What 214 owners told NHTSA about the 2022 Honda Accord Plug In Hybrid

Infotainment center constantly glitches! Ghost touches. No way to fix it. Had screen replaced 3 times by Honda. Safety hazard because my maps will go off road. Needs fixed ASAP!

NHTSA ODI 11686537

The infomatic system. It seems as if it has a mind of its own. It consistently randomly changes on its own. I have several videos of this happening. When this happens as its random its very distracting as it makes noises everytime it changes to a different screen. This also effects the GPS system. It randomly turns off and on. The navigation system is able to be used as its not reliable. I have tried to have 2 dealerships look at it but they need to take time to dedicate to finding a solution. They only turn the car on for a few min then off. They have copies of my videos. Yes the honda dealer made a very little attempt at looking at it. But stated Honda does not have reports of this problem. There is no warning when the problem happens.

NHTSA ODI 11686767

The contact owns a 2022 Honda Accord. The contact stated that while driving at an undisclosed speed and turning, the vehicle made an abnormal sound. No warning light was illuminated. The vehicle was taken to the dealer, who determined that the EPS (Electric Power Steering) module had failed; however, the contact was informed that there was no repair available at the time. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 24,686.

NHTSA ODI 11686424

Vehicle displayed numerous warning lights and messages like Emission system problem and other messages on the cluster gauge. Traveling on the interstate, the vehicle would not accelerate or maintain proper speed. Turned on the emergency flashers to warn other drivers to avoid an accident. Brought it to the dealership and found code P0087 Fuel Rail Pressure Too Low and informed me that the low pressure fuel pump is bad and needs to be replaced. The vehicle is out of warranty as it has ~85k miles.

NHTSA ODI 11685867

The infotainment touchscreen/head unit in my 2022 Honda Accord Touring repeatedly registers random “ghost touches” without being touched. This defect primarily affects Apple CarPlay Maps, where the screen zooms, jumps, or changes routes on its own. On multiple occasions, it has caused me to miss turns and created distractions while driving, putting my safety and others at risk. The problem began around may 2025 and occurs frequently. There are no warning lamps or error codes. The dealer was informed but stated that there is no recall or service bulletin, and replacement would only be at the owner’s expense. This issue is widespread among Honda Accord owners, with many reporting identical ghost touch malfunctions online. Because the infotainment screen also controls navigation, climate, and audio functions, the defect interferes with essential driving controls and creates a significant safety hazard.

NHTSA ODI 11685489

My touch screen glitches to the point where it changes stations, changes my navigation and it doesn’t fix itself at all even when I touch the screen. It’s a driving hazard especially when you are using the navigation. It just started and has been happening every time I’m driving, regardless if my phone is attached via Bluetooth or usb or not even at all now it just glitches.

NHTSA ODI 11684823

The screen on my honda accord and hundreds if not thousands of other people that I have seen online, randomly begins constantly activating buttons on screen which has almost resulted in a car accident for me. Very danger and unacceptable, honda is aware of the issue and refused to fix it. This is going to get people killed if not fixed.

NHTSA ODI 11683450

My dashboard is saying driver is sleepy? And my radio is changing to different modes by itself.

NHTSA ODI 11682322

The radio and apps system freezes and can't be used and a lot of the time the radio and apps just start changing on their own and it's constant between apps making my screen difficult to use or unable to use at all.

NHTSA ODI 11682083

the infotainment system frequently experiences phantom touches on the touch screen interface. This puts my safety at risk because it can make unwanted changes to the navigation system, audio source, or even make unwanted phone calls. Imagine driving on the road and suddenly you're calling emergency services. This problem has been reproduced by other Honda Accord owners and documented online. The only "fix" has been to have the infotainment system replaced, but it sometimes still persists even after a replacement. https://www.reddit.com/r/accord/comments/1fn6iwh/accord_is_useless_ghost_touch/ Honda has no warning lamps, messages, or symptoms. The issue just happens.

NHTSA ODI 11681374

The touch screen in my car recently has been moving on itself without me touching it. It starts glitching and going through different apps and settings without me doing anything. It doesn’t allow me to listen to music, make calls, scheme through apps etc.

