Feb 5, 2025Transmission & drivetrain
12/13/2024: While pulling onto the highway, the vehicle suddenly not accelerate past about 18 mph and would not shift gears, only rev the engine louder. Once button was pressed to engage shifting gears manually, the gear number was not shown on the dash as usual, only the letter L. We were able to drive slowly to the next exit ramp to get safely off the road. Notification about engine/transmission popped up on dash and on myGMC app. On star emailed report. Vehicle was towed to local GM dealer and assessed. Have been told that transmission needs completely rebuilt, but no description of actual issue. As of today, 2/5/2025, still waiting on parts to complete transmission rebuild.
NHTSA ODI 11640814
Dec 9, 2024Fuel system
While deiving in three lanes of traffic in rainy weather. The vehicle began to buck as though the engine was cutting on and off. No warming lights or abnormal noises preceded the event. The vehicle lost traction several times, but recovered. As quickly as it happened it stopped and normal driving resumed. It occurred 2 more times after approximately 1 mile of travel. I was able to limp the vehicle home, but once I shut it off it would not start again. I had it towed to the dealership and the service consultant informed me that it was the Fuel Pump Control Module that had failed and it was covered under warranty.
NHTSA ODI 11629787
Dec 2, 2024Electrical system
This is on behalf of my mother who doesn’t speak English only Spanish and has been having issues with this car The radiator fan stopped working on my moms car causing engine to heat up and almost blow up in the middle of the road and I had to pull aside. Had to also replace original battery in middle of a red stop light car turned off and never came back on due to faulty battery is what the auto parts told me when they tested the battery out. Back up camera never turned back on went completely black Left mirror for signaling also went black. Cause for me not to be able to see other cars coming from other lanes.
NHTSA ODI 11628225
Nov 7, 2024SteeringEngine
Engine light warning displayed, temp gauge on display needle remains far left C and doesn’t deviate from that position, steering assist warning displayed, and fan runs for a few moments after the engine is shut off.
NHTSA ODI 11624005
Oct 14, 2024EngineFuel system
my car (2022 GMC Acadia Denali) died on a busy road (XXX) due to this issue yesterday, the engine just stops at 75 miles per hours, I'm barely made safe to the border of the highway. Fuel management system and Engine electrical system were the errors. The FMCE module need to be replaced as the dealer technician stated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11619599
Aug 1, 2024Electronic Stability Control (esc)Engine
The contact owns a 2022 GMC Acadia. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and the stability track warning light illuminated. The contact stated that when the accelerator pedal was depressed, the contact stated that an unknown fluid was shooting out onto the contact's foot. In addition, the contact stated that the front driver's and the passenger's floorboards were soiled with the fluid. The contact drove the vehicle to the shoulder of the road and turned the vehicle off. The contact stated that when the vehicle was restarted, the vehicle was driven without further failure. The contact stated that the failure had occurred while her six children were inside the vehicle. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure had occurred five times. The contact stated that the vehicle was taken to the dealer each time. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 600.
NHTSA ODI 11605882
Jul 11, 2024EngineFuel system
Engine leak was repaired multiple times. Heated Seats repaired multiple times. Purge Pump repaired multiple times. Car is a junk.
NHTSA ODI 11601306
Jun 26, 2024Fuel system
Vehicle stalled and was unable to get out of roadway due to failed fuel pump module.
NHTSA ODI 11596875
Mar 19, 2024Engine
The contact owns a 2022 GMC Acadia. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the contact stated that the wheels seemed unbalanced while driving. The contact stated that the failure occurred several times. The dealer was contacted and informed the contact that there were no availability on the following week. The contact stated that the GMC mobile app indicated that there were issues with the engine and transmission. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,000.
NHTSA ODI 11578336
Mar 14, 2024Electrical systemFuel system
I was driving on the highway with my kids and my car suddenly shuts off. There was no warning messages or other symptoms of the problem... no signs! This took place on February 25, 2024. It was towed and taken to the GMC dealership (coral springs) for 3 weeks now.
NHTSA ODI 11577429
Feb 7, 2024AirbagsBody & structureCrash3 injuries
Vehicle in a motor vehicle accident, hit from behind with great force. Airbags did not deploy. Three occupants in vehicle. The frame was easily damaged of the vehicle causing it to be totaled out. This VIN was not marked apart of recall but yet it does show it is. Recall was reported a week prior to incident unknowingly at the time of incident. Vehicle was hit at a stop red light by a Chevy suburban that drove away. The airbags should have went off. There is video image from local city traffic cam to show the hit. Good brakes though. Was able to hold onto the brakes and not hit the vehicle in front of me. Vehicle is at local salvage lot as of 2/8/24 and you may be able to grab it before it’s parted out or reconstructed.
