Jun 28, 2023Brakes
Purchased the SUV March 4, 2023. Within the first couple of days, when coming to a stop, backing out, slowing down the brakes makes this horrendous sound. Took it into the dealership and learned of the tsb of the rotors and brakes. They also changed my oil without my permission. Upon getting my SUV back within 2 days it continues with that horrendous noise backing out, slowing down, coming to a stop and stopping. Took it back again and they changed a rotor. The service department is closed on the weekends. Immediately upon getting my vehicle it does it again, but it was a Friday. This time, I take my SUV into the dealership and explain what it's doing. They have a tech take a ride. It makes a faint noise, of course, but he heard it. Now my vehicle the brakes are squealing so loud that you would think I would need new brake pads. My vehicle goes back into the dealership for the 3rd time on Thursday!The service department is absolutely clueless on how to fix this issue! Absolutely clueless!
NHTSA ODI 11529339
Jun 13, 2023Brakes
After having my car for 6 months it began making a terrible noise first thing in the morning when I back out and apply the brakes. It is a bad groaning/moaning noise. When I took it in for service to the dealer they said they could not replicate the problem. The noise continued and I took it again for its regular scheduled maintenance and was again told they could not replicate the noise and that they checked the brakes and everything is fine. It is not fine...I am waiting to the brakes to fail it sounds so bad.
NHTSA ODI 11526750
May 1, 2023Brakes
The contact owns a 2022 Ford Escape. The contact stated that on several occasions while driving approximately 50 MPH, added pressure needed was needed while depressing the brake pedal to stop the vehicle. No warning lights were illuminated. The contact stated that she was concerned that the brakes might properly fail to stop the vehicle and cause an accident. Additionally, the contact stated that during inclement weather while shifted into reverse(R), there was a loud screeching sound coming from the brake pedal while the brake pedal was depressed. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 27,000.
NHTSA ODI 11519769
Apr 10, 2023Brakes
The contact owns a 2022 Ford Escape. The contact stated while depressing the brake pedal, there was a squealing sound coming from underneath the vehicle. The contact stated there was brake dust coming from the front driver’s and passenger’s side brakes. The vehicle was taken to the local dealer who was unable to identify the cause of the issue. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 500.
NHTSA ODI 11516274
Nov 12, 2022Brakes
There is an issue with the brakes and brake dust covers the wheel. The brakes have been squealing when pressed since the vehicle was leased. Each time I inquired at the dealership I was told it was because the brakes were new. Since they brakes continued to squeal after months, I asked service to look at them for me. They did, and said everything looked fine. As of now the front driver side wheel is completely covered in a black substance. Possibly brake dust and the brakes still squeal. I am concerned about the safety of my brakes. I took photos and sent them to my dealership today. This has been on ongoing problem since day one.
NHTSA ODI 11493277
Oct 11, 2022Brakes
Extreme brake dust on both front wheels / rims. Concerned that brake pad friction lining was manufactured incorrectly, and worried about possible brake fade. Currently 4,800 miles on vehicle.
NHTSA ODI 11488874
Sep 24, 2022Brakes
The overall braking performance on my new Escape has left me very concerned about the safety and dependability of my brakes. The brakes are unreasonably loud and down right startling, especially at low speeds. They often times feel, react, and sound as if they are wet; even when they are bone dry. My brakes will often times stop the vehicle abruptly and feel too grabby while making a loud noise. The brakes are also producing an excessive amount of brake dust on the wheels. I had my vehicle checked out by a Ford dealer, and they confirmed this is "normal" for this type of vehicle and that no fix is currently available. A simple internet search revealed many others who are experiencing the same problem. Something is really not right here.
NHTSA ODI 11486242
May 27, 2022Brakes
The contact owns a 2022 Ford Escape. The contact stated he noticed excessive brake dust on both front wheels. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The contact also called the local dealer: Bob Poynter Ford (1873 E Tipton St, Seymour, IN 47274: (812) 522-2040) and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 7.
NHTSA ODI 11466339