What 214 owners told NHTSA about the 2022 Honda Accord Plug In Hybrid

The screen on my honda accord and hundreds if not thousands of other people that I have seen online, randomly begins constantly activating buttons on screen which has almost resulted in a car accident for me. Very danger and unacceptable, honda is aware of the issue and refused to fix it. This is going to get people killed if not fixed.

NHTSA ODI 11683450

My dashboard is saying driver is sleepy? And my radio is changing to different modes by itself.

NHTSA ODI 11682322

the infotainment system frequently experiences phantom touches on the touch screen interface. This puts my safety at risk because it can make unwanted changes to the navigation system, audio source, or even make unwanted phone calls. Imagine driving on the road and suddenly you're calling emergency services. This problem has been reproduced by other Honda Accord owners and documented online. The only "fix" has been to have the infotainment system replaced, but it sometimes still persists even after a replacement. https://www.reddit.com/r/accord/comments/1fn6iwh/accord_is_useless_ghost_touch/ Honda has no warning lamps, messages, or symptoms. The issue just happens.

NHTSA ODI 11681374

The touch screen in my car recently has been moving on itself without me touching it. It starts glitching and going through different apps and settings without me doing anything. It doesn’t allow me to listen to music, make calls, scheme through apps etc.

NHTSA ODI 11680811

The infotainment unit for my car will randomly shift from one screen to another, beeping and flashing as it does so. It turns off maps, turns on and off the radio, etc. this is highly distracting to the driver and cannot be reset easily. Taking it to the dealership results in them telling me it’s a known issue but there isn’t a fix or a remedy for it.

NHTSA ODI 11681018

The radio/screen consistently glitches and acts like someone is pressing buttons on it when you are not. This includes turning the station, changing volume up or down, and becoming non responsive all together. If you do a simple internet search for honda accord radio glitching you will see hundreds of people with same issue; dealership has no fix to offer. This is a safety issue and should be fixed via recall.

NHTSA ODI 11680643

The touchscreen will glitch nonstop and random buttons are selected. The screen will freeze so when it calls random people, cancels my directions and other inconvenient things. I have to take my eyes off the road to address it. It’s extremely dangerous as it occurs so often now. I cannot drive down the road without it glitching and stopping any music or directions I have on. It’ll turn music on even after I turn the audio off.

NHTSA ODI 11679592

Touchscreen glitches in its own. Taps all over the screen nonstop. Cannot safely put in directions to get to a location. Have to unplug my phone and use my phone screen for directions, which as a driver I’m not supposed to be on my phone. Also when it glitches it can go to my phone and call people while I’m driving, constantly have to take my attention off of driving to hang the phone up and exit the phone screen. When screen is turned off it will also turn itself back on. There is not fix to this for us only problems. Hearing lots of people having the same problem but Honda isn’t making a recall of fixing anybody’s vehicles

NHTSA ODI 11679239

I purchased the Accord new and bought an extended warranty from Honda (Honda Care). My car started having intermittent glitches with the infotainment system about 8 or 9 months ago. The system experiences ghost touches, freezes up, disconnects from my phone, randomly makes calls, hangs up on calls I actually make, will not turn off. Basically, this thing controls the car's brain. I have taken the car to 2 different dealerships and gotten the same response: there is no known fix at this time. Keep in mind, Honda has know about this problem since 2019. I contacted Honda Corporation. I have spoken to them several times. The second to last time I spoke with them (7/31/25), I requested Honda buy the car back. Today Honda called and told me that my car does not qualify for repurchase because I haven't had an inordinate amount of issues with the car. They further said, as we as we have a fix they will contact me and there was nothing else they could do. Remember, they have know about this issue for better than 6 years and, according to information I gathered from the internet, it has been prevalent issue with many people. Not only is this issue a nuisance, it is a safety issue as well.