NHTSA ODI 11570447
Dec 30, 2023Transmission & drivetrainEngine
There are currently approximately 22,000 miles on this vehicle. On approximately December 22, 2023, the car was operating normally, and has been since purchased with 3 miles on it, the car was being parked into a flat parking spot at a local store, when the car was stopped completely, the engine/start button was pushed, which normally put the car into park and shut the car down, this time, the car shut down but NEVER went into Park and started to drift forward approximately 2 feet before the driver was aware that the car was moving. Luckily there was enough room left when the car was parked if not it would have hit another car or someone else. The passenger door was opened upon shut down and the passenger was getting out and that was the only way the passengers knew the car was still moving. The car or incident has not been reported to the dealer as of now but will be in the near future. There were no warning lamps or messages however the brakes were hit immediately upon recognition and the D light was still illuminated. This issue has not been recreated nor has it happened before.
NHTSA ODI 11562693
Sep 17, 2023Transmission & drivetrain
I had a noise in my front driver side and the car felt like it would pull or sputter. I took it to GMC and they said the bearings are miss threaded in the transmission and it is causing problems with the sputtering and control of the car. They said this is a known problem in GMC but they do not have a recall on the car or the parts to repair it. This is a safety risk because if the transmission is slipping then I could loose control of the car and crash. It can also damage other parts to the car. No warning light or check engine light came on in the car.
NHTSA ODI 11545029
Aug 25, 2023Fuel systemBackup camera & sensors
My engine light came on, I took it to the service center where I purchase the vehicle. They state it is a evaporative emission canister purge pump. They state the part is on back order due to many vehicles having the same faulty part. I contacted GMC, they state the part is not available at this time. Secondly the park assist was recalled to be fixed. That part is also on back order and not available at this time.
NHTSA ODI 11540840
May 25, 2023BrakesCrashFire
The contact owns a 2022 GMC Acadia. The contact stated that while depressing the brake pedal to stop, smoke began to fill the cabin of the vehicle. The transmission was switched to the park position and the contact exited the vehicle and discovered flames and smoke coming from the front brake rotors. Moments later a clicking noise was heard and the unoccupied vehicle rolled down an incline and crashed into a tree and came to a stop. A police report was taken at the scene. The vehicle was towed to the local dealer. The cause of the failure was not determined. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 15,000.
NHTSA ODI 11523860
May 11, 2023LightsElectrical system
The contact owns a 2022 GMC Acadia. The contact stated that while driving at night at an undisclosed speed, the instrument cluster light inadvertently turned on and off. Additionally, the speedometer was inoperable. The turn signal warning light was illuminated, and the headlights inadvertently illuminated on and off while driving. The vehicle was taken to the dealer on three separate occasions; however, the dealer was unable to duplicate the failure. The dealer replaced an unknown module, but the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
NHTSA ODI 11521482
Feb 23, 2023Electrical system
The back up camera went grainy, then completely black. The car is equipped with surround vision camera system. The camera system flashed on / off then completely blacked out. Then would randomly flash a partial picture, and then back to no picture.
NHTSA ODI 11508735
Jan 24, 2023Seat belts
This is about my brand new Acadia. One of the seatbelt locks of the second row is missing. I did report the issue to the GMC local dealer and they’re to replace the missing lock, however, I was expecting to get GMC to take immediate action as this is a major safety concern. I have received no communication back from them yet. I’ve got the vehicle in Tijuana Mexico and typically drive it in both California USA and Baja California Mexico.
NHTSA ODI 11503499
Sep 26, 2022Electrical systemLane Departure
Driver side blind spot monitor fails to detect vehicles. I first became aware of the problem as I was entering a freeway and nearly caused an accident. I scheduled service at my GMC dealership but had to wait two weeks for an appointment. The system stared working again just before the appointment and the dealer service department could not find a problem. My neighbor's 2021 GMC Acadia has the same issue. Does somebody have to die to correct a safety defect?
NHTSA ODI 11486422
Jul 12, 2022Driver assistance
Several times the Automatic Emergency Braking (AEB) was activated unnecessarily. Twice were at a 4-way stop. I was turning left with a stationary car (#1) across the intersection waiting to proceed next. As I got part of the way through the turn, the AEB reacked to the car (#1) and engaged. Slowing my car and almost brought it to a full stop in the middle of the intersection. I now drive the car with AEB disabled.
NHTSA ODI 11473509
Jun 3, 2022Speed controlLane Departure
The cruise control does not down-shift the vehicle early enough. it does not react for the first 6mph over set point and then when it downshifts it only downshifts one gear. The vehicle exceeded 10mph over set point on a 6% grade and brakes had to be engaged because manual limit did not perform as intended at the moment. This might have been ok in the 90s but all other cars I had handled this much better in last 15 years. The lane keep assist attempts to drive the car into oncoming traffic when there are road patches present in the lane.
NHTSA ODI 11467310
May 10, 2022Seat belts
passenger side seat belt does not buckle. The receiver piece for the buckle gets jammed and does not latch. My wife and I just had a baby and we are concerned about all the seat belts now, not sure if the others will give out as well.
NHTSA ODI 11464131