NHTSA ODI 11680811

The infotainment unit for my car will randomly shift from one screen to another, beeping and flashing as it does so. It turns off maps, turns on and off the radio, etc. this is highly distracting to the driver and cannot be reset easily. Taking it to the dealership results in them telling me it’s a known issue but there isn’t a fix or a remedy for it.

NHTSA ODI 11681018

The radio/screen consistently glitches and acts like someone is pressing buttons on it when you are not. This includes turning the station, changing volume up or down, and becoming non responsive all together. If you do a simple internet search for honda accord radio glitching you will see hundreds of people with same issue; dealership has no fix to offer. This is a safety issue and should be fixed via recall.

NHTSA ODI 11680643

For the last 4–6 months, the infotainment display touchscreen on my car has been malfunctioning on nearly every drive. The screen registers phantom touches (as if multiple buttons are being pressed) when no one is touching it. Typical behavior: the audio switches from Bluetooth to AM/FM on its own, opens random menus, and then the screen freezes and becomes unresponsive for several minutes or until I turn the car off and back on. During a freeze I cannot change audio sources or select functions. This began as an occasional issue but has become more and more frequent. I have tried cleaning the screen and removed items from the rearview mirror to rule out reflections/obstructions with no improvement. Safety concerns: the malfunction is distracting and forces me to use my phone for navigation when the screen freezes and I can’t access maps through the car reliably when needed. My state has a hands-free law prohibiting touching/holding a phone while driving, so this defect creates both a crash risk due to distractions caused by the radio malfunctioning and a risk of citations for something outside my control. I contacted my local Honda service department on August 5, 2025. They stated they’ve performed software updates and even radio replacements for other owners with the same issue, but customers return with the problem, and they are not offering an effective repair at this time. I also filed a complaint with Honda today, August 14, 2025. I personally know another Accord owner with identical symptoms, and I’ve found numerous similar reports online dating back to at least one year ago. No crash, fire, or injuries to date, but the issue occurs almost every time I drive.

NHTSA ODI 11680671

The touchscreen will glitch nonstop and random buttons are selected. The screen will freeze so when it calls random people, cancels my directions and other inconvenient things. I have to take my eyes off the road to address it. It’s extremely dangerous as it occurs so often now. I cannot drive down the road without it glitching and stopping any music or directions I have on. It’ll turn music on even after I turn the audio off.

NHTSA ODI 11679592

Touchscreen glitches in its own. Taps all over the screen nonstop. Cannot safely put in directions to get to a location. Have to unplug my phone and use my phone screen for directions, which as a driver I’m not supposed to be on my phone. Also when it glitches it can go to my phone and call people while I’m driving, constantly have to take my attention off of driving to hang the phone up and exit the phone screen. When screen is turned off it will also turn itself back on. There is not fix to this for us only problems. Hearing lots of people having the same problem but Honda isn’t making a recall of fixing anybody’s vehicles

NHTSA ODI 11679239

I purchased the Accord new and bought an extended warranty from Honda (Honda Care). My car started having intermittent glitches with the infotainment system about 8 or 9 months ago. The system experiences ghost touches, freezes up, disconnects from my phone, randomly makes calls, hangs up on calls I actually make, will not turn off. Basically, this thing controls the car's brain. I have taken the car to 2 different dealerships and gotten the same response: there is no known fix at this time. Keep in mind, Honda has know about this problem since 2019. I contacted Honda Corporation. I have spoken to them several times. The second to last time I spoke with them (7/31/25), I requested Honda buy the car back. Today Honda called and told me that my car does not qualify for repurchase because I haven't had an inordinate amount of issues with the car. They further said, as we as we have a fix they will contact me and there was nothing else they could do. Remember, they have know about this issue for better than 6 years and, according to information I gathered from the internet, it has been prevalent issue with many people. Not only is this issue a nuisance, it is a safety issue as well.

NHTSA ODI 11678307

The screen is not working. In the middle of driving, the screen keeps changing and appears that someone is touching it, but no one is. It starts beeping, the audio switches, the GPS goes off, and will not change even when you try clicking the buttons. It is extremely distracting while driving, navigation does not respond, and interferes with the ability to focus on driving. The problem has been reproduced by the dealer, has happened to numerous other customers, and the dealers have done nothing to fix it. It has been inspected by the Honda dealership multiple times. No warning prior to failure. According to research, this has been an ongoing problem for various other people, yet there is still not a fix available for this safety issue. This is unacceptable.