NHTSA ODI 11678307

The screen is not working. In the middle of driving, the screen keeps changing and appears that someone is touching it, but no one is. It starts beeping, the audio switches, the GPS goes off, and will not change even when you try clicking the buttons. It is extremely distracting while driving, navigation does not respond, and interferes with the ability to focus on driving. The problem has been reproduced by the dealer, has happened to numerous other customers, and the dealers have done nothing to fix it. It has been inspected by the Honda dealership multiple times. No warning prior to failure. According to research, this has been an ongoing problem for various other people, yet there is still not a fix available for this safety issue. This is unacceptable.

NHTSA ODI 11678365

The faulty touch screen infotainment system creates an environment that is not conducive to safe driving. This specific issue is referred to as the "ghost touch" across the industry which involves the system randomly rapidly pressing buttons autonomously and producing an audible beep with every press of the button. Not only is every random beep a distraction but this issue causes drivers to attempt to regain control of the infotainment system while driving due to the fact that most drivers now rely on these systems for navigation and to abide by hands-free traffic laws. You may ask "Why don't you simply turn the infotainment system off?". Well I tried and the system turns itself back on. This creates a scenario that is equivalent to the dangers presented by texting and driving. A simple google search of 'Honda Accord Ghost Touch' will yield a myriad of results with consumers experiencing this issue and sharing the same concerns. I have audio-video recording of this issue and have spoken to the service advisor at Pearson Honda located in Mildothian, VA and they are requesting that customers pay $180 for a diagnosis of this well known issue but they do not know the exact cause or solution. Customers have had their systems reset and even had the screen replaced and the issue still occurs. This issue has been present in my vehicle for at least 3 months but has progressively gotten worse overtime to the point that driving the vehicle is intolerable as it distracts me while I'm driving and causes a great amount of frustration which also effects my driving behavior.

NHTSA ODI 11677782

My car won’t crank. my touch screen is glitching. my idol system doesn’t work nor does my parking brake system.

NHTSA ODI 11676636

Touchscreen display has phantom touch. It changes every second and sounds of clicking touch happen.

NHTSA ODI 11676321

I am writing to formally report a serious issue with the infotainment system in my 2022 Honda Accord. The touchscreen consistently exhibits “phantom touch” behavior — screens change on their own, controls do not respond properly, and essential features like navigation and audio become difficult or impossible to use. This issue has persisted since at least July 2025 and creates a significant distraction while driving, compromising safety. I have not yet taken the vehicle to a Honda dealership because I was informed there would be a $190 diagnostic fee just to assess the issue. Before proceeding, I conducted extensive research and discovered that this is a well-documented and widespread defect affecting many 2021–2022 Honda Accord models. Numerous owners have reported identical issues online and through NHTSA complaints. From what I’ve found, even when the screen is replaced, the problem often recurs — and Honda has reportedly advised some customers that no effective fix is available at this time. As a customer, I find this deeply concerning. This is clearly a known issue, yet no formal recall or technical service bulletin appears to have been issued. More importantly, it directly affects driver safety — particularly when it impairs the ability to use built-in navigation, manage phone calls, or adjust vehicle settings without distraction

NHTSA ODI 11675990

My 2022 Honda Accord has a serious infotainment system malfunction, which has persisted since at least September 2023. The touch screen exhibits "phantom touch" issues — screens change erratically, and touch controls do not respond properly. This makes in-car navigation unreliable and forces me to use my phone for directions, which is unsafe and distracting. The dealership and Honda have acknowledged the problem and indicated it is a known defect affecting 2021–2022 Accord models. However, after nearly two years, no remedy or replacement has been provided, and all parts available are apparently affected. Honda has advised against replacing the display panels at this time. I believe this issue constitutes a safety concern due to the distraction and lack of dependable navigation, and I am requesting that the NHTSA investigate and prompt Honda to provide an effective fix.

NHTSA ODI 11675122

While driving, the vehicle radio jumps screens without any user input. When you try to interact with it, it freezes and locks up for a period of time, and then catches up. It is especially worse if a phone is plugged into, leading to distracted driving and a potential safety hazard. According to the dealer it’s a known problem, but Honda has no fix.

