon was the last dealer to proved service and closed the recall on this vehicle. Vehicle model is known for this type of fire. Dealer did not make us aware of this recall before purchase. Vehicle was purchased specifically for towing ability.

NHTSA ODI 11644831

The contact owns a 2022 Hyundai Palisade. The contact stated that while driving at 65 MPH, he heard an abnormal popping sound and the sunroof exploded simultaneously. The contact stated that pieces of the sunroof glass fell the on roadway and inside the vehicle. The contact sustained a cut on his leg but did not seek medical attention. The vehicle was taken to the local dealer, who determined that a stone had hit the sunroof; however, the contact stated that there was no external cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened, but no assistance was provided. The failure mileage was approximately 43,000.

NHTSA ODI 11578302

ON [XXX] I was driving on [XXX] and my car speed 30-35 MPH . I saw the traffic signal light turning Amber to RED and I tried hard break to stop my car but it could not stop and crashed with the truck . I am having doubt something on brake system did not work and caused that crashed I also called the Hyundai USA and reported this incident to them my call ticket with them is [XXX] on 11/30/2023 . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11573993

We bought a Hyundai palisade from them. And as a military family we travel and are placed at different duty stations. When we bought the Hyundai palisade, we also got the bill Navarre warranty, it was our fault for not reading every line about the warranty. The Hyundai palisade is a 2022, sadly the brakes started acting like they were not working. We called them and were told that if we use the warranty anywhere other than at that location, we will lose the warranty and since we had been stationed elsewhere since buying the vehicle, we were stuck on what to do. We had to drive the vehicle risking our lives daily, pump the brakes 5-6 times for it to stop. until we could take it back to that location. We took the vehicle in and just as we thought the brakes were bad due to the master cylinder going out. We were given a small rental that the whole family couldn't fit in, we could have gotten a bigger vehicle if we paid the difference. While we waited on them to get the part in. While waiting we were notified that they crashed the vehicle, we are glad they told us, but the damage is done, and the vehicle will lose some of its value. They gave us a small SUV again so small our whole family can't fit in it. We are so upset with Hyundai and Bill Navarre. We have to sit now and reach out to consumer affairs, Hyundai and the BBB as well as the military because none of this is right. It's not right that people buy a vehicle and when something goes wrong due to the auto makers neglect that we have to suffer for it. Just read everything and be aware because Hyundai and the car dealerships don't care about your safety. Social media will be given notice. We took the car in to them on 11/20/2023 and we are not sure what day they wreck the vehicle, but we found out on 11/27/2023. Who is going to give us the difference of what our vehicle is worth and how do we feel safe getting back into an almost new car that the brakes went out in?

NHTSA ODI 11557657

This vehicle is equipped with a forward collision alert system, which did not activate and warn me. As a result a traffic accident occurred where I rear-ended a vehicle in front of me. Vehicle sustained 8000 dollars in damages and is currently being repaired. There were no visible notifications, no alarms of any kind prior to impact. Component was not inspected by the manufacturer. In this scenario, a vehicle in front was stopped at a stop sign, started proceeding forward, I followed, but did not notice them stop again, resulting in a rear-end collision. I was traveling under 25mph (which should be sufficient for the system to work), however as stated before, no alerts were activated.

NHTSA ODI 11542218

The tract that the front seat move back or forth on are dangerous while cleaning or removing mats as the end of tracts are very sharp and can slice your hand when pulling mat out or just cleaning

NHTSA ODI 11485530

Sunroof shattered. We were traveling on I70 in eastern Colorado. The temperature outside was just below freezing and the temperature inside was set to between 72 and 78. We heard a loud bang and we were showered with broken glass. My wife, two sons and I received minor cuts. My wife possibly got some glass in her eye but seems to have gotten it out with no ill effect. While I was very startled I didn’t swerve. If I had, we would likely have lost control of the vehicle. We were traveling at freeway speeds and I think we would have been seriously injured or killed if this had occurred.

NHTSA ODI 11445756