What 36 owners told NHTSA about the 2022 Ford Transit Medium Roof (8,10,12) Pass

The contact owns a 2022 Ford Transit. The contact stated that while reversing, the back over prevention camera became inoperable. The contact stated that the image was distorted. The message Pre-Collison assist not available was displayed and then disappeared. The contact stated that the camera was repaired under recall. The contact stated that the camera was turning gray and blue. The manufacturer was contacted and helped with the repair. The vehicle was taken back to the dealer, but the vehicle was not diagnosed or repaired. The modules were reset by an independent mechanic. The contact received notification of NHTSA Campaign Number: 25V887000 (Back Over Prevention). The camera was black with green lines, and it froze. There was a buzzing sound detected. The vehicle was restarted. While the mechanic was driving the vehicle, the vehicle crashed into a gate. The vehicle was taken to the dealer again, and the contact was informed about a diagnostic test. There were no codes retrieved, and the dealer was unable to duplicate the failure. The failure mileage was approximately 69,600.

NHTSA ODI 11712694

The contact owns a 2022 Ford Transit. The contact stated that upon shifting to reverse(R), the contact noticed that the rearview camera image was frozen. The contact became aware that the VIN was included in NHTSA Campaign Number: 25V315000(Back Over Prevention); however, the part to do the recall repair was not yet available. An unknown dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.

NHTSA ODI 11677291

The contact owns a 2022 Ford Transit. The contact received notifications of NHTSA Campaign Numbers: 25V242000 (Back Over Prevention) and 25V315000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact stated that while in reverse and attempting to use the back over prevention camera, the image was displayed distorted, or a white screen was displayed. The vehicle was taken to the dealer, who diagnosed that the back-over prevention camera had failed. The dealer completed a software update and 360-degree alignment. The dealer replaced the left side camera; however, the failure persisted. The manufacturer was not made aware of the issue. The failure was approximately 75,800. VIN tool confirms parts not available for NHTSA Campaign Number: 25V315000 (Back Over Prevention), and Parts distribution disconnect for NHTSA Campaign Number: 25V242000 (Back Over Prevention).

NHTSA ODI 11661157

2021 Ford Bronco and 2022—2023 Ford Transit Van — 360-Degree and Rearview Camera Recall (23S48). I have taken my Van in 4 times to fix this issue, and it is still not fixed but it is marked as fixed on your website. Randomly the back up cameras on all sides will stop working and go blue or green with no image.

NHTSA ODI 11643800

My 360 side cameras are turning blue while reversing. I asked Ford Corp to fix it under the recall, but Ford refused to rectify. I ended up paying $701 out of my own pocket. I told them this is part of the recall but still denied the repair. I had to go to Check Cashing place to borrow $701 NOTE: I almost hit a mother and a child while backing up because my screen turn blue all of a sudden.

NHTSA ODI 11589827

The contact owns a 2022 Ford Transit. The contact stated that while reversing, the camera was blurry. There were no warning lights illuminated. While reversing the contact crashed, into a parked vehicle. There were no injuries or police reports filed. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000. Parts distribution disconnect.

NHTSA ODI 11580867

The contact owns a 2022 Ford Transit. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11568844

Ford has failed to fix the rear backup camera issue for months with incorrect timing information on the recall notice

NHTSA ODI 11560470

The contact owns a 2022 Ford Transit. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the back-over prevention camera image on the screen was blue. The contact stated that he was not able to see objects directly behind the vehicle while reversing. The failure mileage was approximately 18,000. Parts distribution disconnect.

NHTSA ODI 11557866

The contact owns a 2022 Ford Transit. The contact stated that the driver's side, passenger's side, and rear cameras were inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer and the contact was informed that the failure was due to a manufacturing fault. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V598000 (Back Over Prevention). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 5,000.

NHTSA ODI 11550982

The contact owns a 2022 Ford Transit. The contact stated that the camera screen turned blue on the left and the right. The driver was unable to use the camera while reversing. The vehicle was turned off and restarted and the camera operated as needed. The vehicle was taken to the local dealer, where it was diagnosed and determined that an unknown update was needed. The vehicle was repaired, but the failure persisted. The manufacturer was contacted, filed a case, and referred him to the NHTSA Hotline. The failure mileage was approximately 4,000.

NHTSA ODI 11540549