NHTSA ODI 11673129

The infotainment system has an issue where it will randomly switch between Car play, radio, or even dial a phone number. In the middle of using navigation it will jump to a different screen then no longer allow inputs ie touch screen stop sensing what is being pressed and is unresponsive. It is a safety issue in regards to navigation. There are many reports of the above occurring on unofficial forums such as Reddit.

NHTSA ODI 11672111

The entire dashboard light up like a Christmas tree. Multiple error codes detected with no fix.

NHTSA ODI 11671028

The infotainment system keeps flashing. It changes on its own. The radio turns off the settings are changing on the screen on there own. Without touch to screen. Ive reset the radio took it to honda to get checked the problem wasnt happening when i had the appointment so they couldnt help.

NHTSA ODI 11661089

My car won’t start it’s saying my brake system. It will turn on but won’t drive.

NHTSA ODI 11660286

The contact owns a 2022 Honda Accord. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart. The low tire pressure warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the battery harness. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a failure with the battery. The vehicle was repaired, but the failure reoccurred. The vehicle was again taken back to the dealer, who then diagnosed a failure with the battery sensor. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 18,000.

NHTSA ODI 11654749

The GPS goes unresponsive as part of the symptoms of the infotainment system acting by itself. This poses a distraction and driving risk while trying to not miss the destination. Also radio Touchscreen becomes unresponsive while radio changes from stations to bluetooth back to stations on its own.

NHTSA ODI 11633579

Ive previously reported on here Errors I was getting, when pushing the gas, MULTIPLE all engine lights going off at once. Its like when you push the gas, the engine stallls, and then all the lights light up; The turbo charger errors; Fuel Sys 1 error; Fuel Sys 2 error; etc. The Cruise Control on does the same thing - especially if there is any type of incline. I know that MANY other Honda owners are experiencing the same and saw their complaints; I see there is now a recall, but WHY is my car NOT showing on here, when clearly it should be. Im asking for a file number and an investigation. Where can I go to get this looked at? Nobody is following up with me. I believe this is fitting Recall21V-215 or 20V-314

NHTSA ODI 11624552

EVERYTIME THERE'S MOISTURE OR IS COLD OUTSIDE OR EVEN IF IT RANS WHEN YOU TURN ON THE CAR ALL THE WARNING LIGHTS ON THE CAR DASH COME ON, BRAKES, PARKING ASSIST, ETC. I CALLED THE DEALER FOR THEM TO CHECK IT UNDER WARRANTY BECAUSE THIS CAR HAS ONLY 18K MILES AND THEY SAID I HAVE TO PAY TO CHECK IT. HOW IS THIS WHEN THIS IS DANGEROUS. WHEN IT'S HOT OUTSIDE THIS DOESN'T HAPPEN.

NHTSA ODI 11608144

I was getting on a freeway, via an on ramp, I was the first vehicle from the light, so there were no vehicles ahead of me. As I was about to merge onto the right lane of the freeway, my vehicle slams to a stop. The BRAKE icon appeared on the control panel, and worried about the vehicle behind me maybe hitting me, I attempt to pull to the right to get off the road. Luckily there were no vehicles on the freeway at the time close to me, and the vehicle that was behind me when I got onto the freeway on ramp, was far enough back. My vehicle only braked for a moment, but it was a hard jerk. It all lasted seconds and I managed to merge onto the freeway and continue on my way. I have not told the dealership yet, where I purchased the vehicle from, but I'm going in for regular service in a week and will address it then. There have been other times the BRAKE icon shows up, but the vehicle had never stopped on it's own before. That was a first. I have, however, noticed NUMEROUS electrical related problems with this vehicle. Well, I'm assuming it's all electrical (braking, speed, AC/heating, backup camera not working due to outside temp). I purchased it new, I'm the sole owner, it has just over 8K miles on it. I didn't bring it up with the dealer because I just chalked it up to numerous other problems I have with this vehicle, and figured I had a lemon, so it's too late to do anything about it. And most of the time if the dealer can't replicate the problem, they feel like it doesn't exist, they won't do anything anyway. I have since disabled any driver assist abilities in the vehicle. I have no issues with anyone inspecting my vehicle.

NHTSA ODI 11594490