NHTSA ODI 11678365

The faulty touch screen infotainment system creates an environment that is not conducive to safe driving. This specific issue is referred to as the "ghost touch" across the industry which involves the system randomly rapidly pressing buttons autonomously and producing an audible beep with every press of the button. Not only is every random beep a distraction but this issue causes drivers to attempt to regain control of the infotainment system while driving due to the fact that most drivers now rely on these systems for navigation and to abide by hands-free traffic laws. You may ask "Why don't you simply turn the infotainment system off?". Well I tried and the system turns itself back on. This creates a scenario that is equivalent to the dangers presented by texting and driving. A simple google search of 'Honda Accord Ghost Touch' will yield a myriad of results with consumers experiencing this issue and sharing the same concerns. I have audio-video recording of this issue and have spoken to the service advisor at Pearson Honda located in Mildothian, VA and they are requesting that customers pay $180 for a diagnosis of this well known issue but they do not know the exact cause or solution. Customers have had their systems reset and even had the screen replaced and the issue still occurs. This issue has been present in my vehicle for at least 3 months but has progressively gotten worse overtime to the point that driving the vehicle is intolerable as it distracts me while I'm driving and causes a great amount of frustration which also effects my driving behavior.

NHTSA ODI 11677782

The contact owns a 2022 Honda Accord. The contact stated while was driving 65 MPH, the infotainment system engaged functions independently. The contact stated that the infotainment system touchscreen had failed to engage the desired function and would engage other functions unintendedly. The vehicle was taken to a dealer where it was diagnosed that the infotainment system needed to be replaced. The contact stated that the failure had occurred on three different occasions, and the infotainment system was replaced twice. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the investigating team was working on the solution. The failure mileage was approximately 137,927.

NHTSA ODI 11677048

My car won’t crank. my touch screen is glitching. my idol system doesn’t work nor does my parking brake system.

NHTSA ODI 11676636

Touchscreen display has phantom touch. It changes every second and sounds of clicking touch happen.

NHTSA ODI 11676321

I am writing to formally report a serious issue with the infotainment system in my 2022 Honda Accord. The touchscreen consistently exhibits “phantom touch” behavior — screens change on their own, controls do not respond properly, and essential features like navigation and audio become difficult or impossible to use. This issue has persisted since at least July 2025 and creates a significant distraction while driving, compromising safety. I have not yet taken the vehicle to a Honda dealership because I was informed there would be a $190 diagnostic fee just to assess the issue. Before proceeding, I conducted extensive research and discovered that this is a well-documented and widespread defect affecting many 2021–2022 Honda Accord models. Numerous owners have reported identical issues online and through NHTSA complaints. From what I’ve found, even when the screen is replaced, the problem often recurs — and Honda has reportedly advised some customers that no effective fix is available at this time. As a customer, I find this deeply concerning. This is clearly a known issue, yet no formal recall or technical service bulletin appears to have been issued. More importantly, it directly affects driver safety — particularly when it impairs the ability to use built-in navigation, manage phone calls, or adjust vehicle settings without distraction

NHTSA ODI 11675990

My 2022 Honda Accord has a serious infotainment system malfunction, which has persisted since at least September 2023. The touch screen exhibits "phantom touch" issues — screens change erratically, and touch controls do not respond properly. This makes in-car navigation unreliable and forces me to use my phone for directions, which is unsafe and distracting. The dealership and Honda have acknowledged the problem and indicated it is a known defect affecting 2021–2022 Accord models. However, after nearly two years, no remedy or replacement has been provided, and all parts available are apparently affected. Honda has advised against replacing the display panels at this time. I believe this issue constitutes a safety concern due to the distraction and lack of dependable navigation, and I am requesting that the NHTSA investigate and prompt Honda to provide an effective fix.

NHTSA ODI 11675122

While driving, the vehicle radio jumps screens without any user input. When you try to interact with it, it freezes and locks up for a period of time, and then catches up. It is especially worse if a phone is plugged into, leading to distracted driving and a potential safety hazard. According to the dealer it’s a known problem, but Honda has no fix.

NHTSA ODI 11673129