What 457 owners told NHTSA about the 2022 Ford Maverick Hev Hev

While driving at normal speeds. Car completely stopped working. Dashboard flashed to get to safe area. I could not shift the car neutral. Steering became stiff. The lights and infotainment was still on but the car had no power to accelerate. Had this been on the highway I would have been in a collision since my car went to the right very quick. Once car was stopped could not shift to neutral.

NHTSA ODI 11743262

The contact owns a 2022 Ford Maverick. The contact stated that while reversing from the driveway, the backup camera display had malfunctioned and the image suddenly froze. During the failure, an inaccurate image was displayed which caused the driver to crash into a small tree. The vehicle sustained rear-end body damage and the tree was damaged. No injuries were reported and no police report was filed. The cause of the failure was not determined. The VIN was included in the NHTSA Campaign Number: 24V684000(BACK OVER PREVENTION) but the remedy was not yet available. The contact indicated that the vehicle had experienced that same failure listed in the recall. The vehicle was not diagnosed or repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 32,000. VIN tool confirms parts not available.

NHTSA ODI 11634888

Front passenger seat, seat heating element malfunctioned - created a small fire and smoke produced. Dealership diagnosed as 'a couple of hot spots that burned through the cover.' It is available for inspection. Fire hazard caused burn on passenger, smoke inhalation. Smoke/fire started while driving at 55mph, resulted in sudden breaking and pulling off the road. Yes, the dealer found hot spots that caused the burning - but take no responsibility for the issue as that car has 56000 miles. No, it has only been inspected by Ford dealership. No warning lamps, no symptoms until physical burning sensation prior to the smoke/fire.

NHTSA ODI 11614046

The contact owns a 2022 Ford Maverick. The contact stated while driving approximately 45 MPH, his girlfriend who was occupying the front passenger's side seat, informed him that there was an abnormal odor inside the vehicle. Additionally, the contact sustained severe headaches while driving. The contact drove to the hospital, where he was informed that there was an elevated level of carbon monoxide in his blood, and he had sustained carbon monoxide poisoning after two hours of exposure. The contact also stated that the check engine warning light was illuminated intermittently. The vehicle was taken to the dealer, where it was determined that the heater exchange needed to be replaced. The vehicle was repaired. Additionally, the contact stated while driving 70-75 MPH with the Adaptive Cruise Control engaged, a message indicating that the gear was changed forcibly was displayed, and the Eco mode was disengaged, and the engine stalled. The contact was able to pull to the side of the road. The messages "Service Advancetrac", "Service Engine Soon" "Pre-collision Assist Not Available" and "Hill Assist Not Available" were displayed on the instrument panel. Additionally, the messages "Power Train System Fault" and "Collision Assist Unavailable" were displayed on the mobile app. The traction control warning light was illuminated. The contact was able to restart the vehicle after several attempts and a Police Officer assisted the contact in driving to the other side of the road. The contact was able to continue driving at 45 MPH. The vehicle was taken to the dealer, where the failure could not duplicated because the check engine warning light was not illuminated. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 18,000.

NHTSA ODI 11583565

My backup camera failed, the frame froze. As I was backing into a parking spot I hit a wall when the screen in the vehicle showed that I was still 5 or 6 feet away. As I reversed direction and pulled away a few feet to check the damage I noticed that the screen had not changed; it still showed that I was 5 or 6 feet away. When I restarted that vehicle the camera returned to normal functioning.

NHTSA ODI 11555951

Despite having the Tsb done to fix the Grabby Brakes problem, it is now worse. The brakes now have a void zone in the pedal travel, which makes these brakes even trickier to use. Also when the brakes grab about 1/2 the time it also makes the vehicle steer to the right. On the enclosed photo this was the damage done to my vehicle when pulling into the garage, when the brakes grabbed and pulled the vehicle to the right. In summary this is a problem which needs to be fixed before the brakes grab and pull me into another vehicle in a tight parking scenario. God forbid the brakes would cause my vehicle to veer into a person standing nearby. In summary the brakes are not something I can rely on with confidence.

NHTSA ODI 11519049

I was rear-ended while stopped at a red-light by an inattentive driver. The resulting impact cause the power driver's seat to drop to the end if it's track and the backrest to drop down onto the rear bench. If there was a passenger behind me at the time of the accident, they would have been crushed by the seat with the headrest potentially crushing their chest, while their legs would have been crushed due to the seat suddenly sliding so far back. Motors in seat still function, but cannot move seat. When attempting to lower the backrest a clicking noise can be heard.

NHTSA ODI 11512895

While driving in traffic on the highway at about 20-30 mph, traffic in my lane slowed further. In response, I applied what should have been an adequate amount of brake pressure to slow down and stop if needed given the following distance I had left. Initially I progressively applying more braking pressure, but after a ~3 seconds of this I slammed the brake down. Instead, the vehicle did not slow as expected in the following ~5 seconds. Despite having slammed on the brake at that point, the vehicle only then showed the emergency braking alert and emergency braked in addition to my foot being fully down on the brake. However, this was too late as my passenger and I rear-ended a Toyota Tacoma. They and myself have filed against my insurance, so there is an accident on my car report that I know has depreciated my new vehicle’s value. Although I do not currently have the Toyota’s estimate, I believe I can ask the owner or my insurance for this. Previously, I had several rear-ending close calls in the car when in traffic and I knew that I often struggled to slow down at stop lights when they first turn yellow. As a result, I’ve often sped up to beat the red since I knew my vehicle struggles to brake in time. My car is currently being repaired by the closest dealership to my SO, but I no longer trust the vehicle. I believe my hybrid maverick does not adequately mechanically brake since it over relies on the weaker regenerative braking. The dealer has attempted to replicate the issue at this point but my vehicle is available for further inspection upon request. I am happy to answer any additional questions.

NHTSA ODI 11496708

My wife was t-boned in the passenger door. No airbags deployed nor did the seat belts lock up. I got a notification saying "the restraints control module has indicated the occupant classification system is present but not configured." The side curtain airbags did not deploy causing my wife and my 9 year old son to hit their heads on their windows.

NHTSA ODI 11459327